Care Coordinator Team Manager

Job description

Job responsibilities

 Team Manager – Senior Care Coordinator

 Location: Wokingham |  Full-Time |  Health & Social Care Sector

Are you a natural leader with a passion for developing people and driving operational excellence? We’re looking for a Care Coordinator Team Manager to join the team and support with leading our coordination team to deliver outstanding, person-centred care.

This is a pivotal position focused on team leadership, performance coaching, and operational oversight—ideal for someone who thrives in a fast-paced environment and is ready to make a meaningful impact.

• Lead and manage a team of Care Coordinators, fostering a culture of accountability, collaboration, and high standards.
• Provide coaching and support through regular 1:1s, team meetings, and development plans.
• Guide the team through complex scheduling, compliance, and recruitment-matching challenges.
• Drive continuous improvement in rota efficiency, financial accuracy, and system use.
• Act as a senior point of escalation and collaborate with key stakeholders across the organisation.

• Minimum 4 years’ experience in team management with care coordination or experience within operational roles in health/social care.
• Proven leadership and team management skills.
• Strong understanding of payroll, billing, and rota logistics.
• Excellent communication, problem-solving, and decision-making abilities.
• Confident using care management systems (e.g., One Touch) and Microsoft Office.
• A full driving licence and access to your own transport.

• NVQ/QCF Level 3 or higher in Health & Social Care, Management, or related field.
• Experience mentoring or coaching teams.
• Knowledge of CQC regulations and complex care delivery.

• Be the driving force behind a high-performing team.
• Shape the way care is coordinated and delivered.
• Join a values-led organisation committed to fairness, inclusion, and excellence.

 Benefits 

• Access to our benefits and communication platform:
  • Exclusive discounts at thousands of recognised retailers
  • Access to our Wellness Centre
  • Support with financial wellbeing
  • Discounts on gym memberships
  • Discounts on healthcare cash plans
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Birthday off
• Sonderwell Summer Nights
• 25 days annual leave + bank holidays

 Ready to lead with purpose and empower your team? Apply today and take the next step in your leadership journey.

Person Specification

Qualifications

Essential

• Minimum 4 years' experience in team management with care coordination or experience within operational roles in health/social care. Proven leadership and team management skills, strong understanding of payroll, billing, and rota logistics, excellent communication, problem-solving, and decision-making abilities, and proficiency in using care management systems and Microsoft Office. A full driving licence and access to your own transport are also required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Wokingham

RG41 2PY

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)