Job summary
Were privileged to work with some amazing people here at Hindson House. We provide a respite service for adults with learning disabilities and additional needs. As a Residential Services Support Officer youll provide personalised support, so people can engage in a range of meaningful activities during their stay with us.We want our short stay breaks to feel like a holiday, so we offer fulfilling activities both out in the community and within our safe and comfortable environment.
Main duties of the job
- Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs.
- Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User.
- Communicate and Document: As shift leader, youll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page.
What were looking for:
- An understanding of the needs of the client group and have experience working with them to achieve independence.
- Able to demonstrate the core values of patience, empathy and compassion.
- A team player with strong collaborative skills.
- Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues.
- Sound IT skills and able to accurately record information.
About us
- Comprehensive induction programme with all necessary training.
- Great satisfaction from supporting people to get the most out of their stay.
- Commitment to personal development, including support for QCF training.
- Preparation for future senior-level opportunities.
As this is a 24/7 service, you'll be required to work a shift pattern to respond to the demands of the service. Your working pattern will include working every other weekend and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy.
Details
Date posted
06 November 2025
Pay scheme
Other
Salary
£27,780 to £30,564 a year actual salary £24,026 - £26,434 per annum
Contract
Permanent
Working pattern
Part-time
Reference number
F0017-25-0085
Job locations
Elizabeth II Court
The Castle
Winchester
Hampshire
SO23 8UB
Hindson House
Basingstoke
RG23 8EA
Employer details
Employer name
Hampshire County Council
Address
Elizabeth II Court
The Castle
Winchester
Hampshire
SO23 8UB
Employer's website
https://www.hants.gov.uk/jobs (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Care Careers
Supporting links (all open in new tabs)
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