Hampshire County Council

Residential Service Officer HCC623039

The closing date is 13 April 2026

Job summary

We're privileged to work with some amazing people here at West Street where we provide temporary accommodation for adults with learning disabilities and additional needs. As a Residential Services Officer you'll play a key role providing personalised support, so people can develop the essential life skills to achieve a fulfilling, independent and safe life outside of the service.

You'll love the warm and supportive atmosphere here at West Street and our established team enjoys a great sense of team spirit. You'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team

Main duties of the job

  • Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
  • Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and deliver personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
  • Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.

About us

Why join us?

  • Comprehensive induction programme with all necessary training.
  • Great satisfaction from supporting people to get the most out of their stay.
  • Commitment to personal development, including support for QCF training.
  • Preparation for future senior-level opportunities.

Details

Date posted

30 March 2026

Pay scheme

Other

Salary

£27,780 to £30,564 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0017-26-0058

Job locations

Elizabeth II Court

The Castle

Winchester

Hampshire

SO23 8UB


110 West Street

Havant

Hampshire

PO9 1LN


Job description

Job responsibilities

Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role.

Job description

Job responsibilities

Please refer to the link provided for the Candidate Pack, which contains further information and details regarding this role.

Person Specification

Knowledge, Skills and Experience

Essential

  • Please see link to Candidate Pack.

Desirable

  • Please see link to Candidate Pack.

Qualifications

Essential

  • Please see link to Candidate Pack.

Desirable

  • Please see link to Candidate Pack.
Person Specification

Knowledge, Skills and Experience

Essential

  • Please see link to Candidate Pack.

Desirable

  • Please see link to Candidate Pack.

Qualifications

Essential

  • Please see link to Candidate Pack.

Desirable

  • Please see link to Candidate Pack.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hampshire County Council

Address

Elizabeth II Court

The Castle

Winchester

Hampshire

SO23 8UB


Employer's website

https://www.hants.gov.uk/jobs (Opens in a new tab)


Employer details

Employer name

Hampshire County Council

Address

Elizabeth II Court

The Castle

Winchester

Hampshire

SO23 8UB


Employer's website

https://www.hants.gov.uk/jobs (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

30 March 2026

Pay scheme

Other

Salary

£27,780 to £30,564 a year

Contract

Permanent

Working pattern

Full-time

Reference number

F0017-26-0058

Job locations

Elizabeth II Court

The Castle

Winchester

Hampshire

SO23 8UB


110 West Street

Havant

Hampshire

PO9 1LN


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