Healthcare Team Support Worker DART - HMP Holme House

Job description

Job responsibilities

Working under the delegated authority of a Registered Nurse, the post holder will compliment and form akey part of the multi-disciplinary healthcare services, providing high standards of individualised, nonjudgemental care for patients and supporting the operational requirements of delivering Prison Healthcareacross Primary care, Mental Health and Substance misuse services to support the delivery of holistic carepackages within our integrated services.The post holder will undertake delegated duties covering the patient journey from reception of prisonersinto prison through to their discharge through the gate. This includes reception screening, providing agreedcare packages, undertaking appropriate physical health observations, appropriate clinical duties,undertaking clinics such as Phlebotomy clinics, ECG Clinics and NHS health checks, sexual health and healthpromotion to improve mental, physical and social needs. The post holder will also be expected to work aspart of the emergency response team as required.The post holder will have the skills to support patients showing low level mental ill health and withdrawalfrom illicit substances by providing support in accordance with agreed care plans.The post holder will be expected to operate in line with our shared commitment to our values, WorkingTogether, Integrity, Respect and Recognition, Compassion, and Innovation.

1. Communication and Relationships Maintaining contemporaneous patient records and care plans on the electronic patient record inline with NHS Information governance standards. Work across professional boundaries to develop therapeutic, purposeful and meaningful activity. To work cooperatively and collaboratively with other members of the team by developing effectiveworking relationships to provide a therapeutic working environment conducive to rehabilitationand recovery. Provide information as appropriate to support the prison operator in fulfilling the wider offendermanagement processes such as drug testing schemes. Participate in local assurance audits to provide accurate information on performance. Support patients to address issues that affect their own health, behaviour, and social welfare. Support patients and exercise positive relationships within professional boundaries as part of apurposeful and caring regime. Adhere to Spectrums information sharing policies when dealing with requests for potentially sensitive information . To actively participate in individual and/or group clinical supervision.2. Analytical Data and Information To undertake reception screening in accordance with agreed SystmOne template to identify anyclinical risks to the prisoner and signpost accordingly. To assess fitness to travel and complete documentation for transfer and escorts outside of the establishment. To improve the standards of patient care by adhering to care plans and support evaluation of carefor patients. Demonstrate knowledge, skills and understanding of minor health and substance misuse issues tosupport patients health and wellbeing. Works under the direction of senior staff during the core day whilst carrying out duties Ability to closely observe and monitor patients at risk of self-harm and ensure appropriate escalation to Mental health services. The ability to assess, observe and respond to prisoners at risk of suicide and/or self-harm usingraising concerns at first sign of distress. To support the clinical intervention with Substance / Alcohol detox units which includes completingclinical assessment tools. Work within a demanding and high emotion environment with challenging patients which requirescompassion and empathy. Participate in assurance audit, Health and Justice performance indicators and NHS datacollection activity.3. Planning and Organisational Work To attend and participate in staff meetings, shift handovers and clinical inpatient meetings as required. To help service users to access resources and to provide information on health education /promotion. To escalate any patient, staff or environmental concerns and report any incidents in a timely manner to line manager and via Spectrum electronic reporting systems. Support the safety and security procedure within the prison to ensure that patient and staff safetyis paramount. Participate in clinical governance and quality improvement projects as outlined with your manager. To participate in the investigation and take corrective actions relating to untoward incidents, accidents, and complaints in accordance with policies and Procedures. Undertake delegated tasks to contribute to the safe and smooth running of the unit.4. Patient/Client Care The post holder will support, implement, and provide high standards of care to patients under thesupervision of a qualified nurse/practitioner. Undertake clinical observations of patients e.g., blood pressure tests. Develop appropriate and professional relationships with service users, which will promote effectivecommunications and recovery. Ensure consent is obtained at every intervention. Promote patient engagement and personal responsibility to manage their health providing the necessary support to do so. To support the development of appropriate care plans and contribute to the review and evaluation. To carry response radio and respond to emergencies with qualified nurse undertaking relevant interventions as directed. Deliver 1:1 intervention as agreed within care package. Support patients presenting to the service in crisis ensuring appropriate onward referrals and flagimmediate risks. To have a good understanding of System1 and complete electronic documentation using theagreed read codes where appropriate. To record, use and store information in accordance with Caldicott and GDPR.5. Financial Resources To be responsible for equipment used in carrying out clinical duties, and to adhere to departmentalpolicy, including competence to use equipment. To reduce waste and ensure efficient use of resources both material and physical. Support Spectrums SAVE cost improvement programme, working efficiently and effectively, identifying, and realising potential cost savings.6. People Management and Development Strictly adhere to Spectrum Community Health CIC policies and procedures. To participate in regular clinical and managerial supervision meetings as determined by your linemanager and within the Supervision Policy. The ability to resolve conflict in a solution focused manner. To participate in the Spectrums Appraisal Process and complete a Personal Development Plan on ayearly basis. To participate in all mandatory training and ensure skills and competencies are kept up to date andthat a portfolio of training is maintained and signed off by supervisor. To exercise good time management, punctuality and maintain consistent and reliable attendance. To show flexibility by working a rotational shift pattern including, days, nights, weekendsand public holidays according to the needs of the service.The post holder will be expected to operate in line with our shared commitment to our values;Working Together, Integrity, Respect and Recognition, Compassion and Innovation. These valuesand behaviours are extremely important to us and we expect everyone who works with us in anycapacity, including employees, bank staff, contractors, agency staff, people who hold honorarycontracts, students and volunteers to demonstrate behaviours consistent with Spectrums valuesand behaviours.GENERAL ConfidentialityMaintain high levels of confidentiality at all times, ensuring that information is notcommunicated except in the course of recognised duty and in accordance with Spectrumspolicy. Equality and DiversitySupport the equality, diversity and rights of patients, clients and colleagues by working in a waythat recognises the importance of peoples rights and respects and promotes their privacy, dignity,needs and beliefs. SafeguardingThe post holder will be expected to undertake safeguarding training (Children and Adults)appropriate to their role and adhere to policies and procedures relevant to the area they work in. Infection PreventionDuty and responsibility to comply with Spectrums Infection, Prevention & Control StandardsPrecaution Policy, ensuring compliance with any specific role and responsiblities outlined withinthis policy. Health and SafetyPromote and maintain the health, safety and security of self and others as defined in the Health& Safety Policy. Mandatory TrainingTo complete and update all Mandatory Training requirements.The above indicates the main duties of the post which may be reviewed in the light of experienceand development within the service. Any review will be undertaken in conjunction with the postholder.

Person Specification

Interview

Essential

• Education and Training NVQ level 3 in Health and Social care or equivalent clinical experience. OR NHS Care Certificate or relevant clinical experience. OR Student studying final year of the Registered Nursing Degree. Application form Interview Portfolio Certificates Knowledge and Experience Demonstration of experience of working with people with complex health needs, in a health or social care setting. Knowledge of nursing standards gained through qualification or equivalent experience. Experience of nursing practice and clinical procedures. Understanding and application of confidentiality. Knowledge or experience of working within a prison or secured environment setting. Experience of work in a multi-disciplinary team setting. Experience in responding to emergency situations. Experience in using SystmOne. Application form Interview Portfolio

Desirable

• Skills and Abilities Well-developed verbal and written communication skills. The ability to work effectively as part of a team, maintaining effective working relationships and mitigating conflict. The ability to complete tasks under delegated responsibility and ability to escalate concerns to senior clinical staff as appropriate. Promote and support patients to manage own mental and physical needs. Able to maintain contemporaneous clinical records following clinical activities. Good patient assessment skills - knowledge of signs and symptoms of a range of mental. and physical disorders and its effects on individuals. Extended scope of practice e.g., Phlebotomy, ECG etc. Experience in simple wound care management. Application form Interview Reference

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Spectrum Community Health CIC

Address

Holme House

Stockton On Tees

TS18 2QU

Employer's website

https://spectrum-cic.org.uk/ (Opens in a new tab)