City Health Care Partnership CIC

Bank Care Navigator

The closing date is 09 October 2025

Job summary

We are looking for enthusiastic and reliable Bank Care Navigators to join our team supporting a group of busy and friendly GP practices. This is a fantastic opportunity for someone who is looking for flexible work, enjoys working in a fast-paced environment, and is passionate about supporting high-quality patient care.

Flexible working hours - choose shifts that suit your lifestyle and availability

Variety of locations - work across multiple practices within our network, gaining valuable experience

Supportive team environment - join a collaborative, professional, and patient-focused team

Opportunities for development - gain insight into general practice operations and grow your administrative skills

Main duties of the job

As a Bank Administrator, you will provide essential administrative support to ensure the smooth running of practice services. This may include tasks such as processing clinical correspondence, handling patient queries, data entry, and supporting reception and back-office functions.

Shifts are offered on an ad-hoc, flexible basis depending on service needs. Typical working hours fall between 8:00am - 20:00pm, Monday to Friday & Saturday & Sunday 09:00 - 17:00pm You may be asked to work across different GP practices in the area, so the ability to travel is desirable.

For further information, please contact Claire Garrett, Inclusio9n Health & Special Allocation Scheme Manager on 07718579595 or email claire.garrett@nhs.net

About us

At CHCP, we're passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard;at CHCP you have a real voice.

Compassion is at the heart of our business; our colleagues work together to deliver first class healthcareto thousands of people. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the 'CHCP Perks and Rewards' link.

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa/pr

Contract

Bank

Working pattern

Flexible working

Reference number

810-7507538

Job locations

Wilberforce Health Centre

6-10 Story Street

Hull

HU1 3SA


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on this role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on this role.

Person Specification

Qualifications

Essential

  • Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
  • Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge

Essential

  • Knowledge of a range of routine administration procedures
  • Knowledge of Microsoft Word

Desirable

  • Knowledge of other Microsoft packages

Experience

Essential

  • Previous experience of working in an office environment and carrying out general officer procedures

Desirable

  • Previous NHS experience
  • Experience of using SystmOne functions
  • Previous experience of working with general public
Person Specification

Qualifications

Essential

  • Level 2 in Business Administration / Customer Service or equivalent knowledge and experience
  • Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill

Knowledge

Essential

  • Knowledge of a range of routine administration procedures
  • Knowledge of Microsoft Word

Desirable

  • Knowledge of other Microsoft packages

Experience

Essential

  • Previous experience of working in an office environment and carrying out general officer procedures

Desirable

  • Previous NHS experience
  • Experience of using SystmOne functions
  • Previous experience of working with general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Wilberforce Health Centre

6-10 Story Street

Hull

HU1 3SA


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Care Partnership CIC

Address

Wilberforce Health Centre

6-10 Story Street

Hull

HU1 3SA


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Health & Special Allocation Scheme Manager

Claire Garrett

claire.garrett@nhs.net

07718579595

Details

Date posted

25 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa/pr

Contract

Bank

Working pattern

Flexible working

Reference number

810-7507538

Job locations

Wilberforce Health Centre

6-10 Story Street

Hull

HU1 3SA


Supporting documents

Privacy notice

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