Job summary
We are looking for a strong candidate with a proven
track record of working to the highest of standards, clinically and
operationally, and who is passionate about the benefits proactive occupational
health can bring to organisations. You will be customer, performance and
solution focused with experience of successfully managing a clinical team as
preferred but not essential as this is a great opportunity for clinicians who
are looking for more responsibility and a step up from their current role.
The ideal candidate will be looking for that unique
opportunity in an already successful and thriving team to shape a role and
prove what can be achieved when working alongside a team of dedicated
professionals and experts. They will possess the right qualifications,
excellent communication skills and in particular, a strong knowledge and
experience of how the practicality and effectiveness of advice impacts in
realising positive outcomes e.g., effective case management conclusion, health
needs assessment and health promotion.
Main duties of the job
The Clinical Manager role has significant autonomy to self-manage their own workload with the ability to working flexibly from home although the service is based on campus in the Lodge at the County Hall offices in Northallerton. A critical element to the role is taking a lead in delivering occupational health and wellbeing programmes to achieve service delivery objectives.
About us
North Yorkshire Councils Health and Wellbeing
Service is a small, specialist practitioner team of qualified OH Advisers and
OH Technicians, led by the Senior OH Adviser Clinical Manager who reports to the
Health and Wellbeing Manager. This team delivers occupational health services,
health promotion activity and health surveillance programmes to managers and
staff across the Council, plus Schools & Academies and external contracts.
This is an exciting time to be joining the council
and whilst this role is challenging, it is very rewarding. You and your team will
have the opportunity to develop both knowledge and skills and various benefits
are available such as generous annual leave entitlement, flexible working,
excellent pension scheme, salary sacrifice car, cycle, technology and childcare
schemes and a package of Everybody Benefits shopping vouchers, discounts and
more. You must be able to drive and there are free on-site parking facilities
available.
Job description
Job responsibilities
Job Context
Health and Wellbeing provides a service for Council employees,
Schools and Academies and external contracts. The Health & Wellbeing
Service is nurse led; telephone consultation service based at County Hall in
Northallerton with by arrangement face to face services provided through
on-site clinics.
The post holder is clinical manager for the occupational health
team providing advice and guidance to clients and managers on employment
related health matters; with overall responsibility for the development and
delivery of the OH health surveillance programme. This job is also to plan and manage the
delivery of service operations; provide clinical supervision and authority
surrounding the delivery of the service and champion a culture of high-quality
customer care across Health and Wellbeing Services.
Job Purpose
Lead and manage the clinical OH
advisory and technician team; continuously improving the quality of HWB
services, delivering high standards and creating an environment in which
clinical excellence will flourish. This role has oversight for the
administration team involved in their day-to-day direction of activity and
efficiency of service.
By working clinically as a member of the nursing team you will
safeguard the system of steps and procedures to ensure that service users
receive the highest quality provision and ensure a high standard of advice and
guidance is given to clients and managers within the Council and external
contracts on work related health matters.
Operational Management
- Clinical manager in provision of an occupational health
service in-house to North Yorkshire Council (NYC) and to external clients
offering advice, guidance and support on work related health matters including
suitability for employment, fitness to work and rehabilitation to the required
professional standards in compliance with legislation and local policies.
- To lead and manage the Senior OH Technicians to deliver
health surveillance requirements, health promotion and health awareness through
the OH Technician team and support the achievement of clinical standards of all
health surveillance programmes ensuring compliance with health and safety
standards.
- Central point of contact for the health and wellbeing
service in-house to North Yorkshire Council (NYC) and to external clients
offering advice, guidance and support on general operational enquiries and
work-related health matters.
- Provide clinical and professional leadership,
supervision, advice, and guidance to the clinical team and foster collaborative
partnerships with other Services and disciplines. E.g., HR / PH / H&S
- Use clinical skills and knowledge to give specialist
advice and support to peer group staff, clients, and managers particularly in
complex case management.
- Responsible for the implementation of the clinical
standards ensuring these are set, embedded, and monitored in accordance with
the needs of the service in conjunction with the clinical governance lead.
- Champion a culture of high
quality across HWB Services; instilling within the team the shared philosophy
of quality and clinical practice.
- Develop collaborative
relationships and support efficiency to improve clinical outcomes and minimise
service complaints.
- Lead the development and delivery
of workplace wellbeing initiatives and projects and health promotion activity.
Resource Management
- Responsible for providing and recording group and individual
clinical supervision and professional leadership to the OH Advisory and OH
Technicians teams; offering advice and support as appropriate whilst ensuring
autonomous working.
- Clinical training advisor and role model for quality improvement,
ensuring that teams meet clinical competencies relevant to practice, promote
educational activities.
- Support the team in ensuring compliance of the requirements for
revalidation of nursing registration.
- Keep up to date with quality developments, educating and training
the team regarding new developments for their clinical practice.
- Managing
the team resource to ensure that capacity meets demand, ensuring service
continuity and that SLAs are met.
Partnerships
- Effective
liaison with experts and Occupational Health Physicians on health and wellbeing
referrals and ill health retirements.
- Establish
and maintain network of third-party GP / OH Physicians / Consultants and ensure
the service has access to a named OHP for the purposes of seeking specialist
advice and escalating cases.
Communications
- Represent Health and Wellbeing Services at Council wide forums,
inter agency meetings and external meetings and forums deputising for the line
manager on matters as appropriate.
- Perform
the role of OH advisor when clinic capacity demands dictate.
- Ensure the
efficient administration processing of Ill Health Early Retirement IHER cases
and liaise with GPs, consultants, and other primary carers as appropriate.
Systems
and Information
- Ensure the maintenance of occupational health reports and clinical
reports in accordance with legislation and ethical standards; and that the team
complies with GDPR and data protection.
- Ensure
adherence to legislative and ethical standards (e.g., confidentiality and
consent) in the provision of advice and guidance on employment related health
matters to managers and in the management of ill health retirement cases.
Job description
Job responsibilities
Job Context
Health and Wellbeing provides a service for Council employees,
Schools and Academies and external contracts. The Health & Wellbeing
Service is nurse led; telephone consultation service based at County Hall in
Northallerton with by arrangement face to face services provided through
on-site clinics.
The post holder is clinical manager for the occupational health
team providing advice and guidance to clients and managers on employment
related health matters; with overall responsibility for the development and
delivery of the OH health surveillance programme. This job is also to plan and manage the
delivery of service operations; provide clinical supervision and authority
surrounding the delivery of the service and champion a culture of high-quality
customer care across Health and Wellbeing Services.
Job Purpose
Lead and manage the clinical OH
advisory and technician team; continuously improving the quality of HWB
services, delivering high standards and creating an environment in which
clinical excellence will flourish. This role has oversight for the
administration team involved in their day-to-day direction of activity and
efficiency of service.
By working clinically as a member of the nursing team you will
safeguard the system of steps and procedures to ensure that service users
receive the highest quality provision and ensure a high standard of advice and
guidance is given to clients and managers within the Council and external
contracts on work related health matters.
Operational Management
- Clinical manager in provision of an occupational health
service in-house to North Yorkshire Council (NYC) and to external clients
offering advice, guidance and support on work related health matters including
suitability for employment, fitness to work and rehabilitation to the required
professional standards in compliance with legislation and local policies.
- To lead and manage the Senior OH Technicians to deliver
health surveillance requirements, health promotion and health awareness through
the OH Technician team and support the achievement of clinical standards of all
health surveillance programmes ensuring compliance with health and safety
standards.
- Central point of contact for the health and wellbeing
service in-house to North Yorkshire Council (NYC) and to external clients
offering advice, guidance and support on general operational enquiries and
work-related health matters.
- Provide clinical and professional leadership,
supervision, advice, and guidance to the clinical team and foster collaborative
partnerships with other Services and disciplines. E.g., HR / PH / H&S
- Use clinical skills and knowledge to give specialist
advice and support to peer group staff, clients, and managers particularly in
complex case management.
- Responsible for the implementation of the clinical
standards ensuring these are set, embedded, and monitored in accordance with
the needs of the service in conjunction with the clinical governance lead.
- Champion a culture of high
quality across HWB Services; instilling within the team the shared philosophy
of quality and clinical practice.
- Develop collaborative
relationships and support efficiency to improve clinical outcomes and minimise
service complaints.
- Lead the development and delivery
of workplace wellbeing initiatives and projects and health promotion activity.
Resource Management
- Responsible for providing and recording group and individual
clinical supervision and professional leadership to the OH Advisory and OH
Technicians teams; offering advice and support as appropriate whilst ensuring
autonomous working.
- Clinical training advisor and role model for quality improvement,
ensuring that teams meet clinical competencies relevant to practice, promote
educational activities.
- Support the team in ensuring compliance of the requirements for
revalidation of nursing registration.
- Keep up to date with quality developments, educating and training
the team regarding new developments for their clinical practice.
- Managing
the team resource to ensure that capacity meets demand, ensuring service
continuity and that SLAs are met.
Partnerships
- Effective
liaison with experts and Occupational Health Physicians on health and wellbeing
referrals and ill health retirements.
- Establish
and maintain network of third-party GP / OH Physicians / Consultants and ensure
the service has access to a named OHP for the purposes of seeking specialist
advice and escalating cases.
Communications
- Represent Health and Wellbeing Services at Council wide forums,
inter agency meetings and external meetings and forums deputising for the line
manager on matters as appropriate.
- Perform
the role of OH advisor when clinic capacity demands dictate.
- Ensure the
efficient administration processing of Ill Health Early Retirement IHER cases
and liaise with GPs, consultants, and other primary carers as appropriate.
Systems
and Information
- Ensure the maintenance of occupational health reports and clinical
reports in accordance with legislation and ethical standards; and that the team
complies with GDPR and data protection.
- Ensure
adherence to legislative and ethical standards (e.g., confidentiality and
consent) in the provision of advice and guidance on employment related health
matters to managers and in the management of ill health retirement cases.
Person Specification
Qualifications
Essential
- Registered General Nurse
- Registered Occupational Health Nurse (Degree or Diploma)
Experience
Essential
- Detailed knowledge and understanding of Occupational Health Nursing and all core Occupational Health services.
- Sound understanding of Health and Safety legislation and the Equality Act 2010.
- Research based practice.
- Health Surveillance.
- Health Promotion.
- Clinical Governance.
- Significant post registration experience or the ability to demonstrate the equivalent level of knowledge.
- Proven track record of Occupational Health Nursing experience or the ability to demonstrate the equivalent level of knowledge.
- Clinic based work experience in a nurse led environment.
- Experience of acting as a lead nurse in a clinic-based nurse led environment.
- Experience of training and assessing.
- Managing/supervising staff.
-
- Experience of providing Health screening and health surveillance activity.
- Proven track record in the planning and delivery of successful Health promotion initiatives.
- Recent experience of auditing against Occupational Health standards.
- Recent experience and proven track record of influencing and implementing changes to clinical protocols.
- Recent experience of Policy formulation.
- Proven track record of working in partnership with external agencies.
Occupational Skills
Essential
- Able to organise and manage own caseload and work as an autonomous practitioner in a nurse led environment.
- Ability to critically analyse information from different sources to make good decisions and provide effective advice, recommendations and guidance based on a sound clinical rationale.
- Able to plan the provision of services provided by multi-disciplinary teams and external providers of services.
- Good level of Computer skills.
- Presentation and training skills.
- Excellent interpersonal skills with ability to relate to clients and managers.
- Problem solving.
Desirable
Person Specification
Qualifications
Essential
- Registered General Nurse
- Registered Occupational Health Nurse (Degree or Diploma)
Experience
Essential
- Detailed knowledge and understanding of Occupational Health Nursing and all core Occupational Health services.
- Sound understanding of Health and Safety legislation and the Equality Act 2010.
- Research based practice.
- Health Surveillance.
- Health Promotion.
- Clinical Governance.
- Significant post registration experience or the ability to demonstrate the equivalent level of knowledge.
- Proven track record of Occupational Health Nursing experience or the ability to demonstrate the equivalent level of knowledge.
- Clinic based work experience in a nurse led environment.
- Experience of acting as a lead nurse in a clinic-based nurse led environment.
- Experience of training and assessing.
- Managing/supervising staff.
-
- Experience of providing Health screening and health surveillance activity.
- Proven track record in the planning and delivery of successful Health promotion initiatives.
- Recent experience of auditing against Occupational Health standards.
- Recent experience and proven track record of influencing and implementing changes to clinical protocols.
- Recent experience of Policy formulation.
- Proven track record of working in partnership with external agencies.
Occupational Skills
Essential
- Able to organise and manage own caseload and work as an autonomous practitioner in a nurse led environment.
- Ability to critically analyse information from different sources to make good decisions and provide effective advice, recommendations and guidance based on a sound clinical rationale.
- Able to plan the provision of services provided by multi-disciplinary teams and external providers of services.
- Good level of Computer skills.
- Presentation and training skills.
- Excellent interpersonal skills with ability to relate to clients and managers.
- Problem solving.
Desirable
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
