Cornwall Council

Health Visitor (0-19 Health Advice Line)

The closing date is 26 October 2025

Job summary

We are seeking an experienced and enthusiastic Health Visitor to join the 0-19 Health Advice Line team 5 days per week (1.0 FTE). This role offers a unique and rewarding professional opportunity for a dedicated and dynamic individual.

Main duties of the job

The responsibilities include:

  • supporting our Health Visiting and School Nurse teams in the delivery of the Healthy Child Programme.
  • working towards national and local strategies and development plans
  • providing a robust, responsive service by giving evidenced based health advice and information on a wide range of topics via text, telephone, and email.

About us

Cornwall Councils ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0021-700003513

Job locations

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Job description

Job responsibilities

The 0-19 Health Advice Line is a key part of the Best Start, Community Health and Wellbeing service, offering health and wellbeing support to children, young people and families across Cornwall and the Isles of Scilly. Building on the success of the Health Visitor and School Nurse Advice Line, we have developed this as a stand-alone service run by our dedicated team of nurses using innovative digital platforms to ensure high quality care for families and young people.

In January 2024, we introduced ChatHealth; a 0-19 text messaging service which supports parents and carers and young people with expert advice from Health Visitors, School Nurses and Community Nurses about a wide range of children's health and wellbeing issues including sleep, feeding, continence, development, behaviour and more.

As well as giving advice, the team signpost to appropriate online resources, face-to-face services, and offer a range of support. You can find out more on theChatHealth website

As a Health Visitor, you will be working as part of a skill mixed group, supporting in delivering expert advice, guidance and troubleshooting whilst working closely with colleagues across the integrated service.

The role holder will support the day-to-day delivery of the 0-19 Health Advice Line service to ensure the team delivers the Healthy Child Programme including the six high impact areas, in order to improve health outcomes for children.

Job description

Job responsibilities

The 0-19 Health Advice Line is a key part of the Best Start, Community Health and Wellbeing service, offering health and wellbeing support to children, young people and families across Cornwall and the Isles of Scilly. Building on the success of the Health Visitor and School Nurse Advice Line, we have developed this as a stand-alone service run by our dedicated team of nurses using innovative digital platforms to ensure high quality care for families and young people.

In January 2024, we introduced ChatHealth; a 0-19 text messaging service which supports parents and carers and young people with expert advice from Health Visitors, School Nurses and Community Nurses about a wide range of children's health and wellbeing issues including sleep, feeding, continence, development, behaviour and more.

As well as giving advice, the team signpost to appropriate online resources, face-to-face services, and offer a range of support. You can find out more on theChatHealth website

As a Health Visitor, you will be working as part of a skill mixed group, supporting in delivering expert advice, guidance and troubleshooting whilst working closely with colleagues across the integrated service.

The role holder will support the day-to-day delivery of the 0-19 Health Advice Line service to ensure the team delivers the Healthy Child Programme including the six high impact areas, in order to improve health outcomes for children.

Person Specification

Experience

Essential

  • You will be forward thinking, proactive, and committed to improving the health outcomes of children, families and communities.
  • The role holder will be expected to have strong communication skills and be confident and competent in the use of digital platforms and reporting systems, enabling families to access self-help through both internal and external digital resources.

Qualifications

Essential

  • You will need to be a qualified Health Visitor (SCPHN) with current NMC registration.
Person Specification

Experience

Essential

  • You will be forward thinking, proactive, and committed to improving the health outcomes of children, families and communities.
  • The role holder will be expected to have strong communication skills and be confident and competent in the use of digital platforms and reporting systems, enabling families to access self-help through both internal and external digital resources.

Qualifications

Essential

  • You will need to be a qualified Health Visitor (SCPHN) with current NMC registration.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)


Employer details

Employer name

Cornwall Council

Address

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Employer's website

https://www.cornwall.gov.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Sara Jones

sara.jones@cornwall.gov.uk

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0021-700003513

Job locations

New County Hall

Treyew Road

Truro

Cornwall

TR1 3AY


Supporting documents

Privacy notice

Cornwall Council's privacy notice (opens in a new tab)