Job summary
We are seeking an enthusiastic and reliable Clinical Coder to join our administrative team. This is a critical role supporting the clinicians by ensuring that all patients documentation is accurately summarised and appropriately coded within the patient's electronic health record.
The ideal candidate will be methodical, detail-oriented, and able to work independently as well as part of a multidisciplinary team. Previous coding or summarising experience in a healthcare setting is preferred
Main duties of the job
- Scan and upload patient documents and hospital correspondence into the clinical system (EMIS)
- Review incoming clinical documents, correspondence, and reports for relevant patient information
- Accurately code clinical information using Read (SNOMED) codes in line with agreed practice protocols
- Identify and act on any clinical information requiring attention or follow-up by a GP or any other relevant clinician.
- Manage coding queries from clinicians and the wider administrative team
- Provide general administrative support and undertake ad hoc tasks as require
- Filing and retrieving paperwork
- Supporting the secretary role including letters, referrals to secondary care and 2 week waits.
- The post holder will be expected to operate in line with our shared commitment to our values, Working Together, Integrity, Respect and Recognition, Compassion and Innovation.
About us
BE THE DIFFERENCE IN HEALTHCARE
Join our team
We're looking for passionate individuals to join our diverse and innovative team.
Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge we've got a role for you!
- Access to NHS Pension
- Annual leave on your Birthday
- Welcome payment for some posts
- Refer a friend scheme
- Training and Development opportunities
- Flexible Working
- Access to Employee Assistance and Health and Wellbeing programmes
- Up to 33 days annual leave
We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.
We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company our focus is centred on people - our patients, service users, staff and partners.
Job description
Job responsibilities
1. Communication and Relationships
The post-holder should recognise the importance of effective communication within
the team and will:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers and communicate sensitive and difficult information appropriately
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the Practice, with appropriate regard to confidentiality.
- Work as an active member of the team fostering good inter-departmental relationships and helping to achieve high morale for patients and staff
2. Analytical Data and Information
The post holder should
- Respond effectively to situations which require a decision regarding appointment booking, locum requirements and patient queries
- Manage patient queries and informal complaints when required
- Determining when to seek advice from senior clinical or management staff
3. Planning and Organisational WorkThe post holder will
- Plan, organise and carry out allocated tasks/ activities.
- Organise own time.
- To attend relevant meetings and participate in discussions concerning the running ofthe service and management of patient
4. Patient/Client CareThe post holder will
- Provide patients with information regarding their attendance in appropriate format.
- Signpost patients to alternative support available search as Wakefield GP care,UTC
- Provide reception support for patient appointments and inquiries
- Following the Subject Access Request procedure
Job description
Job responsibilities
1. Communication and Relationships
The post-holder should recognise the importance of effective communication within
the team and will:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers and communicate sensitive and difficult information appropriately
- Recognise peoples needs for alternative methods of communication and respond accordingly.
- Maintain effective liaison with other agencies and staff concerned with patient care and with all other disciplines within the Practice, with appropriate regard to confidentiality.
- Work as an active member of the team fostering good inter-departmental relationships and helping to achieve high morale for patients and staff
2. Analytical Data and Information
The post holder should
- Respond effectively to situations which require a decision regarding appointment booking, locum requirements and patient queries
- Manage patient queries and informal complaints when required
- Determining when to seek advice from senior clinical or management staff
3. Planning and Organisational WorkThe post holder will
- Plan, organise and carry out allocated tasks/ activities.
- Organise own time.
- To attend relevant meetings and participate in discussions concerning the running ofthe service and management of patient
4. Patient/Client CareThe post holder will
- Provide patients with information regarding their attendance in appropriate format.
- Signpost patients to alternative support available search as Wakefield GP care,UTC
- Provide reception support for patient appointments and inquiries
- Following the Subject Access Request procedure
Person Specification
Education and Training
Essential
- Good standard of education including GCSE pass grade in standard Maths and English Language.
Desirable
- Nursing/medical qualification
Knowledge and Experience
Essential
- Proven ability to adapt to change we are constantly improving and evolving our ways of working and new technologies. You need a proven background of adapting to change
- Proven track record of accurately processing and inputting large volumes of data whilst working to deadlines
- Proven track record of accurately following a process or protocol provided to you whilst inputting information, be analytical and enjoy working with large volumes of detailed information
Desirable
- Knowledge of medical terminology is advantageous
- A background in notes summarising (clinical or non-clinical)
- Previous experience of SystmOne clinical system
Skills and Abilities
Essential
- Ability to problem solve and deal with non-routine issues
- Prioritisation skills
- Excellent organisation
- Excellent communication skills both written and verbal
- Methodical and able to prioritise workload
- Experience of working in General Practice or the NHS.
- Experience of using a clinical system
- Excellent IT skills including Microsoft MS Word, Excel and Outlook
Other Requirements
Essential
- Ability to work on own initiative or part of a team Self-motivated Willingness to be flexible in approach and attitude Ability to deal with a variety of chal-lenges in a professional manner Able to deal with confidential matters sensitively and with empathy
Personal Qualities
Essential
- Experience of using a clinical system Ability to work core hours Able to fulfil Occupational Health requirements for the post (with rea-sonable adjustments if necessary
Person Specification
Education and Training
Essential
- Good standard of education including GCSE pass grade in standard Maths and English Language.
Desirable
- Nursing/medical qualification
Knowledge and Experience
Essential
- Proven ability to adapt to change we are constantly improving and evolving our ways of working and new technologies. You need a proven background of adapting to change
- Proven track record of accurately processing and inputting large volumes of data whilst working to deadlines
- Proven track record of accurately following a process or protocol provided to you whilst inputting information, be analytical and enjoy working with large volumes of detailed information
Desirable
- Knowledge of medical terminology is advantageous
- A background in notes summarising (clinical or non-clinical)
- Previous experience of SystmOne clinical system
Skills and Abilities
Essential
- Ability to problem solve and deal with non-routine issues
- Prioritisation skills
- Excellent organisation
- Excellent communication skills both written and verbal
- Methodical and able to prioritise workload
- Experience of working in General Practice or the NHS.
- Experience of using a clinical system
- Excellent IT skills including Microsoft MS Word, Excel and Outlook
Other Requirements
Essential
- Ability to work on own initiative or part of a team Self-motivated Willingness to be flexible in approach and attitude Ability to deal with a variety of chal-lenges in a professional manner Able to deal with confidential matters sensitively and with empathy
Personal Qualities
Essential
- Experience of using a clinical system Ability to work core hours Able to fulfil Occupational Health requirements for the post (with rea-sonable adjustments if necessary
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.