Job summary
This is an exceptional opportunity to lead the creation of a team and the development of a service at Hockley House; a ground-breaking new Children's Home and the first of its kind in the county.
We're seeking a visionary professional to champion the establishment and management of Hockley House, an innovative Ofsted-regulated Children's Home.
Designed to cater to the intricate needs of a select group of up to three children aged between 12 and 17, Hockley House is a warm and welcoming home consisting of three self-contained living spaces with shared communal spaces. Whilst maintaining its traditional features, the home has undergone extensive refurbishment to achieve an exceptionally high and modern standard, with superb accommodation and facilities for children and staff.
Through a joint agency intervention model, incorporating expertise from Children's Services, education, and co-located Health Services, we aim to provide a nurturing environment centred on structured activities and therapeutic intervention. Our aim is to preserve family connections where possible and facilitate successful transitions to independence or family reunification.
Main duties of the job
As Registered Manager, you will receive support from a Deputy Manager who is a qualified clinician, alongside an extensive team of supervisors and care staff. Together, you will collaborate with external services to provide comprehensive care for each child who will reside at the home, ordinarily for a period of up to nine months. We seek an individual deeply passionate about making a positive impact on children's lives, eager to collaborate within a supportive team environment, and committed to driving innovation. You'll need to have extensive, relevant experience in residential care for vulnerable children and be able to assume a pivotal role in ensuring the service's adherence to rigorous quality standards. Your strategic insight and adept communication skills will drive the delivery and ongoing enhancement of our services. Leveraging a multidisciplinary approach and fostering collaborative partnerships, you should have the skill to cultivate a culture centred on the well-being and aspirations of each child, maximizing their potential for positive outcomes. Meeting the fitness requirements to register as the Manager (The Childrens Homes Regulations 2015, Regulation 28) you should also hold the Level 5 Diploma in Leadership and Management for Residential Childcare or an equivalent qualification. If you do not hold your Level 5 qualification, we will fully fund this, and it must be completed within three years.
About us
In return, Hampshire County Council can offer you an improved work-life balance through our excellentbenefits packageincluding:
- Learning and Development:Following a period of thorough and supportive induction, you will receive regular supervision and professional mentoring, have access to excellent training opportunities and will be supported to develop your professional skills and interests.
- Family friendly policies:We offer a full range of family-friendly policies. These include generous maternity, paternity and adoption entitlements.
- Health and wellbeing: We provide an array of services, networks and training to support your health and wellbeing as an employee of Hampshire County Council.
- Staff discounts:Youll have access to a range of discounts on goods and services. These include holidays, insurance, loans, health and fitness, broadband TV and phone, food and drink, and much more.
- Annual leave:We offer a generous annual leave entitlement. You will receive a minimum of 24 days per annum (pro rata) rising to a maximum of 30 days (pro rata) after 5 years' service, plus Bank Holidays.
- Travel support and discounts:Youre able to access a range of travel discounts such as 10% discount on MOTs, a range of cycling discounts with selected retailers and 0% interest loans.
- Local government pension:All Hampshire County Council employees are eligible to join the Local Government Pension Scheme.
Job description
Job responsibilities
- To lead and manage a specialist Registered Children's Home (Hockley House) providing multi-disciplinary support and care to a specific cohort of children and young people.
- To ensure delivery of the service is driven by organisational and departmental strategy, in partnership with other agencies.
- Effectively manage the resources, including HCC and health staff, involved in the development of strategies and delivery of services to users, ensuring efficient and effective deployment to agreed performance targets.
Budget/Finance and Physical Assets:
- To manage placements from HCC and Health partners and subsequent transition plans to maximise the efficient and effective use of the home/ service.
- Responsible for effective management of delegated budgets, including staffing, provisions, maintenance etc, to deliver a service which Complies with recognised best practice, represents value for money and remains within allocated cash limits.
- Responsible for effective management of imprest and amenities accounts.
- Authorises expenditure against budget cost codes.
- Ensures that County Councils financial procedures are complied with by self and staff delegated to carry out finance related tasks, including handling money on behalf of residents and service users.
- Complies with departmental budget monitoring requirements to ensure accurate tracking and forecasting of year-on-year expenditure.
- Responsible for the care and maintenance of the building, grounds, furniture, equipment, and other physical assets to ensure they are safe, and fit for purpose.
Staffing:
- To line manage two Deputy Managers (residential care and clinical leads) and residential and health staff (20 plus FTE) and any other posts as required to ensure the effective running of the home.
- To be the accountable and responsible manager for all work being undertaken on site, including that of health and education colleagues.
- To be responsible and accountable for all partnership working relating to the management and operation of the home.
- Responsible for keeping own and senior staffs awareness of employment law up to date, to ensure management practice is compliant.
- Recruit, train, develop and manage staff, in conjunction with health and education colleagues, to provide a competent and efficient workforce, paying particular attention to induction and culture.
- Ensure that all staff receive regular supervision and annual performance reviews and facilitate the provision of clinical supervision for health staff.
- Identify training & development needs for staff and secure development opportunities for them.
- Deal with performance and conduct issues promptly and according to County Council Policies and procedures.
- Lead and motivate HCC and Health staff to provide an appropriately caring and supporting environment for service users, having due regard for their dignity at all times.
- For the home to operate within a framework of practice that is trauma informed and utilises the latest in evidence-based research.
- Accountable for deployment of staff within the home and for ensuring that there is always the correct number and mix of staff on duty to comply with Ofsted requirements in the most cost-effective way.
- Carry out and regularly review risk assessments on staff, service users and activities and ensure that identified control measures are complied with.
- To continuously develop and implement a quality assurance framework that supports the effective management and continuous improvement of the home and achievement of expected outcomes.
Business Planning:
- To ensure the home adheres to the annual service planning cycle and that appropriate service plans are in place and drive the developments of the home.
- To ensure that the home is compliant with all of the national, regulatory and local standards and requirements as are in place at any given time.
- To assess referrals and plan placements and transitions in conjunction with health
- partners and Children's Services colleagues and teams including social workers and Placement Commissioning Team.
- Consult and liaise with Children's Services colleagues and teams including social workers and Placement Commissioning Team, health partners, staff, service users, carers, and other agencies and professionals as required to determine the service to be provided to individuals.
- In accordance with departmental plans, to determine the services to be provided within and by the home, and those to be accessed in the community to represent value for money and greatest benefit to service users identified needs.
- To maximise occupancy and the efficient use of resources.
- In conjunction with senior managers and partners, to apply for grants and other funding when available and applicable for the improvement and development of the home.
Care of Young People:
- To be responsible for the leadership of the home and ensuring that the culture and values of the home and staff are aspirational, child centred and drive continuous improvement and learning.
- To organise and sustain service integration, utilising high level leadership and communication skills and an understanding of multidisciplinary approaches and effective partnership working.
- To be responsible for the systems and processes required for the safe and effective management of the home, including quality assurance and staff supervision, training and development frameworks.
- To ensure that all assessment, care planning, risk assessment and behaviour management activities are undertaken in conjunction with internal health and education colleagues, parents & carers (where appropriate) and other agencies involved with the young people external to the home.
- To be responsible for ensuring the completion and quality assurance of all care plans, risk assessments and behaviour management plans for children and young people.
- To ensure that all children and young people have transition plans developed from the point of admission and ensure all interventions are focussed on achieving the objectives of the placement plan.
- To ensure that the children and young people are fully engaged and involved in the planning and development of the home and that their voice is clear and evident in all changes being made.
- To ensure that children and young people are safeguarded and protected from harm, including but not limited to: Exposure to abuse and exploitation, including from online sources, other young people and self-harm.
- Preventing the inappropriate use of behaviour management techniques including the use of physical interventions and restraint.
- Ensuring the safe administration of medication and therapeutic interventions
Effective use of Information Systems:
- To be responsible for the effective use of technology, information systems and equipment used for the management and operation of the home.
- To ensure that the use of information systems and recording practices is effective, integrated and efficient for the collection and reporting of management information and internal and external reporting requirements.
Corporate and statutory initiatives:
- Maintains an awareness of corporate and departmental equalities and health and safety policies and procedures and applies them in the day-to-day job requirements.
- Ensures staff are aware of corporate and departmental equalities and health and safety policies and procedures throughout training and advice to direct reports.
- Fulfils professional competencies where these are an essential requirement of the role.
Key Decision-Making Areas in the Role:
- Making and evidencing complex decisions unaided by policies and procedures.
- Assessing and managing significant risks, including reputational risks.
- Ensuring Business Continuity in the event of critical/ major incidents.
- Recruitment, Induction, training, and continuous development of a multi-disciplinary workforce.
- Effective deployment of resources, including residential and health staff, to ensure service delivery.
- Ensuring the safe and effective delivery of services including management of the building and resources.
- Promoting the service to stakeholders.
- Maximising occupancy / the utilisation of the service.
- Authorisation of expenditure within agreed limits.
- Initiating, implementing and evaluating strategic initiatives to enhance the quality and value of service provision.
- Dealing with disputes, complaints and grievances.
- Liaison and engagement with Ofsted and DFE (alongside senior managers).
Job description
Job responsibilities
- To lead and manage a specialist Registered Children's Home (Hockley House) providing multi-disciplinary support and care to a specific cohort of children and young people.
- To ensure delivery of the service is driven by organisational and departmental strategy, in partnership with other agencies.
- Effectively manage the resources, including HCC and health staff, involved in the development of strategies and delivery of services to users, ensuring efficient and effective deployment to agreed performance targets.
Budget/Finance and Physical Assets:
- To manage placements from HCC and Health partners and subsequent transition plans to maximise the efficient and effective use of the home/ service.
- Responsible for effective management of delegated budgets, including staffing, provisions, maintenance etc, to deliver a service which Complies with recognised best practice, represents value for money and remains within allocated cash limits.
- Responsible for effective management of imprest and amenities accounts.
- Authorises expenditure against budget cost codes.
- Ensures that County Councils financial procedures are complied with by self and staff delegated to carry out finance related tasks, including handling money on behalf of residents and service users.
- Complies with departmental budget monitoring requirements to ensure accurate tracking and forecasting of year-on-year expenditure.
- Responsible for the care and maintenance of the building, grounds, furniture, equipment, and other physical assets to ensure they are safe, and fit for purpose.
Staffing:
- To line manage two Deputy Managers (residential care and clinical leads) and residential and health staff (20 plus FTE) and any other posts as required to ensure the effective running of the home.
- To be the accountable and responsible manager for all work being undertaken on site, including that of health and education colleagues.
- To be responsible and accountable for all partnership working relating to the management and operation of the home.
- Responsible for keeping own and senior staffs awareness of employment law up to date, to ensure management practice is compliant.
- Recruit, train, develop and manage staff, in conjunction with health and education colleagues, to provide a competent and efficient workforce, paying particular attention to induction and culture.
- Ensure that all staff receive regular supervision and annual performance reviews and facilitate the provision of clinical supervision for health staff.
- Identify training & development needs for staff and secure development opportunities for them.
- Deal with performance and conduct issues promptly and according to County Council Policies and procedures.
- Lead and motivate HCC and Health staff to provide an appropriately caring and supporting environment for service users, having due regard for their dignity at all times.
- For the home to operate within a framework of practice that is trauma informed and utilises the latest in evidence-based research.
- Accountable for deployment of staff within the home and for ensuring that there is always the correct number and mix of staff on duty to comply with Ofsted requirements in the most cost-effective way.
- Carry out and regularly review risk assessments on staff, service users and activities and ensure that identified control measures are complied with.
- To continuously develop and implement a quality assurance framework that supports the effective management and continuous improvement of the home and achievement of expected outcomes.
Business Planning:
- To ensure the home adheres to the annual service planning cycle and that appropriate service plans are in place and drive the developments of the home.
- To ensure that the home is compliant with all of the national, regulatory and local standards and requirements as are in place at any given time.
- To assess referrals and plan placements and transitions in conjunction with health
- partners and Children's Services colleagues and teams including social workers and Placement Commissioning Team.
- Consult and liaise with Children's Services colleagues and teams including social workers and Placement Commissioning Team, health partners, staff, service users, carers, and other agencies and professionals as required to determine the service to be provided to individuals.
- In accordance with departmental plans, to determine the services to be provided within and by the home, and those to be accessed in the community to represent value for money and greatest benefit to service users identified needs.
- To maximise occupancy and the efficient use of resources.
- In conjunction with senior managers and partners, to apply for grants and other funding when available and applicable for the improvement and development of the home.
Care of Young People:
- To be responsible for the leadership of the home and ensuring that the culture and values of the home and staff are aspirational, child centred and drive continuous improvement and learning.
- To organise and sustain service integration, utilising high level leadership and communication skills and an understanding of multidisciplinary approaches and effective partnership working.
- To be responsible for the systems and processes required for the safe and effective management of the home, including quality assurance and staff supervision, training and development frameworks.
- To ensure that all assessment, care planning, risk assessment and behaviour management activities are undertaken in conjunction with internal health and education colleagues, parents & carers (where appropriate) and other agencies involved with the young people external to the home.
- To be responsible for ensuring the completion and quality assurance of all care plans, risk assessments and behaviour management plans for children and young people.
- To ensure that all children and young people have transition plans developed from the point of admission and ensure all interventions are focussed on achieving the objectives of the placement plan.
- To ensure that the children and young people are fully engaged and involved in the planning and development of the home and that their voice is clear and evident in all changes being made.
- To ensure that children and young people are safeguarded and protected from harm, including but not limited to: Exposure to abuse and exploitation, including from online sources, other young people and self-harm.
- Preventing the inappropriate use of behaviour management techniques including the use of physical interventions and restraint.
- Ensuring the safe administration of medication and therapeutic interventions
Effective use of Information Systems:
- To be responsible for the effective use of technology, information systems and equipment used for the management and operation of the home.
- To ensure that the use of information systems and recording practices is effective, integrated and efficient for the collection and reporting of management information and internal and external reporting requirements.
Corporate and statutory initiatives:
- Maintains an awareness of corporate and departmental equalities and health and safety policies and procedures and applies them in the day-to-day job requirements.
- Ensures staff are aware of corporate and departmental equalities and health and safety policies and procedures throughout training and advice to direct reports.
- Fulfils professional competencies where these are an essential requirement of the role.
Key Decision-Making Areas in the Role:
- Making and evidencing complex decisions unaided by policies and procedures.
- Assessing and managing significant risks, including reputational risks.
- Ensuring Business Continuity in the event of critical/ major incidents.
- Recruitment, Induction, training, and continuous development of a multi-disciplinary workforce.
- Effective deployment of resources, including residential and health staff, to ensure service delivery.
- Ensuring the safe and effective delivery of services including management of the building and resources.
- Promoting the service to stakeholders.
- Maximising occupancy / the utilisation of the service.
- Authorisation of expenditure within agreed limits.
- Initiating, implementing and evaluating strategic initiatives to enhance the quality and value of service provision.
- Dealing with disputes, complaints and grievances.
- Liaison and engagement with Ofsted and DFE (alongside senior managers).
Person Specification
Experience
Desirable
- Professional qualification in a related field (such as mental health, social work, management).
- Extensive experience tial care of vulnerable children.
- Experience of manging regulated services subject to inspection and external judgement.
- Experience of managing o r working in multi-disciplinary teams.
- Ability to build teams and to be a team player and a predisposition to avoid silo working.
- Skilled at undertaking risk assessments at both an individual and service level.
- Skilled at developing plans to successfully develop and enhance services.
- Skilled performance manager.
- Experience of managing a large budget.
- Ability to negotiate and work constructively with partners.
- Ability to manage conflict and where possible to identify widely acceptable solutions.
- Excellent presentation skills.
Qualifications
Desirable
- Level 5 Diploma in Leadership and Management or equivalent.
- Previously Registered as a Manager with Ofsted or the CQC.
- Experience of working with OFSTED or CQC.
Person Specification
Experience
Desirable
- Professional qualification in a related field (such as mental health, social work, management).
- Extensive experience tial care of vulnerable children.
- Experience of manging regulated services subject to inspection and external judgement.
- Experience of managing o r working in multi-disciplinary teams.
- Ability to build teams and to be a team player and a predisposition to avoid silo working.
- Skilled at undertaking risk assessments at both an individual and service level.
- Skilled at developing plans to successfully develop and enhance services.
- Skilled performance manager.
- Experience of managing a large budget.
- Ability to negotiate and work constructively with partners.
- Ability to manage conflict and where possible to identify widely acceptable solutions.
- Excellent presentation skills.
Qualifications
Desirable
- Level 5 Diploma in Leadership and Management or equivalent.
- Previously Registered as a Manager with Ofsted or the CQC.
- Experience of working with OFSTED or CQC.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
