Job responsibilities
Job context
As part of the Children and Young Peoples Service you will
be working with colleagues who have a commitment to shared values and the
common purpose of developing a culture of inter-agency working, including
statutory bodies, third and private sector organisations. There is a commitment
to ensure that strategic visions are translated into local plans in
collaboration with professionals, partners and service users.
Sitting within the Children and Families service (CFS) the
post holder will drive forward the effective delivery of the No Wrong Door
methodology and core offer. The post will lead and manage a range of services,
support and placements for both looked after children and those on the edge of
care ensuring interventions include embedded specialist roles, in line with
core assessments and care plans. Key characteristics of this post are effective
leadership and management skills with the flexible deployment of a significant
and resilient staff team. The post will manage a 24-hour service and be able to
progress plans for complex adolescents working effectively with key (CFS) teams
and partners.
This post has responsibility for the management of
significant financial resources and the service must be delivered within
nationally defined regulations and standards. The post requires an enhanced
DBS.
Job purpose
Responsible for the management of the No Wrong Door Hub
(East or West), a multi-agency partnership between the Local Authority, Police
and Health. Responsible for a range of diverse placement options for the most
complex, high risk young people including residential care and out of hours
provision. Also, service delivery for Edge of Care, Activities and Bespoke
placements for up to 50 young people at any time.
Operational Management:
Responsible for integrated management of hub placements,
edge of care, activities, bespoke and 28-day strategy placements, including
Unaccompanied Asylum-Seeking Children when required.
Ensure Service and Team Plans are developed and delivered.
Provide guidance and operational oversight as necessary
outside normal office hours to support the robust prevention of children
becoming unnecessarily looked after.
To carry out duties, as required, under the Councils
complaints, disciplinary and grievance procedure, including the functions of an
investigating officer across all settings.
Ensure effective collaboration with housing and leaving care
to deliver a streamlined service across a range of provision and into
independent living.
Ensure quality assurance and deliver against key performance
targets.
Support the development of the NWD methodology regionally
and nationally including influencing decision and policy makers.
Manage the recruitment, training, service development and
quality of NWD.
Rigorously self-assess against standards, regulations and
Ofsted inspection frameworks.
Provide clear management, leadership and direction to the
NWD Hub using evidence-based models including Signs of Safety and Restorative
Practice.
Effectively deliver on and review the Hubs Statement of
Purpose.
Resource management:
Provide clear oversight, management and prudent control of
complex financial resources.
Support wider service targets in C&F through delivery of
timely, flexible support 24/7 to meet fluctuating and at times intensive
demand.
Provide rigorous challenge to meet young peoples care plan
i.e., Finding and Matching Panel.
Provide a training plan for the service, including
induction, safeguarding, child protection and support a NWD learning culture.
Deliver a service in accommodation that is fit for purpose
and meets the needs of complex young people.
Forward plan to ensure resources are effectively managed and
risks identifies early.
Ensure services meet need in relation to health, welfare and
development and provide care based on evidenced based and aspirational
practice.
Partnerships:
Develop and maintain multi-agency networks, ensuring NWD is
kept at the forefront of strategic developments and partners priorities, at
all levels.
Develop and maintain good working relationships with both
internal colleagues and partners.
Deliver an integrated service working to the NWD culture and
practice model.
Work effectively and collaboratively with case holding Team
Managers.
Ensure interagency collaboration to deliver aspirational
practice and creative education packages for complex young people.
Strategic management:
Manage the creation and development of links with local
communities and services.
Provide effective performance management providing
outstanding services.
Provide manager representation and insight at appropriate
meetings and panels and contribute to the management of the NWD budget (which
includes a range of placements, support and services with additional resource
implications).
Deliver high standards of practice in the context of rapidly
changing national policy, guidance and inspection frameworks.
Take lead responsibility for Health and Safety across the
NWD Hub.
Communications:
In collaboration with the Group Manager NWD, ensure there
is an effective flow of information with the service, peers, senior leadership,
Elected Members, Looked after Childrens Groups, Multi- Agency partnerships,
and key government departments.
Ensure services establish rapport and respectful, trusting
relationships with children, young people, their families and carers.
Ensure young people are involved in the development of
services through consultation, participation and focus groups.
To be a key enabler for reducing LAC and safely maintaining
young people in their communities in a planned or an emergency basis.
Present information through public speaking at local,
regional and national events in line with NYC expectations.
Ensure that the service provides effective, child friendly
recording.
Systems and information:
Ensure compliance with Freedom of Information requests by
collating, analysing, and releasing appropriate information.
Collate, analyse and report on key performance information
and targets.
Ensure there are robust effective systems in place that
provide suitable evidence to Ofsted and HMI inspectors for wider Council
inspections.
Ensure effective use of Liquid Logic Childrens System and
business intelligence to review performance, set targets and develop
improvement and action plans.
Safeguarding:
Be responsible for promoting and safeguarding the welfare of
young people.
Lead on any safeguarding issues, manage investigations,
complaints and any issues around whistleblowing including LADO investigations
and reports to Ofsted.
Ensure services are safeguarding compliant, making effective
use of support services including legal, insurance and HR.
