Clinical Pathway Coordinator

Job description

Job responsibilities

Clinical Pathway Coordinator

Location: Chichester, West Sussex Salary: £25,000 per annum Type: Full-time, Permanent

About Us

KT Healthcare is a family-owned organisation with personal experience of Autism and ADHD. We offer a service with a difference; one that has a real understanding of the challenges families and individuals face when accessing neurodevelopmental services.

We provide services for children, young people and adults and we put exceptional client service, operational excellence, a friendly and compassionate culture, and unwavering integrity at the heart of everything we do.

About the role This role is the key liaison between clinicians and the Operations Team. You’ll provide prompt, accurate support with clinical processes, documentation and systems, helping clinicians complete assessments and reports efficiently. Working closely with the Service Lead, you’ll resolve issues, prevent delays and maintain smooth workflow across the diagnostic pathway.

You’ll be a calm, confident communicator with strong problem-solving skills. While the role is non-clinical, experience in healthcare, psychology or clinical environments is desirable.

Key Responsibilities

• Act as first point of contact for clinician queries on processes, workflow and systems
• Resolve issues quickly and professionally, escalating when needed
• Monitor workflow, identify delays and support timely assessments and reports
• Maintain positive relationships with clinicians and internal teams
• Support quality standards, governance and safeguarding requirements
• Use systems to track schedules, documentation and performance data
• Contribute to service improvements and operational efficiency

About You

• Excellent communication and relationship-building skills
• Calm, empathetic and solution-focused
• Strong organisation, attention to detail and prioritisation
• Confident handling sensitive information and safeguarding matters
• Proficient in Microsoft Office and operational systems
• Knowledge of clinical processes or terminology (desirable)

What we offer

• 28 days annual leave plus bank holidays
• 3 paid “festive days”
• Private Health Insurance
• Employee Discount Platform
• EAP Service
• Pension Contribution
• Training and development opportunities
• A culture that challenges the norm – as a family run business, we know how important a fair, flexible employer that listens and cares is. We are dedicated to continuing to build a culture where people enjoy work, can thrive in their role and are supported from day one.

Person Specification

Experience

Essential

• Excellent communications and organisation skills
• Strong knowledge of Microsoft office and operational systems

Desirable

• knowledge of clinical processes or terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kirsop-Taylor Healthcare Ltd

Address

Office 43, Enterprise Centre, Terminus Road

Chichester

West Sussex

PO19 8FY

Employer's website

https://kirsoptaylorhealthcare.com/ (Opens in a new tab)