Team Leader - Complex Care

Job description

Job responsibilities

Join Our Team as a Complex Care Team Leader – Make a Real Difference!

We’re offering an exciting opportunity for a team leader to work alongside our client with complex needs in Bristol.

Pay: £17.75 per hour weekdays, £18.63 weekends

Hours: 19 per week over two days (09:00 – 18:00 & 09:00-19:00 )

About the Role

You’ll be supporting a gentleman in his 50s who has no clinical needs but due to a brain injury requires support with day to day tasks such as, maintaining his environment, attending appointments, engaging with his interests and living independently. We're looking for someone with experience in support work and the ability to build a strong, supportive relationship through clear communication and empathy. Though he has no clinical needs there is an element of challenging behaviour.

He lives in a bungalow and receives daytime support from his care team, he enjoys ska music, going out to the cinema or for meals, walks and bowling. Your role will be to support him physically and emotionally, helping her live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking a support worker with:

• A genuine passion for care and making a difference
• Strong communication and interpersonal skills
• Compassionate, patient, and empathetic nature
• Reliable, committed, and flexible approach
• Experience in complex care and managing challenging behaviours
• Ability to work independently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

 As a team leader, you will:

• Lead, support, and motivate care staff to deliver outstanding person-centred care
• Conduct spot checks, supervisions, and competency assessments
• Assist with rota management and ensure adequate staffing for each care package
• Maintain accurate care records
• Act as the main point of contact for clients, families, and professionals
• Support with training and development of care staff
• Ensure compliance with company policies, safeguarding, and health & safety regulations
• Provide hands-on care when required to maintain service continuity.

Why Join Us?

As part of Libertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Contact: Daniel.Scratcher@libertatemhealthcare.co.uk

#Libertatem

Person Specification

Qualifications

Essential

• Experience in complex care and managing challenging behaviours is required, along with a compassionate, patient, and empathetic nature. The candidate should also be reliable, committed, and flexible, with the ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Bristol

BS137TJ

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)