Job summary
The Role
We are looking for a CHC Team Leader to lead and support our expanding team of Operations Administrators. The role will focus on delivering high-quality Continuing Healthcare (CHC) administrative services on behalf of our NHS partners.
You will play a central role in leading day-to-day operations, motivating the team, engaging NHS stakeholders, and helping to scale UB Healthcare's services.
Main duties of the job
Key Responsibilities
- Supervise and develop a team of CHC Operations Administrators
- Oversee daily CHC service delivery and ensure performance against KPIs
- Attend operational meetings with NHS and social care partners
- Resolve issues, streamline workflows, and drive service improvements
- Support staff development and champion our promote from within strategy
- Ensure accuracy in data reporting and documentation
- Promote excellence, compliance, and efficiency across the team
Who Were Looking For
- Experienced team leader, with a strong understanding of CHC/AACC
- Strong understanding of CHC processes and frameworks
- Confident communicator with excellent interpersonal skills
- Skilled in Microsoft Office and digital systems used in healthcare settings
- Positive, self-motivated, and performance-oriented
- Committed to UB Healthcare's mission and values
An Enhanced DBS check is required for this role.
Benefits
- Competitive salary (DOE)
- Performance-related bonuses and annual bonus scheme
- Company pension
- Gym membership
- Free on-site parking
- Company events & wellness initiatives
- Career development and promotion pathways
Apply Now
Join a company that values your development and supports the NHS in transforming care. Help us deliver impactful services that make a real difference.
About us
About UB Healthcare
UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.
We are proud to be anequal opportunity,Living Wage, andMindful Employer.
Our environment includes:
- A safe and inclusive workplace
- On-the-job training
- Wellness programmes
- Growth and promotion opportunities
- Regular social events
Details
Date posted
25 September 2025
Pay scheme
Other
Salary
Depending on experience £30,000 + DOE
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0457-25-0001
Job locations
Office 7
16 Highlands Road
Solihull
West Midlands
B90 4ND
Employer details
Employer name
UB Healthcare
Address
Office 7
16 Highlands Road
Solihull
West Midlands
B90 4ND
Employer's website
https://ubhealthcare.co.uk/ (Opens in a new tab)

