Job summary
As part of a multi-disciplinary team, youll be based at Clarence Unit in Gosport, our short-stay Recovery and Assessment suite, for a minimum of three days a week so you can meet with individuals and their families. You may also be needed occasionally to support onsite at Queen Alexander Hospital in Portsmouth. As a qualified, registered Social Worker youll be confident completing assessments and developing plans for onward care, managing multiple cases at a time. Youll enjoy building strong relationships with colleagues and collaborating with a range of other professionals, using your expertise to achieve timely onward moves.
As no two cases are the same, youll enjoy a diverse caseload and have the opportunity to really stretch your social work skills. Dealing with a broad spectrum of complex issues, your sound understanding of our legal obligations will support your decision making.
Youll use a strengths-based approach to make confident decisions, even where there is uncertainty. With an understanding of how our services are structured, youll really enjoy using a proactive problem-solving approach to achieve successful outcomes.
We welcome applications from Newly Qualified Social Workers, as we can support you through your Assessed and Supported Year of Employment. However, candidates must have graduated and be registered with Social Work England before applying.
Main duties of the job
The Clarence Unit is a Short Term Service. People can stay at the Unit for
up to 28 days, where they work to improve their confidence, work on
mobility and re-establish their independence after a discharge from
hospital. The social work team work on an onward plan for when
someone is ready to leave the Unit. This involves assessing needs under
the Care Act 2014 and working through any issues affecting their next
move. Our aim is that people return to their own home wherever possible.
Some individuals may require ongoing residential or nursing care.
Your role
As a Social Worker, you'll be part of a supportive and friendly team
working with other social/health care professionals to support with
hospital discharges and moving people to short term care services and
onward care providers. You'll complete assessments, develop care plans,
and provide people leaving hospital with support and guidance to enable
them to maximise their wellbeing. Through your person-centred
approach, youll focus on the elements of care, support and treatment
that matter most to the person, their families and carers.
We offer the opportunity to progress to Senior Social Worker roles
through our Excellent Practice Validation programme.
About us
Our vision, is to help people to live long, healthy and happy lives, with the
maximum possible independence. Where support is needed, we work
together, focus on personal strengths and what is possible, identifying the
best solutions that enable members of the community to live the best life
they can with the help they have around them. Every member of our
team, whether in a frontline or support role, is personally and
professionally accountable for delivering the Vision for Adults' Health and
Care in Hampshire.
Our values are:
Working as one organisation
We collaborate for the good of our service users, support each other to
recover quickly from setbacks and take responsibility for our personal and
organisational wellbeing. We work together to ensure we are a healthy
and resilient organisation.
Integrity and respect
We value and encourage every individual for their unique strengths and
demonstrate our confidence in each other through our language and
behaviour. We are fair, honest and reliable in everything we say and do.
Professionalism
We work hard to deliver the best services that we can, and we hold
ourselves accountable for our performance. We have pride in what we
deliver and enable.
Making a difference
Our work puts people at the forefront of what we do and helps
communities across the County to thrive. We care.
Continuous improvement
We are ambitious. We challenge ourselves to innovate, be creative and
work to create a sustainable, future proof Hampshire.
Job description
Job responsibilities
In this role you will be responsible for:
Supervision and Practice Leadership
- Providing supervision for Case Workers and Senior Case workers and practice advice on complex cases.
- Making professional decisions on cases and recommendations to team manager about risk.
- Triaging safeguarding referrals from emergency services and making decisions.
Support and advice
- Responding to customer queries via webchat.
- Triaging phone or online referrals, in line with strengths-based practice.
- Following up enquiries to confirm queries have been resolved.
- Being available to the customer at specified times, unless agreed otherwise.
- Identifying risk and escalating safeguarding concerns as necessary.
- Preparing clear and concise reports for customer's files that can be clearly understood by colleagues.
- Recording feedback (positive and negative), in line with the appropriate policy.
Relationship management
- Maintaining excellent working relationships with colleagues at all levels.
- Building positive and professional relationships with stakeholders including service users, relatives and providers.
Assessments
- Conducting carers assessments.
- Conducting wellbeing assessments to identify client's level of needs and support available.
- Conducting mental capacity assessments (where appropriate for the client group).
Continuing Personal and Service Improvement
- Pro-actively seeking to maintain up-to-date knowledge and skills to the expected standard, including changes to policies and legislation.
- Attending all training.
- Taking part in the quality assurance process, taking ownership for improving skills/knowledge from the feedback.
- Developing and maintaining specialist knowledge in relation to needs and resources in order to support the client group.
- Providing and receiving feedback for development.
- Maintaining professional registration.
Safeguarding
- All employees will be required to adhere to internal safeguarding policies, procedures and guidance, taking action and raising concerns as appropriate. Where a professional code of conduct applies to the role, this must also be adhered to
Job description
Job responsibilities
In this role you will be responsible for:
Supervision and Practice Leadership
- Providing supervision for Case Workers and Senior Case workers and practice advice on complex cases.
- Making professional decisions on cases and recommendations to team manager about risk.
- Triaging safeguarding referrals from emergency services and making decisions.
Support and advice
- Responding to customer queries via webchat.
- Triaging phone or online referrals, in line with strengths-based practice.
- Following up enquiries to confirm queries have been resolved.
- Being available to the customer at specified times, unless agreed otherwise.
- Identifying risk and escalating safeguarding concerns as necessary.
- Preparing clear and concise reports for customer's files that can be clearly understood by colleagues.
- Recording feedback (positive and negative), in line with the appropriate policy.
Relationship management
- Maintaining excellent working relationships with colleagues at all levels.
- Building positive and professional relationships with stakeholders including service users, relatives and providers.
Assessments
- Conducting carers assessments.
- Conducting wellbeing assessments to identify client's level of needs and support available.
- Conducting mental capacity assessments (where appropriate for the client group).
Continuing Personal and Service Improvement
- Pro-actively seeking to maintain up-to-date knowledge and skills to the expected standard, including changes to policies and legislation.
- Attending all training.
- Taking part in the quality assurance process, taking ownership for improving skills/knowledge from the feedback.
- Developing and maintaining specialist knowledge in relation to needs and resources in order to support the client group.
- Providing and receiving feedback for development.
- Maintaining professional registration.
Safeguarding
- All employees will be required to adhere to internal safeguarding policies, procedures and guidance, taking action and raising concerns as appropriate. Where a professional code of conduct applies to the role, this must also be adhered to
Person Specification
Qualifications
Essential
- Qualified Social Worker and registered with Social Work England
- (SWE).
Experience
Essential
- A sound understanding of how to apply a strengths-based approach to
- practice.
- Understanding of equality and diversity issues in social work practice
- and the principles of safety, dignity and empowerment.
- Understanding of the philosophies, professional social work issues and
- legal frameworks that underpin specific client groups and social
- services statutory duty and its role in the wider community.
- Understanding of data protection/confidentiality and need for accurate
- and timely recording.
- Understanding of Best Value principles and need for resource
- constraints.
- Skills
- Able to effectively assess risks and needs.
- Able to effectively analyse and interpret information.
- Able to recognise problems and use a person-centred approach to
- identify solutions that meet an individuals needs, whilst remaining safe
- and effective.
- Able to calculate costs of services and care plans and record financial
- information.
- Excellent organisational skills and able to prioritise work and manage
- own time effectively to balance conflicting demands.
- Excellent verbal communication skills. Able to communicate clearly
- with different audiences including service users, relatives and
- providers, adapting style to meet the needs of the individual.
- Excellent written communication skills. Capable of constructing and
- delivering clear information for different audiences.
- Good range of IT skills (e.g. Outlook, Word, recording technology). Able
- and willing to develop the skills required for using new systems and
- technology.
- Excellent negotiation skills for dealing with providers, other
- professionals, family and carers.
- Excellent relationship management skills for collaborating with service
- users, providers, other professionals, family and carers.
- Strong team working skills for sharing learning and providing support
- and advice to colleagues.
- Behaviours
- Is committed to demonstrating the organisation's values and
- behaviours in your work.
- Works well independently and collaboratively and supports others to do
- the same.
- Demonstrates honesty and integrity in order to build and maintain
- trust.
- Views challenges as opportunities and adapts positively to changing
- situations and demands.
Person Specification
Qualifications
Essential
- Qualified Social Worker and registered with Social Work England
- (SWE).
Experience
Essential
- A sound understanding of how to apply a strengths-based approach to
- practice.
- Understanding of equality and diversity issues in social work practice
- and the principles of safety, dignity and empowerment.
- Understanding of the philosophies, professional social work issues and
- legal frameworks that underpin specific client groups and social
- services statutory duty and its role in the wider community.
- Understanding of data protection/confidentiality and need for accurate
- and timely recording.
- Understanding of Best Value principles and need for resource
- constraints.
- Skills
- Able to effectively assess risks and needs.
- Able to effectively analyse and interpret information.
- Able to recognise problems and use a person-centred approach to
- identify solutions that meet an individuals needs, whilst remaining safe
- and effective.
- Able to calculate costs of services and care plans and record financial
- information.
- Excellent organisational skills and able to prioritise work and manage
- own time effectively to balance conflicting demands.
- Excellent verbal communication skills. Able to communicate clearly
- with different audiences including service users, relatives and
- providers, adapting style to meet the needs of the individual.
- Excellent written communication skills. Capable of constructing and
- delivering clear information for different audiences.
- Good range of IT skills (e.g. Outlook, Word, recording technology). Able
- and willing to develop the skills required for using new systems and
- technology.
- Excellent negotiation skills for dealing with providers, other
- professionals, family and carers.
- Excellent relationship management skills for collaborating with service
- users, providers, other professionals, family and carers.
- Strong team working skills for sharing learning and providing support
- and advice to colleagues.
- Behaviours
- Is committed to demonstrating the organisation's values and
- behaviours in your work.
- Works well independently and collaboratively and supports others to do
- the same.
- Demonstrates honesty and integrity in order to build and maintain
- trust.
- Views challenges as opportunities and adapts positively to changing
- situations and demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
