Job summary
This is a great opportunity to build strong administrative skills while supporting patients, families and colleagues across our Intermediate Care team. You'll work closely with a welcoming multidisciplinary team, helping people to access the right support at the right time. Your work will keep our service running smoothly and make a real difference to the experience of everyone who visits or contacts the unit. Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore City Health Care Partnership would not be able to issue a Certificate of Sponsorship for this role
Main duties of the job
What you'll do:
- Be the first point of contact for patients, visitors and partner organisations
- Manage calls, messages and routine enquiries with care and accuracy
- Support daily administration tasks including filing, scanning, data entry and maintaining records
- Organise simple tasks such as diary updates, correspondence and event support
- Help keep systems, stock and equipment safe, tidy and well maintained
What we're looking for: - NVQ Level 2 in Business Administration or Customer Service, or equivalent experience
- Confident using Microsoft Office and able to learn new systems
- Clear, polite communication skills and a calm approach
- Ability to plan your workload, work as part of a team and provide great customer service
- Willingness to be flexible and support colleagues when needed
We welcome applicants from all backgrounds and value fairness, respect and inclusion in everything we do.
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
- NVQ Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Knowledge & Experience
Essential
- Knowledge of a range of routine administration procedures
- Knowledge of Microsoft Word
- Previous experience of working in an office environment and carrying out general officer procedures
Desirable
- Knowledge of other Microsoft packages
- Experience of SystmOne functions
- Previous NHS experience
- Previous experience of working with general public
Person Specification
Qualifications
Essential
- NVQ Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Knowledge & Experience
Essential
- Knowledge of a range of routine administration procedures
- Knowledge of Microsoft Word
- Previous experience of working in an office environment and carrying out general officer procedures
Desirable
- Knowledge of other Microsoft packages
- Experience of SystmOne functions
- Previous NHS experience
- Previous experience of working with general public
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).