Job summary
Permanent contract | £27,344 to £29,439 per annum | 37 hours per week | Mill Close, Aylsham
An exciting opportunity has arisen.
Would you like to workin the community as part of our well-trained team of Occupational Therapists and support workers,creating person centred personal plans helping people set and achieve their goals following an illness? Then this role is for you.
Due to expansion, we have opportunities available to visit people in their own homes to assess their social care needs across a range of locations. Norfolk First Support delivers services to adults across Norfolk in their own homes for up to 6 weeks, assisting them to regain skills they may have lost following an illness or hospital admission, enabling them to regain their independence as much as possible while also reviewing any ongoing support needed.
Main duties of the job
In this role, you will be part of a multidisciplinary assessment team, working alongside other professionals in Social Caresupporting people who may have beendischarged from hospital or where they have a change of circumstances and require support at home.
You will assess and review their daily living needs, developing a personalised plan to assist them to regain the skills and confidence to remain independent in their home, and if ongoing services are required complete a Care Act Assessment. All training will be provided to ensure you are competent to deliver this critical role.
You will need to have experience of working with people and be able to communicate clearly and appropriately with members of the public, whilst exercising judgement and using your initiative to plan and prioritise your work. You will also need knowledge of current policy, practice and legislation within Health and Social Care.
About us
We operate a 7 day rota system that helps meet our service needs, which requires working one day in every four weekends but we set it in advance to help you maintain a healthy work-life balance too.
We review applications regularly so you need not wait until the closing date to apply.
Before you apply, we recommend reading the fullJob Description and Person Specificationto help you demonstrate you meet the criteria. You can also find information on ourTerms and Conditionshere.
These are some benefits you can enjoy by working for Norfolk County Council:
- Competitive salary
- Generous holiday entitlement with the ability to buy and sell leave
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Financial benefits such as:
- Norfolk Rewards our employee discounts programme which helps yousave money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- ABlue Light cardfor Fire Service and Social Care Workers
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
- A payment if you refer someone you know to a hard to fill job.
- Tax efficient ways of getting extra pension, new bikes and electric cars.
Job description
Job responsibilities
Principal Accountabilities
To provide rapid response assessments, support and review persons/carers needs and
make consequent arrangements within the agreed indicators. This includes working with
people to carry out Reablement assessments/reviews within the community and
complete support plans/Care Act assessments as appropriate with aim of maximising
independence.
To work as part of the multi-disciplinary team liaising with other professional and
services as necessary to provide the best possible care to people and their carers, this
includes participating in regular MDT meetings.
To provide planned/unplanned support according to the persons need or following the
person-centred plan/associated risk assessments (if applicable) to ensure people are
provided with support that meets their individual needs.
Liaise with the Operational Manager, Service Delivery Lead and Registered Service
Manager on issues relating to the delivery of Reablement Support such as deployment
of staff and levels of care required.
To assess levels of support required post reablement and ensure smooth transition to
alternative provider agency.
To bring to the notice of a qualified worker (Social Worker, Occupational Therapist etc)
changes in a persons needs or circumstances when the nature of presenting difficulties
fall outside agreed scope of this role.
To receive new referrals for people identified as requiring the assessment and
reablement service, liaise with professionals regarding the individuals personal plan,
and visit new people to introduce and provide information on the service within service
timescales.
To operate in accordance with NCC and departmental practice and guidance, including
the maintenance of electronic social care records within LiquidLogic, and relevant
departmental and corporate administrative procedures.
To act as information point for other agencies regarding the persons care and support
needs. To also signpost the person/family to alternative support within the community.
To promote Safeguarding awareness with service user and multi-disciplinary colleagues.
Keep updated on current Safeguarding guidance/practice and be vigilant in all activities.
To understand and execute the actions to take if concerns are raised.
Job description
Job responsibilities
Principal Accountabilities
To provide rapid response assessments, support and review persons/carers needs and
make consequent arrangements within the agreed indicators. This includes working with
people to carry out Reablement assessments/reviews within the community and
complete support plans/Care Act assessments as appropriate with aim of maximising
independence.
To work as part of the multi-disciplinary team liaising with other professional and
services as necessary to provide the best possible care to people and their carers, this
includes participating in regular MDT meetings.
To provide planned/unplanned support according to the persons need or following the
person-centred plan/associated risk assessments (if applicable) to ensure people are
provided with support that meets their individual needs.
Liaise with the Operational Manager, Service Delivery Lead and Registered Service
Manager on issues relating to the delivery of Reablement Support such as deployment
of staff and levels of care required.
To assess levels of support required post reablement and ensure smooth transition to
alternative provider agency.
To bring to the notice of a qualified worker (Social Worker, Occupational Therapist etc)
changes in a persons needs or circumstances when the nature of presenting difficulties
fall outside agreed scope of this role.
To receive new referrals for people identified as requiring the assessment and
reablement service, liaise with professionals regarding the individuals personal plan,
and visit new people to introduce and provide information on the service within service
timescales.
To operate in accordance with NCC and departmental practice and guidance, including
the maintenance of electronic social care records within LiquidLogic, and relevant
departmental and corporate administrative procedures.
To act as information point for other agencies regarding the persons care and support
needs. To also signpost the person/family to alternative support within the community.
To promote Safeguarding awareness with service user and multi-disciplinary colleagues.
Keep updated on current Safeguarding guidance/practice and be vigilant in all activities.
To understand and execute the actions to take if concerns are raised.
Person Specification
Experience
Essential
- Have experience in working with service users/customers.
- Have experience of working to/decision making according to procedures.
- Be able to communicate clearly and appropriately with members of the public, colleagues and staff in other agencies verbally, on the telephone and in writing.
- Knowledge of electronic case management systems.
Desirable
- Knowledge of current policy, practice and legislation within Health and Social Care/CQC regulation.
- Knowledge of relevant Health and Safety legislation including Moving and Handling.
Aptitudes/Behaviours
Essential
- Be able to exercise judgement and initiative within designated areas of responsibility.
- An ability to adapt, to meet the changes in health and social care policy.
- Able to plan, manage, prioritise own workloads, demonstrating good time management skills.
- Be able to respond effectively in challenging situations in a timely manner.
- Able to work effectively as a member of a multi-disciplinary team, as appropriate.
- Ability to gather qualitative and quantitative information and analyse objectively.
- Ability to assess risk, record and take appropriate mitigation action.
- Ability to manage complex situation to achieve good outcomes in a work setting.
Qualifications
Essential
- At least 5 GCSE (Grade C English/Maths or equivalent) to be tested at interview if no formal qualification held
Person Specification
Experience
Essential
- Have experience in working with service users/customers.
- Have experience of working to/decision making according to procedures.
- Be able to communicate clearly and appropriately with members of the public, colleagues and staff in other agencies verbally, on the telephone and in writing.
- Knowledge of electronic case management systems.
Desirable
- Knowledge of current policy, practice and legislation within Health and Social Care/CQC regulation.
- Knowledge of relevant Health and Safety legislation including Moving and Handling.
Aptitudes/Behaviours
Essential
- Be able to exercise judgement and initiative within designated areas of responsibility.
- An ability to adapt, to meet the changes in health and social care policy.
- Able to plan, manage, prioritise own workloads, demonstrating good time management skills.
- Be able to respond effectively in challenging situations in a timely manner.
- Able to work effectively as a member of a multi-disciplinary team, as appropriate.
- Ability to gather qualitative and quantitative information and analyse objectively.
- Ability to assess risk, record and take appropriate mitigation action.
- Ability to manage complex situation to achieve good outcomes in a work setting.
Qualifications
Essential
- At least 5 GCSE (Grade C English/Maths or equivalent) to be tested at interview if no formal qualification held
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
