City Health Care Partnership CIC

Patient Coordinator

The closing date is 30 June 2025

Job summary

The Jean Bishop Integrated Care Centre (ICC) the first if its kind in the UK, has been operational since May 2018 and in that time provided innovative, anticipatory patient tailored care to residents of Hull and the surrounding areas. The centre has already been recognized for national awards and continues to receive outstanding patient feedback. The ICC also featured on NHS England's website dedicated to the NHS Long Term Plan as the leading case study in the Ageing Well section. More recently we have featured on Panorama, aired on BBC 1. The team working at the ICC feel privilege to be a part of delivering transformed care for older people in Hull.

Main duties of the job

Do you want the opportunity to become part of the team? This is an amazing opportunity for someone who is passionate about caring for older and frail patients and also skills to co-ordinate patient flow within the ICC, ensuring patient waiting times are kept to a minimum and the efficiencies of the multidisciplinary team in opportunities for timely patient consultation. The ability to communicate professionally and effectively whilst in a caring manner with patients and their carers team is also essential.

If you require any further information or wish for the opportunity of an informal visit to the ICC, please contact Tammy Price-Jones, Service Manager on 01482450101 or emailtammy.price-jones@nhs.net

About us

At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard at CHCP you have a real voice.

Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.

As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa/pr

Contract

Permanent

Working pattern

Part-time

Reference number

810-7244170

Job locations

The Jean Bishop Centre

Hull

HU9 2BL


Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Job description

Job responsibilities

Please see the job description and person specification attached to this job advert for full details on the role.

Person Specification

Qualifications

Essential

  • Level 2 qualification such as Business Administration/Customer Service
  • Equivalent level of GCSE's or equivalent demonstrable experience (Grades A-C or 4-9 in Maths and English)

Knowledge

Essential

  • Knowledge of Microsoft Word
  • Knowledge of other Microsoft packages

Desirable

  • Knowledge of a range of routine administration procedures

Experience

Essential

  • Previous experience of working with general public

Desirable

  • Previous experience of working in an office environment and carrying out general officer procedures
  • Experience of SystmOne functions
  • Previous NHS experience
Person Specification

Qualifications

Essential

  • Level 2 qualification such as Business Administration/Customer Service
  • Equivalent level of GCSE's or equivalent demonstrable experience (Grades A-C or 4-9 in Maths and English)

Knowledge

Essential

  • Knowledge of Microsoft Word
  • Knowledge of other Microsoft packages

Desirable

  • Knowledge of a range of routine administration procedures

Experience

Essential

  • Previous experience of working with general public

Desirable

  • Previous experience of working in an office environment and carrying out general officer procedures
  • Experience of SystmOne functions
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

City Health Care Partnership CIC

Address

The Jean Bishop Centre

Hull

HU9 2BL


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer details

Employer name

City Health Care Partnership CIC

Address

The Jean Bishop Centre

Hull

HU9 2BL


Employer's website

https://www.chcpcic.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager

Tammy Price-Jones

tammy.price-jones@nhs.net

01482450101

Details

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pa/pr

Contract

Permanent

Working pattern

Part-time

Reference number

810-7244170

Job locations

The Jean Bishop Centre

Hull

HU9 2BL


Supporting documents

Privacy notice

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