Job summary
We are looking for a dedicated and enthusiastic Rota Administrator to work within our Data Quality Team, for our APMS Service for our practices within the Hull area shift patterns are Monday - Friday 08:00-18:30.
Main duties of the job
The post holder will be part of the Data Quality Team working in a busy office environment, responsible for supporting the management of the appointment rota which, will include adding rotas to the clinical system. You will be required to liaise with locum agencies and the central booking team on any vacant shifts and check rotas for appropriate bookings notifying patient's own practice of any inappropriate bookings. You will be required to support the Administration Manager and Operational Manager to ensure the Team and clinical rotas are up to date via ERoster management prior to authorisation and finalising - including annual leave management/changing shifts/overtime and sickness reporting etc.
The candidate will need to have excellent communication skills as will be required to proactively communicate information between relevant patients, doctors and professionals in a timely manner. The Role will include supporting the data quality team on various data quality roles This role may include support to the APMS Practice Administration Managers and supervision of the reception teams at various site
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential
- Level 3 qualification in Administration or Customer Service or equivalent experience
- Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Knowledge
Essential
- Comprehensive knowledge of a range of routine administration procedures
- Knowledge of a range of software programmes, including Microsoft Word, Excel and Outlook
Desirable
- Knowledge of other Microsoft packages
Experience
Essential
- Previous experience of working in an office environment and carrying out general officer procedures
- Previous experience of working with general public
Desirable
- Previous experience of supervising a team
- Experience of SystmOne functions
- Previous NHS experience
Person Specification
Qualifications
Essential
- Level 3 qualification in Administration or Customer Service or equivalent experience
- Word processing to RSA 2 standard of European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill
Knowledge
Essential
- Comprehensive knowledge of a range of routine administration procedures
- Knowledge of a range of software programmes, including Microsoft Word, Excel and Outlook
Desirable
- Knowledge of other Microsoft packages
Experience
Essential
- Previous experience of working in an office environment and carrying out general officer procedures
- Previous experience of working with general public
Desirable
- Previous experience of supervising a team
- Experience of SystmOne functions
- Previous NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).