Enviva Complex Care

Complex Care Support Worker

The closing date is 09 December 2025

Job summary

This is an excellent opportunity for a support worker to work alongside a client with complex needs, including schizophrenia, autism, and mildly challenging behaviour, in Torquay, Devon. The role involves supporting the client's personalized routines, completing daily living activities, administering medication, providing emotional support, and collaborating with healthcare professionals and family members to ensure comprehensive care.

Main duties of the job

The successful candidate will need to have experience working with complex needs/mental health support and possess the softer skills of being a clear communicator with the motivation and ability to engage the client to build a solid, supporting relationship. The role involves supporting and engaging with personalized routines, completing daily living activities, administering medication, providing emotional support, and maintaining accurate records of care provided.

About us

Libertatem Healthcare Group is a registered provider with the Care Quality Commission, dedicated to providing the best possible support to clients who have sustained personal injuries or suffered from medical negligence. The company operates on a national basis and puts the client's independence at the very center of everything they do.

Details

Date posted

15 October 2025

Pay scheme

Other

Salary

£13.39 to £14.99 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1401862250

Job locations

Libertatem Healthcare Group

Torquay

TQ26NU


Job description

Job responsibilities

Come Join Our Team!

We have an excellent opportunity for a support worker to work alongside our client in Torquay, Devon

Our client is a man in his 50s who has complex needs, including schizophrenia, autism and mildly challenging behaviour. He live is his own property with a 24/7 support team. He enjoys crazy golf, bowling, the cinema, seafront walks, arts and crafts, visiting the zoo and going out for food.

Due to the client’s support needs the successful candidate can be female or male, will need to have some experience working with complex needs/mental health support and possess the softer skills of being a clear communicator with the motivation and ability to engage the client to build a solid, supporting relationship.

Pay: £13.99 Per hour weekdays & £14.99 per hour weekends

Hours: 36 over three days in a two week period (Week 1 Wednesday and Thursday 08:00-20:00, Week 2 Tuesday 08:00-20:00)

Benefits:

  • Access to our benefits and communication platform.
  • Exclusive discounts at thousands of recognised retailers.
  • Access to our Wellness Centre.
  • Support with financial wellbeing.
  • Discounts on gym memberships.
  • Discounts on healthcare cash plans.
  • Employee Assistance Programme (EAP)

Key Responsibilities:

The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do.

  • Supporting, and engaging with personalised routines inclusive of hoists.
  • Completing daily living activities, including personal hygiene and mobility.
  • Administering medication and monitoring health conditions.
  • Providing emotional support and companionship.
  • Maintaining accurate records of care provided and reporting any changes in clients’ conditions.
  • Collaborating with a range of healthcare professionals and family members to ensure comprehensive care.

Requirements:

  • A genuine passion for working with people and providing care.
  • Excellent communication and interpersonal skills.
  • Compassionate, patient and empathetic nature.
  • Reliability, commitment and flexibility.
  • Previous experience in a similar role, preferably in complex care.
  • To be able to deal with challenging behaviours.
  • Ability to work independently and as part of a team.

Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact zoe.sicolo@sonderwell.co.uk

#Libertatem

Our Safeguarding Commitment

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Job description

Job responsibilities

Come Join Our Team!

We have an excellent opportunity for a support worker to work alongside our client in Torquay, Devon

Our client is a man in his 50s who has complex needs, including schizophrenia, autism and mildly challenging behaviour. He live is his own property with a 24/7 support team. He enjoys crazy golf, bowling, the cinema, seafront walks, arts and crafts, visiting the zoo and going out for food.

Due to the client’s support needs the successful candidate can be female or male, will need to have some experience working with complex needs/mental health support and possess the softer skills of being a clear communicator with the motivation and ability to engage the client to build a solid, supporting relationship.

Pay: £13.99 Per hour weekdays & £14.99 per hour weekends

Hours: 36 over three days in a two week period (Week 1 Wednesday and Thursday 08:00-20:00, Week 2 Tuesday 08:00-20:00)

Benefits:

  • Access to our benefits and communication platform.
  • Exclusive discounts at thousands of recognised retailers.
  • Access to our Wellness Centre.
  • Support with financial wellbeing.
  • Discounts on gym memberships.
  • Discounts on healthcare cash plans.
  • Employee Assistance Programme (EAP)

Key Responsibilities:

The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do.

  • Supporting, and engaging with personalised routines inclusive of hoists.
  • Completing daily living activities, including personal hygiene and mobility.
  • Administering medication and monitoring health conditions.
  • Providing emotional support and companionship.
  • Maintaining accurate records of care provided and reporting any changes in clients’ conditions.
  • Collaborating with a range of healthcare professionals and family members to ensure comprehensive care.

Requirements:

  • A genuine passion for working with people and providing care.
  • Excellent communication and interpersonal skills.
  • Compassionate, patient and empathetic nature.
  • Reliability, commitment and flexibility.
  • Previous experience in a similar role, preferably in complex care.
  • To be able to deal with challenging behaviours.
  • Ability to work independently and as part of a team.

Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact zoe.sicolo@sonderwell.co.uk

#Libertatem

Our Safeguarding Commitment

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

Essential

  • A genuine passion for working with people and providing care, excellent communication and interpersonal skills, compassionate, patient and empathetic nature, reliability, commitment and flexibility, previous experience in a similar role, preferably in complex care, and the ability to deal with challenging behaviours.
Person Specification

Qualifications

Essential

  • A genuine passion for working with people and providing care, excellent communication and interpersonal skills, compassionate, patient and empathetic nature, reliability, commitment and flexibility, previous experience in a similar role, preferably in complex care, and the ability to deal with challenging behaviours.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Torquay

TQ26NU


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)


Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Torquay

TQ26NU


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Team

Libertatem Healthcare Group

recruitment@sonderwell.co.uk

Details

Date posted

15 October 2025

Pay scheme

Other

Salary

£13.39 to £14.99 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1401862250

Job locations

Libertatem Healthcare Group

Torquay

TQ26NU


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