Reception Administrator - Tieve Tara Medical Practice

Job summary

Exciting opportunity to work in a busy GP practice as part of the established admin team providing day to day reception and admin support for the GPs, Nurses, Pharmacists and other primary care staff to ensure smooth running of the practice and facilitate patients access to appointments and primary care services. We can accommodate part time, full time or job share. If you have excellent communication skills and enjoy contact with people this is the job for you, working with the rest of the team to help make a difference.

Main duties of the job

The role includes providing a patient facing service from reception for all patients whether over the phone or when the patient attends for appointments at the practice. Main duties include maintaining and monitoring the practice appointments system, processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional, processing and distributing incoming (and outgoing) mail, taking messages and passing on information, filing and retrieving paperwork, processing repeat prescriptions and dealing with prescription queries in accordance with practice guidelines, initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers, and providing assistance to practice staff.

About us

BE THE DIFFERENCE IN HEALTHCARE

Join our team

We're looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!

• Access to NHS Pension
• Annual leave on your birthday
• Welcome payment for some posts
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.

We are building on our ambition to deliver the best in health and wellbeing on a values-driven ethos and to maintain the highest standards of patient care and service. We are an expanding organisation, but we aim to grow without compromising on quality and social value.

Our Mission

Holistic interventions delivered with compassion for the stigmatised and marginalised in our communities

Our Vision

Quality healthcare that makes a difference to people's lives, regardless of circumstances.