Job summary
Were a high-performing County Council with a vision to help people live long, healthy and happy lives, with the maximum possible independence.
Within our Older Adults Community Teams, were investing in creating the right conditions to ensure our Case Workers can work flexibly and are given the capacity to provide the excellent level of support and attention needed, to make a real difference to the lives of the people in our community. We believe our staff deserve to feel fulfilled professionally and enjoy a good balance between work and home life.
Strengths-based practice focuses on peoples resourcefulness, strengths and abilities to enable them to develop the best strategies to face lifes challenges and live independently and safely in the community. Supported by more experienced colleagues and qualified social/health care professionals, youll adopt this approach to assess an individuals needs and provide them with support and guidance to maximise their wellbeing. Using your effective relationship management and negotiation skills, youll collaborate with service users, their families, providers and other health care professionals.
Joining us as a Case Worker can lead to a fantastic career in Adults Health and Care. Our experienced Case Workers can be considered for our social work apprenticeship scheme, which is currently run by the University of Winchester leading to a career as a Qualified Social Worker.
Main duties of the job
We understand the demands and emotional challenges of the job and provide our teams with a safe and supportive working environment, offering regular supervision, mentoring and Continuous Professional Development opportunities, alongside a competitive Benefits Package.
Your role
As a Case Worker you will be part of a supportive and friendly team
working with other social/health care professionals to assess people
in the community and provide them with support and guidance to
enable them to maximise their wellbeing. Through your person-
centred approach, youll focus on the elements of care, support and
treatment that matter most to the person, their families and carers.
Using strengths-based practice, you'll focus on what a person can do,
whilst finding innovative, alternative community resources to meet
their needs. A strengths-based approach works with peoples
strengths, resourcefulness and ability to develop the best strategies
for them to face lifes challenges.
About us
Were a high-performing County Council with a focus on providing quality services and support to the people of Hampshire. Were very proud that our teams are so committed to delivering the high standards that our strong reputation is built on.
We're pioneering some changes to social care practice in Hampshire; radically changing the way we work and creating the right conditions to ensure our teams can work flexibly and are given the capacity to provide the level of support and attention that is required for them to make a real difference to the lives of the people we serve.
There are many reasons why we are a great choice for your next career move.
- Living and working in Hampshire
- Our benefits package
- An inclusive employer
- Military friendly employer
Job description
Job responsibilities
- Support individuals to maintain their independence
- Provide support in the assessment of an individuals risk and identifying options that will mitigate risk
- Complete assessments and reviews in a way that promote a persons well-being and maximises their independence
- Recognise when a case and/or situation develops an increased level of risk and know how to respond and when to seek advice and support
- Respond to concerns and complaints and follow the correct escalation routes
- Know how to identify and respond to potential safeguarding situations and understand how to report them
- Enable individuals to find the information they need, for themselves
- Manage your workload effectively and prioritise appropriately
- Provide information and advice, drawing on different sources, in accessible formats, that meet individual needs
- Provide information and advice to local community networks, to support local empowerment, well-being and maximise independence
- Adhere to protocols when sharing information with multi-disciplinary teams
- Build and maintain positive working relationships with multi- disciplinary colleagues
- Take responsibility to prepare and participate in supervision i.e regular 1:1 meetings with a senior member of the team to discuss how your role has contributed to the teams priorities
- Support colleagues in achieving the operational priorities for the team
Job description
Job responsibilities
- Support individuals to maintain their independence
- Provide support in the assessment of an individuals risk and identifying options that will mitigate risk
- Complete assessments and reviews in a way that promote a persons well-being and maximises their independence
- Recognise when a case and/or situation develops an increased level of risk and know how to respond and when to seek advice and support
- Respond to concerns and complaints and follow the correct escalation routes
- Know how to identify and respond to potential safeguarding situations and understand how to report them
- Enable individuals to find the information they need, for themselves
- Manage your workload effectively and prioritise appropriately
- Provide information and advice, drawing on different sources, in accessible formats, that meet individual needs
- Provide information and advice to local community networks, to support local empowerment, well-being and maximise independence
- Adhere to protocols when sharing information with multi-disciplinary teams
- Build and maintain positive working relationships with multi- disciplinary colleagues
- Take responsibility to prepare and participate in supervision i.e regular 1:1 meetings with a senior member of the team to discuss how your role has contributed to the teams priorities
- Support colleagues in achieving the operational priorities for the team
Person Specification
Qualifications
Essential
- You will have the following experience, skills and behaviours:
- Knowledge
- An understanding of working with people in difficult circumstances
- Experience (desirable)
- Experience of providing support to people in a social care setting
- Skills
- Able to analyse and interpret information
- Able to recognise problems and identify creative solutions
- Able to calculate costs of services and care plans and record
- financial information
- Effective organisational skills, with the ability to manage time
- effectively and prioritise own work
- Effective written and verbal communication skills for collating and
- recording information and writing reports. Able to tailor
- communication to the needs of the individual and adapt to different
- audiences
- Sound IT skills (e.g. Outlook, Word). Able and willing to develop the
- skills required for using new systems and technology
- Effective negotiation skills for dealing with providers, other
- professionals, family and carers
- Effective relationship management skills for collaborating with
- service users, providers, other professionals, family and carers
- Good team working skills
- Behaviours
- Works well independently and collaboratively
- Demonstrates honesty and integrity in order to build and maintain
- trust
- Views challenges as opportunities and adapts positively to changing
- situations and demands
- Role-models positive behaviours to the team and is committed to
- delivering the AH&C vision and values
Desirable
Person Specification
Qualifications
Essential
- You will have the following experience, skills and behaviours:
- Knowledge
- An understanding of working with people in difficult circumstances
- Experience (desirable)
- Experience of providing support to people in a social care setting
- Skills
- Able to analyse and interpret information
- Able to recognise problems and identify creative solutions
- Able to calculate costs of services and care plans and record
- financial information
- Effective organisational skills, with the ability to manage time
- effectively and prioritise own work
- Effective written and verbal communication skills for collating and
- recording information and writing reports. Able to tailor
- communication to the needs of the individual and adapt to different
- audiences
- Sound IT skills (e.g. Outlook, Word). Able and willing to develop the
- skills required for using new systems and technology
- Effective negotiation skills for dealing with providers, other
- professionals, family and carers
- Effective relationship management skills for collaborating with
- service users, providers, other professionals, family and carers
- Good team working skills
- Behaviours
- Works well independently and collaboratively
- Demonstrates honesty and integrity in order to build and maintain
- trust
- Views challenges as opportunities and adapts positively to changing
- situations and demands
- Role-models positive behaviours to the team and is committed to
- delivering the AH&C vision and values
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
