City Health Care Partnership CIC

Operations Manager (Professional Lead)

The closing date is 05 March 2026

Job summary

Working with our Evolve Eating Disorder Service team, you'll guide and support colleagues so that people receive safe, timely and effective care. You'll play a key role in leading a specialist multidisciplinary service that supports individuals with eating disorders. The role blends operational leadership with protected clinical time, allowing you to use your expertise while shaping high-quality service delivery. You'll work closely with senior leaders, partner organisations and frontline teams to keep services responsive and person-centred. What you'll do:

  • Lead the day-to-day operational management of the Evolve Eating Disorder Service
  • Provide advanced clinical leadership, offering specialist advice to staff and partners
  • Use performance, audit and financial information to guide service improvements
  • Support staff development through supervision, coaching and clear objectives
  • Build strong relationships with commissioners, primary care and other agencies

Main duties of the job

What we're looking for:

  • A registered health or social care professional with advanced clinical knowledge
  • Experience of leading teams or managing services within healthcare
  • Confidence in using data to make decisions and plan improvements
  • Strong communication skills and the ability to work with a wide range of partners
  • Someone who values learning, inclusivity and collaborative working
We welcome applicants from all backgrounds and are committed to a fair, inclusive environment where everyone feels respected and able to contribute.

About us

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Details

Date posted

19 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year pa/pr

Contract

Permanent

Working pattern

Full-time

Reference number

810-7803566

Job locations

The Calvert Centre

110a Calvert Lane

Hull

HU4 6BH


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

  • Registered Nurse Qualification/Social Worker/other
  • Educated to Masters Level or equivalent knowledge and experience in a managerial role that includes advanced models of practice plus supervision, mentoring, teaching, leading of staff.
  • Evidence of seeking continuous improvement through continuous professional development and attendance at relevant and appropriate seminars, conferences etc.

Desirable

  • Coaching qualification
  • Teaching qualification or equivalent experience

Knowledge

Essential

  • Highly developed knowledge and understanding of contractual requirements
  • Highly developed knowledge of performance management requirements and processes.
  • Comprehensive working knowledge of relevant clinical policy, guidelines and their application to service delivery.
  • Working knowledge of IT systems relevant to work and professional area
  • Extensive knowledge of operational management relating to the provision of the Evolve Eating Disorder Service areas.

Desirable

  • In depth understanding of the business portfolios

Experience

Essential

  • Demonstrable experience of Operational Management or team leader level (or equivalent) within healthcare sector
  • Evidence of continuing professional development relevant to the professional lead area to an advanced level
  • Experience of managing budgets, contracts and business intelligence data and ability to use this data to shape and model services
  • Experience of contracting and tendering process in relation to new business
  • Experience of successful professional standards and/or policy implementation and change
  • Evidence of project work that has impacted on practice and demonstrates higher level of communication/planning/change, that impacts beyond own area of work

Desirable

  • Proven experience of developing others through education, mentorship, coaching, teaching, assessing, presentations, publishing
Person Specification

Qualifications

Essential

  • Registered Nurse Qualification/Social Worker/other
  • Educated to Masters Level or equivalent knowledge and experience in a managerial role that includes advanced models of practice plus supervision, mentoring, teaching, leading of staff.
  • Evidence of seeking continuous improvement through continuous professional development and attendance at relevant and appropriate seminars, conferences etc.

Desirable

  • Coaching qualification
  • Teaching qualification or equivalent experience

Knowledge

Essential

  • Highly developed knowledge and understanding of contractual requirements
  • Highly developed knowledge of performance management requirements and processes.
  • Comprehensive working knowledge of relevant clinical policy, guidelines and their application to service delivery.
  • Working knowledge of IT systems relevant to work and professional area
  • Extensive knowledge of operational management relating to the provision of the Evolve Eating Disorder Service areas.

Desirable

  • In depth understanding of the business portfolios

Experience

Essential

  • Demonstrable experience of Operational Management or team leader level (or equivalent) within healthcare sector
  • Evidence of continuing professional development relevant to the professional lead area to an advanced level
  • Experience of managing budgets, contracts and business intelligence data and ability to use this data to shape and model services
  • Experience of contracting and tendering process in relation to new business
  • Experience of successful professional standards and/or policy implementation and change
  • Evidence of project work that has impacted on practice and demonstrates higher level of communication/planning/change, that impacts beyond own area of work

Desirable

  • Proven experience of developing others through education, mentorship, coaching, teaching, assessing, presentations, publishing

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

City Health Care Partnership CIC

Address

The Calvert Centre

110a Calvert Lane

Hull

HU4 6BH


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Care Partnership CIC

Address

The Calvert Centre

110a Calvert Lane

Hull

HU4 6BH


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Service - Psychological Wellbeing Services

Claire Bougen

claire.bougen@nhs.net

07964688460

Details

Date posted

19 February 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year pa/pr

Contract

Permanent

Working pattern

Full-time

Reference number

810-7803566

Job locations

The Calvert Centre

110a Calvert Lane

Hull

HU4 6BH


Supporting documents

Privacy notice

City Health Care Partnership CIC's privacy notice (opens in a new tab)