Job summary
Exciting Opportunity for Community Response Assistant Level 2 (CRA 2)
Due to progression with our team we have an exciting opportunity to join the Hampshire County Council Reablement North Team based in Basingstoke. The team provides Reablement in the community to frail and vulnerable Adults across Hampshire. The team includes the Community Response Team, Occupational Therapists and Sensory Officers.
The Reablement team will be working in partnership with our Health colleagues to help reduce the need for the service user to be admitted to hospital. You will provide Reablement by offering encouragement and guidance to maximize the independence and potential, by helping service users to remain living in their own home. This will include intimate personal care, continence care, Moving and Handling to continuously work towards the service users independence.
Main duties of the job
We have a vacancy for a Community Response Assistant level 2, your responsibilities will be to ensure that initial visits with service users which include risk assessments, goal setting and updating the service users reablement plans are completed for all our CRA1s to follow. There is an element of personal care to be provided within this role, you will also coach and mentor CRA 1s to ensure staff meet levels of expected competence. CRA 2s also supports Team Leaders, Occupational Therapists and Sensory Officers within their daily responsibilities.
In return, you will receive professional ongoing training, comprehensive induction and the full support of Managers, Team Leaders, Occupational Therapists and Sensory Loss Officers who will provide coaching and mentoring.
You will be expected to work on a rolling roster, which includes AMs, PMs and weekend shifts. Service hours are between 07:00-22:00, 365 days of the year.
You will need to travel across the area, and you will be paid travel from your office base.
In return we can offer you a fantastic development opportunity within a friendly and supportive team, who take pride in delivering a high level of service. In addition, Hampshire County Council offers a comprehensive suite of management training. This is offered alongside agenerous benefits package.
Full COVID-19 vaccination status is no longer required as a condition of employment, but being fully vaccinated is strongly encouraged.
About us
We recruit for attitudes and values in Adults Health and Care. We invite you to evidence how you demonstrate the 4 core values we hold in your application.
The 4 core values are:
- Person Centred:Has a person centred and strengths-based approach that empowers service users and carers to live independent lives.
- Resilience:Successfully manages change and develops and maintains their wellbeing and resilience.
- Accountable:Takes responsibility for work, actions and development; and acknowledges individual and shared accountability.
- Works Together:Builds supportive internal and external working relationships through positive communication and constructive feedback.
Job description
Job responsibilities
- To encourage service users to regaining as much independence as possible with daily
living and social living tasks identified by the service user, Team Leaders and Health
professionals.
- To encourage and assist service users, where they are able, to graduate from
dependence to independence in activities such as personal care, skin integrity,
mobility, nutrition, supporting management of medication and communicating with
other health and social professionals.
- To provide reassurance and encouragement to service users to enable them to
manage their anxiety and regain confidence in daily living skills.
- To use appropriate techniques when working with service users who have
communication difficulties
- To be responsible for progressing service user outcome plans within guidelines set by
the Team Leader/registered professional.
- To be responsible for accurate, clear and concise documentation and verbal
communication when inputting/contributing to service users records
Corporate and statutory initiatives equalities/health & safety/e-government/
sustainability.
- Maintains an awareness of corporate and departmental equalities, Health and Safety
policies and procedures and applies them to the day to day job requirements.
- To maintain service user confidentiality and observe the requirements of the Data
Protection Act.
Job description
Job responsibilities
- To encourage service users to regaining as much independence as possible with daily
living and social living tasks identified by the service user, Team Leaders and Health
professionals.
- To encourage and assist service users, where they are able, to graduate from
dependence to independence in activities such as personal care, skin integrity,
mobility, nutrition, supporting management of medication and communicating with
other health and social professionals.
- To provide reassurance and encouragement to service users to enable them to
manage their anxiety and regain confidence in daily living skills.
- To use appropriate techniques when working with service users who have
communication difficulties
- To be responsible for progressing service user outcome plans within guidelines set by
the Team Leader/registered professional.
- To be responsible for accurate, clear and concise documentation and verbal
communication when inputting/contributing to service users records
Corporate and statutory initiatives equalities/health & safety/e-government/
sustainability.
- Maintains an awareness of corporate and departmental equalities, Health and Safety
policies and procedures and applies them to the day to day job requirements.
- To maintain service user confidentiality and observe the requirements of the Data
Protection Act.
Person Specification
Qualifications
Desirable
- NVQ 2 in Care / Level 3 Diploma in Care.
Experience
Essential
- Effective communication skills both verbal and written.
- Evidence of sound literacy and numerical skills.
- The ability to work on own initiative and unsupervised.
- Demonstrate good observation, listening and feedback skills with the ability to seek advice from other appropriate professionals.
- Demonstrate the ability to work in partnership with other colleagues and organisations.
- Able to demonstrate an understanding of social care values, choice, privacy and dignity.
- Team player.
- Personal integrity, common sense approach and non-judgemental attitude.
- Demonstrates ability to prioritise delegated workload and effective time management skills.
- Understanding of the needs of service users, particularly in relation to reablement programmes.
- Support for relative carers.
- Ability to fulfil the travel requirements of the post and the County Roster.
Person Specification
Qualifications
Desirable
- NVQ 2 in Care / Level 3 Diploma in Care.
Experience
Essential
- Effective communication skills both verbal and written.
- Evidence of sound literacy and numerical skills.
- The ability to work on own initiative and unsupervised.
- Demonstrate good observation, listening and feedback skills with the ability to seek advice from other appropriate professionals.
- Demonstrate the ability to work in partnership with other colleagues and organisations.
- Able to demonstrate an understanding of social care values, choice, privacy and dignity.
- Team player.
- Personal integrity, common sense approach and non-judgemental attitude.
- Demonstrates ability to prioritise delegated workload and effective time management skills.
- Understanding of the needs of service users, particularly in relation to reablement programmes.
- Support for relative carers.
- Ability to fulfil the travel requirements of the post and the County Roster.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
