Job summary
We
do not accept applications via NHS website, to apply for the role please visit:
https://webrecruitment.stoke.gov.uk/wrl/pages/vacancy.jsf?vacancyRef=0000025697
Stoke on Trent City Council is committed to providing
high-quality services to our community.We are committed to creating a
fair, green, and more inclusive environment for all our residents.
Join us and contribute to making a positive impact on our
community. We are seeking a dedicated and experienced All Age Transport
Commissioning and Contracts Manager to lead our All Age Transport service.
Main duties of the job
The focus of the role is the strategic and technical lead on the development of the All Age Transport brokerage service In this role, you will:
- Lead the All Age Transport Service
- Initiation, commissioning, management, evaluation and progressing of transport projects
- Management, maintenance and analysis of various datasets and transport data and or information services associated with the service
- Procurement scope, monitoring and management of transport contracts
- Strategic input into the areas development management plans and policies
- Implementation of transport policy and strategy
- Integration of internal resources to drive best value and innovation
- Development of demand response transport Key Responsibilities:
- Manage and develop the All Age Transport brokerage function
- Under the general supervision of the Head of Commissioning, to manage staff, consultants and contractors to effectively deliver services
- Manage all team resources to deliver challenging income targets, commercialise and innovate service delivery
- Direct, lead, motivate, train and appraise a multi-disciplinary team of transport professionals and develop and maintain partnerships to effectively deliver optimal transport outcomes for Stoke on Trent City Council in line with our standards and vision.
About us
A competitive
salary based on your skills, experience and talent
Hybrid and
flexible working options
An excellent
local authority benefits pension scheme
Professional
development through learning opportunities, regular training sessions and
apprenticeship and management schemes
Job description
Job responsibilities
Strategic Management
- To lead on all aspects of all age transport commissioning securing the most effective, value for money transport services for individual children and adults.
- To be accountable for the development of new and innovative commissioning and contracting strategies and plans within designated areas of activity to meet the council, strategic partnership, directorate and service objectives in the most cost effective and efficient manner.
- To provide strategic advice to the Head of Commissioning and other Senior Managers including Directors and Elected Members.
- To promote a clear sense of direction and purpose enabling the Directorate and Division to translate vision, values, policies and procedures into practical and effective action, working to support the one team approach.
- To develop services and staff to deliver excellence in all areas of operation through innovation, business and market management, communication and motivation promoting a can do culture. Identifying good commissioning practice, mentoring and supporting the team members to deliver.
- To ensure the Local Authority fulfils the required national strategy, statutory responsibilities along with the legal, regulatory, national minimum standards and the Local Authoritys own objectives in relation to the designated portfolio.
- To be responsible for the overall functioning of the All Age Transport Team
- To be responsible for ensuring appropriate transport solutions are identified for children and young people where these are required
- To hold robust discussions with social care and health professionals around choice of transport, type and cost options that focus on the use of the public pound and value for money without challenging social care or health colleagues professional decisions.
- Develop new and innovative strategies and plans within designated areas of activity to meet the council, strategic partnership, directorate and service objectives in the most cost effective and efficient manner.
- Ensure all transport solutions are commissioned using best practice; ensure high quality placement agreements/care plans with outcomes and clear targets are in place and are monitored ensuring effective and efficient use of council resources.
- To ensure appropriate systems are in place to effectively collate statistical information and trend analysis that informs future service development and placement sufficiency with a clear focus on supply and demand.
- Ensure a robust process of annual business planning is maintained with appropriate reports, delivery plans and annual needs assessment taking place in a timely way to identify and deliver against commissioning priorities.
- Be responsible for the annual and periodic complete review of associated strategy and plans from a transport commissioning perspective.
- In partnership with commissioners, and operational leads, be accountable for the outcomes of associated and directly commissioned transport, ensuring there are appropriate governance arrangements in place relevant to the service area.
- Establish and maintain effective partnership and joint working relationships with relevant bodies, including strategic partnerships, joint funders, transport operators, community leaders and elected members.
- Ensure a customer focused approach to planning and delivery of services and developing a positive working environment through active involvement of staff shaping the development and delivery of services including ensuring the workforce is confident, skilled and flexible.
- Liaise with operational managers, subject matter experts and technical specialists across adults and children services to ensure commissioned services are responsive to local needs and conditions.
- To work in partnership with other parts of the division and directorate to ensure legislative and procedural compliance in relation to transport
- To represent the City Council on appropriate regional placement forums where directed by the Head of Service.
- All Age Commissioning Team and the senior management team to ensure the sufficiency of high-quality transport solutions for children and adults.
Job description
Job responsibilities
Strategic Management
- To lead on all aspects of all age transport commissioning securing the most effective, value for money transport services for individual children and adults.
- To be accountable for the development of new and innovative commissioning and contracting strategies and plans within designated areas of activity to meet the council, strategic partnership, directorate and service objectives in the most cost effective and efficient manner.
- To provide strategic advice to the Head of Commissioning and other Senior Managers including Directors and Elected Members.
- To promote a clear sense of direction and purpose enabling the Directorate and Division to translate vision, values, policies and procedures into practical and effective action, working to support the one team approach.
- To develop services and staff to deliver excellence in all areas of operation through innovation, business and market management, communication and motivation promoting a can do culture. Identifying good commissioning practice, mentoring and supporting the team members to deliver.
- To ensure the Local Authority fulfils the required national strategy, statutory responsibilities along with the legal, regulatory, national minimum standards and the Local Authoritys own objectives in relation to the designated portfolio.
- To be responsible for the overall functioning of the All Age Transport Team
- To be responsible for ensuring appropriate transport solutions are identified for children and young people where these are required
- To hold robust discussions with social care and health professionals around choice of transport, type and cost options that focus on the use of the public pound and value for money without challenging social care or health colleagues professional decisions.
- Develop new and innovative strategies and plans within designated areas of activity to meet the council, strategic partnership, directorate and service objectives in the most cost effective and efficient manner.
- Ensure all transport solutions are commissioned using best practice; ensure high quality placement agreements/care plans with outcomes and clear targets are in place and are monitored ensuring effective and efficient use of council resources.
- To ensure appropriate systems are in place to effectively collate statistical information and trend analysis that informs future service development and placement sufficiency with a clear focus on supply and demand.
- Ensure a robust process of annual business planning is maintained with appropriate reports, delivery plans and annual needs assessment taking place in a timely way to identify and deliver against commissioning priorities.
- Be responsible for the annual and periodic complete review of associated strategy and plans from a transport commissioning perspective.
- In partnership with commissioners, and operational leads, be accountable for the outcomes of associated and directly commissioned transport, ensuring there are appropriate governance arrangements in place relevant to the service area.
- Establish and maintain effective partnership and joint working relationships with relevant bodies, including strategic partnerships, joint funders, transport operators, community leaders and elected members.
- Ensure a customer focused approach to planning and delivery of services and developing a positive working environment through active involvement of staff shaping the development and delivery of services including ensuring the workforce is confident, skilled and flexible.
- Liaise with operational managers, subject matter experts and technical specialists across adults and children services to ensure commissioned services are responsive to local needs and conditions.
- To work in partnership with other parts of the division and directorate to ensure legislative and procedural compliance in relation to transport
- To represent the City Council on appropriate regional placement forums where directed by the Head of Service.
- All Age Commissioning Team and the senior management team to ensure the sufficiency of high-quality transport solutions for children and adults.
Person Specification
Qualifications
Essential
- Professional qualification at Level 6 (or equivalent experience) in a relevant area
Experience
Essential
- Experience and skills in people management including motivation, performance and capability
- Experience of management of change in service delivery
- Extensive experience in commissioning and contracting adult/ childrens transport services
- Experience of managing staff and budgets effectively within a financially disciplined environment
- Extensive experience of working with regional and or national bodies to further interests and benefits for the City
- Experience of contributing to and achieving increased performance
- Experience of managing in a complex, high volume environment
- Experience of partnership working
Skills and Abilities
Essential
- Leadership skills and ability to handle sensitive policy issues
- Able to establish effective partnerships and working relationships to achieve jointly agreed outcomes
- A Strategic thinker, able to innovate and create positive environment for change to be identified and implemented
- Ability to convey clear vision and manage strategically within the wider directorate context
- Proven ability to manage large, complex workloads and deliver results to agreed deadlines
- Ability to analyse, interpret data, facts or situations and present in appropriate formats
- Ability to take leadership of contracting processes and manage them to advantageous outcomes
- Ability to negotiate and influence situations and decisions to the most advantageous position for the funders/ council
- Excellent written and verbal communication skills including IT skills ie powerpoint, excel
- Understanding of the commissioning agenda and the systems thinking theory
- Ability to design, deliver and evaluate effective training interventions to professional groups
- An ability to fulfil all spoken aspects of the role with confidence through the medium of English
- Excellent interpersonal skills to ensure people with different skills and backgrounds can work together effectively
- Well developed oral and written skills
- Excellent analytical skills and ability to think critically
- Ability to motivate staff
- Ability to manage and respond to crisis situations
- Ability to handle sensitive information in an appropriate manner
- Ability to think creatively
- Self aware and motivated, confident and positive
- Lead by example including ability to inspire others to fulfil their potential
- Flexible and pragmatic approach to work
- Positive and assertive approach to handling conflict
- Commitment to applying equal opportunities principles in practice
- Ability to reflect on performance and identify areas for improvement
- Ability to maintain and update professional competency
- Demonstrates resilience and clear thinking under pressure
- Demonstrates and promotes a drive for achievement
- Project Planning and process management skills
- Demonstrates a high level of interpersonal skills
- Is committed to personal and professional development and has high standards
Knowledge and Qualifications
Essential
- Demonstrate understanding of full commissioning cycle with expertise in at least two of the areas
- oneeds assessment
- oservice review and redesign
- operformance management and evaluation
- oplacement finding/care brokerage
- commissioning and procurement
- Demonstrate understanding of contracting process, functions and the mechanisms that they offer to manage services
- High level of awareness of the delivery of childrens and adults social care services in relation to looked after children, vulnerable adults and the elderly and independent sectors
- A high level of understanding of the legislation relating to childrens and adults social care transport duties.
Person Specification
Qualifications
Essential
- Professional qualification at Level 6 (or equivalent experience) in a relevant area
Experience
Essential
- Experience and skills in people management including motivation, performance and capability
- Experience of management of change in service delivery
- Extensive experience in commissioning and contracting adult/ childrens transport services
- Experience of managing staff and budgets effectively within a financially disciplined environment
- Extensive experience of working with regional and or national bodies to further interests and benefits for the City
- Experience of contributing to and achieving increased performance
- Experience of managing in a complex, high volume environment
- Experience of partnership working
Skills and Abilities
Essential
- Leadership skills and ability to handle sensitive policy issues
- Able to establish effective partnerships and working relationships to achieve jointly agreed outcomes
- A Strategic thinker, able to innovate and create positive environment for change to be identified and implemented
- Ability to convey clear vision and manage strategically within the wider directorate context
- Proven ability to manage large, complex workloads and deliver results to agreed deadlines
- Ability to analyse, interpret data, facts or situations and present in appropriate formats
- Ability to take leadership of contracting processes and manage them to advantageous outcomes
- Ability to negotiate and influence situations and decisions to the most advantageous position for the funders/ council
- Excellent written and verbal communication skills including IT skills ie powerpoint, excel
- Understanding of the commissioning agenda and the systems thinking theory
- Ability to design, deliver and evaluate effective training interventions to professional groups
- An ability to fulfil all spoken aspects of the role with confidence through the medium of English
- Excellent interpersonal skills to ensure people with different skills and backgrounds can work together effectively
- Well developed oral and written skills
- Excellent analytical skills and ability to think critically
- Ability to motivate staff
- Ability to manage and respond to crisis situations
- Ability to handle sensitive information in an appropriate manner
- Ability to think creatively
- Self aware and motivated, confident and positive
- Lead by example including ability to inspire others to fulfil their potential
- Flexible and pragmatic approach to work
- Positive and assertive approach to handling conflict
- Commitment to applying equal opportunities principles in practice
- Ability to reflect on performance and identify areas for improvement
- Ability to maintain and update professional competency
- Demonstrates resilience and clear thinking under pressure
- Demonstrates and promotes a drive for achievement
- Project Planning and process management skills
- Demonstrates a high level of interpersonal skills
- Is committed to personal and professional development and has high standards
Knowledge and Qualifications
Essential
- Demonstrate understanding of full commissioning cycle with expertise in at least two of the areas
- oneeds assessment
- oservice review and redesign
- operformance management and evaluation
- oplacement finding/care brokerage
- commissioning and procurement
- Demonstrate understanding of contracting process, functions and the mechanisms that they offer to manage services
- High level of awareness of the delivery of childrens and adults social care services in relation to looked after children, vulnerable adults and the elderly and independent sectors
- A high level of understanding of the legislation relating to childrens and adults social care transport duties.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
