Norfolk County Council

Reablement Support Worker (8195)

The closing date is 30 June 2025

Job summary

Could you give people their confidence back and support our community? If so, wed love to hear from you - even if you haven't considered working in Social Care before.

Here at Norfolk First Response we work with a reablement ethos, working alongside people in their homes to make a positive difference. We aim to help them regain their previous abilities within 6 weeks following a period of ill health or change in circumstances and our Support Workers (Reablement) are a key part of that.

Main duties of the job

The vacant post is 27.75 hours per week, working in Fakenham and surrounding areas. You will work a range of mornings (either 7.30am to 2pm or 8am to 2.30pm) and evenings (either 4.30 to 9pm or 5 to 10pm) with the hours averaged out over a two-week rota, enabling you to plan in advance to maintain a healthy work-life balance.

You need to be caring, empathetic and committed to making a difference to peoples lives with the ability to easily commute to peoples homes in North Norfolk so will need a full driving licence and access to a vehicle. However, you do not need previous experience as full training will be given.

About us

We offer a competitive salary, a range of employee benefits (including discounts on daily purchases) and:

Time and a third for the weekend hours you work
Paid time for travelling between carefully planned visits
Paid business mileage
Paid training time
Support gaining your Care Certificate
A work laptop and mobile phone
A free DBS check
Free uniform
An office base in your area so you can meet with colleagues or your line manager when needed

Date posted

20 June 2025

Pay scheme

Other

Salary

£19,188 to £20,451 a year Time and a third for weekend hours worked

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

F0040-25-0003

Job locations

Mill Lane

Aylsham

NR11 6WA

Job description

Job responsibilities

With the knowledge and approval of the Reablement Practitioner, to work with service

users, in their own homes, as detailed in their service user plan and agreed outcomes by

providing active support to enable them to live as independently as possible and take

part in the activities of everyday life

To be an active part of the assessment &reablementprocess in delivering and

reviewing the service user plan

To work as part of the multi-disciplinary team liaising with other professionals and

services as necessary to provide the best possible care to service users and their carers

In view of the nature of the work, no information concerning service users must be

communicated to anyone who is not either employed by the Department or attending the

service user in a professional capacity

Job description

Job responsibilities

With the knowledge and approval of the Reablement Practitioner, to work with service

users, in their own homes, as detailed in their service user plan and agreed outcomes by

providing active support to enable them to live as independently as possible and take

part in the activities of everyday life

To be an active part of the assessment &reablementprocess in delivering and

reviewing the service user plan

To work as part of the multi-disciplinary team liaising with other professionals and

services as necessary to provide the best possible care to service users and their carers

In view of the nature of the work, no information concerning service users must be

communicated to anyone who is not either employed by the Department or attending the

service user in a professional capacity

Person Specification

Qualifications

Essential

Willingness to undertake specialist training including the Care Certificate which includes Moving & Handling and administration of medication.
Willingness to undertake Key skills Maths and English
Willingness to undertake social care level 2 Diploma

Desirable

Key skills/GCSE in Maths and English
NVQ2 (Care) or equivalent

Experience

Essential

Experience of identifying and communicating peoples needs and preferences
Experience of being part of a team member
Full driving licence/provision of a vehicle as you may be required to travel to venues not accessible by public transport
An understanding of the needs of elderly, disabled and other vulnerable people in the community
Demonstrate a basic understanding of using ICT and mobile technology (smart phones/tablets)

Desirable

Demonstrable knowledge of working in a care environment, preferably within a domiciliary care or informal setting

Aptitudes/behaviours

Essential

An ability to communicate clearly verbally and in writing.
Can demonstrate an empathetic nature
To be able to exercise judgement and initiative within the
designated areas of responsibility
Ability to prioritise own workload and be flexible
Ability to work without direct supervision
Suitability to work with vulnerable adults an enhanced DBS check will be undertaken and screening will be in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulation 2010- schedule 3.

Person Specification

Qualifications

Essential

Willingness to undertake specialist training including the Care Certificate which includes Moving & Handling and administration of medication.
Willingness to undertake Key skills Maths and English
Willingness to undertake social care level 2 Diploma

Desirable

Key skills/GCSE in Maths and English
NVQ2 (Care) or equivalent

Experience

Essential

Experience of identifying and communicating peoples needs and preferences
Experience of being part of a team member
Full driving licence/provision of a vehicle as you may be required to travel to venues not accessible by public transport
An understanding of the needs of elderly, disabled and other vulnerable people in the community
Demonstrate a basic understanding of using ICT and mobile technology (smart phones/tablets)

Desirable

Demonstrable knowledge of working in a care environment, preferably within a domiciliary care or informal setting

Aptitudes/behaviours

Essential

An ability to communicate clearly verbally and in writing.
Can demonstrate an empathetic nature
To be able to exercise judgement and initiative within the
designated areas of responsibility
Ability to prioritise own workload and be flexible
Ability to work without direct supervision
Suitability to work with vulnerable adults an enhanced DBS check will be undertaken and screening will be in accordance with the Health & Social Care Act 2008 (Regulated Activities) Regulation 2010- schedule 3.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk County Council

Address

Mill Lane

Aylsham

NR11 6WA

Employer's website

https://www.norfolk.gov.uk/ (Opens in a new tab)

Employer details

Employer name

Norfolk County Council

Address

Mill Lane

Aylsham

NR11 6WA

Employer's website

https://www.norfolk.gov.uk/ (Opens in a new tab)