Senior Care Coordinator

Job description

Job responsibilities

 Senior Care Coordinator

 Location: Wokingham |  Full-Time |  Health & Social Care Sector

Are you an experienced care coordination professional ready to take the next step in your career? We’re looking for a Senior Care Coordinator to lead and inspire our coordination team, ensuring the delivery of high-quality, person-centred care across our services.

This Senior Care Coordinator role is focused on operational excellence, team development, and financial oversight as well an element of supporting with the management of care packages. If you're passionate about improving systems, supporting teams, and driving service quality, we’d love to hear from you.

• Lead, coach, and develop a team of Care Coordinators to deliver exceptional service.
• Oversee rota efficiency, workforce deployment, and compliance processes.
• Resolve payroll, billing, and timesheet queries with a focus on accuracy and improvement.
• Collaborate with Clinical, HR, and Operational teams to ensure smooth service delivery.
• Champion best practices in care coordination, documentation, and system use.

• At least 4 years’ experience in care coordination or operational roles in health/social care.
• Strong leadership and coaching skills with a collaborative mindset.
• Proven ability to manage finance-related tasks (payroll, billing, rota validation).
• Excellent communication, problem-solving, and organisational skills.
• Confidence using care management systems (e.g., One Touch) and Microsoft Office.
• A full driving licence and access to your own transport.

• NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field.
• Experience managing or mentoring teams.
• Knowledge of CQC regulations and complex care delivery.

• Be part of a values-driven organisation committed to fairness, inclusion, and exceptional service.
• Play a key role in shaping care delivery and operational excellence.
• Work in a supportive environment where your leadership makes a real difference.

 Benefits 

• Access to our benefits and communication platform:
  • Exclusive discounts at thousands of recognised retailers
  • Access to our Wellness Centre
  • Support with financial wellbeing
  • Discounts on gym memberships
  • Discounts on healthcare cash plans
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Birthday off
• Sonderwell Summer Nights
• 25 days annual leave + bank holidays

 Ready to lead with purpose? Apply now and help us deliver care that truly makes a difference.

Person Specification

Qualifications

Essential

• At least 4 years' experience in care coordination or operational roles in health/social care. NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field is desirable.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Wokingham

RG41 2PY

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)