Trainee Care and Support Worker

Job summary

We are looking for a highly motivated and enthusiastic trainee care coordinator to be based in the Leyburn office. As a trainee care coordinator, you will work as part of the care coordinator team, reporting to the Registered Manager, and you will be responsible for the day-to-day delivery of the service, ensuring Premiere Cares clients and carers receive an excellent, well managed and efficient service.

The successful candidate will be well organised, computer literate and with a confident, caring approach to dealing with the public, both over the phone and in person. They must be a car owner / driver with a full UK driving licence and it is desirable (but not essential) that candidate's have some past experience of working in the care industry. We will provide in-depth training on our systems and process, as well as care training and experience for those who do not have prior experience.

Main duties of the job

• Managing carer availability and ensuring clients care needs are being appropriately met.
• Home assessment of clients and their needs and drafting care plans.
• Maintaining administrative records on the online and office filing systems.
• Managing emergency care cover as and when needed.
• Covering the on call, on a rota basis.
• Dealing with new client and carer enquiries.
• Promoting our values and quality assurance.
• Dealing with complaints.

About us

Premiere Care is a 2nd generation family run home care business established in 2002 and operating with clients across North Yorkshire, with some live-in clients all over England. Our clients are mostly self-funding, but we also have North Yorkshire funded hourly care clients, as well as some NHS funded care. We are recruiting for a new Trainee Care coordinator.

If you are interested in this role, please contact admin@premierecare.co.uk for more information and to request an application form.