City Health Care Partnership CIC

Reception/Administration Assistant

The closing date is 07 October 2025

Job summary

We are currently recruiting to a dedicated and enthusiastic Band 2 Reception / Admin Assistant to join our Integrated Sexual Health team. This position offers 37.5 hrs per week, reception cover is required across the main hub; Wilberforce Health Centre and the Hull and East Riding area, working flexibly to ensure all shifts are covered. The successful candidate will support the reception and administrative duties, playing a vital role in the smooth operation of the service.

Main duties of the job

Key responsibilities include supporting the day to day function reception desk, prioritising tasks, as well as ensuring that all processes and deadlines are met efficiently. Attention to detail and the ability to produce quality work are essential. We are seeking an applicant who is well-organised, possesses good interpersonal skills, and is comfortable working both independently and as part of team. Good communication and confidentiality awareness are crucial, as the role regularly involves dealing with sensitive information. Good knowledge of software programs including Microsoft and adaptability to learn patient record systems are also required. Applicants must demonstrate the ability to handle confidential and sensitive information in accordance with data protection guidelines. Good organisational and computer skills are essential.

For more information around shift rotation and service delivery or you would like more information on the role, please contact Emma Fletcher, Admin Team Lead on 07964686688 or email emma.fletcher3@nhs.net

About us

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa/pr

Contract

Permanent

Working pattern

Full-time

Reference number

810-7494978

Job locations

Wilberforce Health Centre

Hull

HU1 3SA


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

  • Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
  • Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill

Knowledge & Experience

Essential

  • Knowledge of a range of routine administration procedures
  • Knowledge of Microsoft Word
  • Previous experience of working in an office environment and carrying out general officer procedures

Desirable

  • Knowledge of other Microsoft packages
  • Experience of SystmOne functions
  • Previous NHS experience
  • Previous experience of working with general public
Person Specification

Qualifications

Essential

  • Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
  • Word processing to RSA 2 standard European Computer Driving License (EDCL) or able to demonstrate appropriate level of skill

Knowledge & Experience

Essential

  • Knowledge of a range of routine administration procedures
  • Knowledge of Microsoft Word
  • Previous experience of working in an office environment and carrying out general officer procedures

Desirable

  • Knowledge of other Microsoft packages
  • Experience of SystmOne functions
  • Previous NHS experience
  • Previous experience of working with general public

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

Wilberforce Health Centre

Hull

HU1 3SA


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Care Partnership CIC

Address

Wilberforce Health Centre

Hull

HU1 3SA


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Admin Team Lead

Emma Fletcher

emma.fletcher3@nhs.net

07964686688

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa/pr

Contract

Permanent

Working pattern

Full-time

Reference number

810-7494978

Job locations

Wilberforce Health Centre

Hull

HU1 3SA


Supporting documents

Privacy notice

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