Enviva Complex Care

Complex Care Support Worker

The closing date is 26 August 2025

Job summary

Libertatem Healthcare Group was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. They operate on a national basis, providing their clients with care and support wherever they are located. Their packages put the client's independence at the very centre of everything they do.

Main duties of the job

The successful candidate will be a female support worker who will work alongside a young lady in her 20s in Norwich, Norfolk. The client enjoys going for walks, listening to music and stories, having her nails done, and engaging in crafts. She is non-verbal and has symptoms of cerebral palsy and epilepsy, including seizures. The support worker will need to have complex care experience, an understanding of seizure management, peg feeding, administering medication, personal care, pressure area care, and manual handling, as well as a full UK driving licence. They will also need to be a clear communicator with the motivation and ability to engage the client and build a solid, supporting relationship.

About us

Libertatem Healthcare Group is a registered provider with the Care Quality Commission, rated Outstanding, and is a registered provider with CIW in Wales. They are dedicated to providing their clients with the best possible support and their people with the tools to achieve it.

Details

Date posted

04 July 2025

Pay scheme

Other

Salary

£13.40 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1333516024

Job locations

Libertatem Healthcare Group

Wokingham

RG41 2PY


Job description

Job responsibilities

Come Join Our Team!

We have an excellent opportunity for a female support worker to work alongside our client in Norwich, Norfolk.

Our client is a young lady in her 20's, she enjoys going for walks, listening to music and stories, having her nails done and engaging in crafts. She is non-verbal, has symptoms of cerebral palsy end epilepsy including seizures.

Due to the clients support needs the successful candidate will need to be female, have complex care experience, ideally an understanding of seizure management, peg feeding, administering medication, personal care, pressure area care and manual handling along with a full UK driving licence. Combining this with the softer skills of being a clear communicator with the motivation and ability to engage the client and build a solid, supporting relationship.

Pay: £13.40 per hour

Hours: 16 per week over three days (16:15 - 21:30)

Key Responsibilities:

The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do.

  • Supporting, and engaging with personalised routines inclusive of hoists.
  • Completing daily living activities, including personal hygiene and mobility.
  • Administering medication and monitoring health conditions.
  • Providing emotional support and companionship.
  • Maintaining accurate records of care provided and reporting any changes in clients’ conditions.
  • Collaborating with a range of healthcare professionals and family members to ensure comprehensive care.

Requirements:

  • A genuine passion for working with people and providing care.
  • Excellent communication and interpersonal skills.
  • Compassionate, patient, and empathetic nature.
  • Reliability, commitment, and flexibility.
  • Previous experience in a similar role, preferably in complex care.
  • To be able to deal with challenging behaviours.
  • Ability to work independently and as part of a team.

Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact Daniel.Scratcher@libertatemhealthcare.co.uk

#Libertatem

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Job description

Job responsibilities

Come Join Our Team!

We have an excellent opportunity for a female support worker to work alongside our client in Norwich, Norfolk.

Our client is a young lady in her 20's, she enjoys going for walks, listening to music and stories, having her nails done and engaging in crafts. She is non-verbal, has symptoms of cerebral palsy end epilepsy including seizures.

Due to the clients support needs the successful candidate will need to be female, have complex care experience, ideally an understanding of seizure management, peg feeding, administering medication, personal care, pressure area care and manual handling along with a full UK driving licence. Combining this with the softer skills of being a clear communicator with the motivation and ability to engage the client and build a solid, supporting relationship.

Pay: £13.40 per hour

Hours: 16 per week over three days (16:15 - 21:30)

Key Responsibilities:

The Libertatem Healthcare Group (part of Sonderwell) was established to provide the very best levels of care and support for clients who have sustained personal injuries or suffered from medical negligence. Operating on a national basis, we provide our clients with care and support wherever they are located. Our packages put our client’s independence at the very centre of everything we do.

  • Supporting, and engaging with personalised routines inclusive of hoists.
  • Completing daily living activities, including personal hygiene and mobility.
  • Administering medication and monitoring health conditions.
  • Providing emotional support and companionship.
  • Maintaining accurate records of care provided and reporting any changes in clients’ conditions.
  • Collaborating with a range of healthcare professionals and family members to ensure comprehensive care.

Requirements:

  • A genuine passion for working with people and providing care.
  • Excellent communication and interpersonal skills.
  • Compassionate, patient, and empathetic nature.
  • Reliability, commitment, and flexibility.
  • Previous experience in a similar role, preferably in complex care.
  • To be able to deal with challenging behaviours.
  • Ability to work independently and as part of a team.

Libertatem's care philosophy is based on independence, communication and our people, we're dedicated to providing our clients with the best possible support and our people with the tools to achieve it. If you are looking for a rewarding role, where you can make a real difference in someone’s life, we would love to hear from you. For more information contact Daniel.Scratcher@libertatemhealthcare.co.uk

#Libertatem

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

Essential

  • Previous experience in a similar role, preferably in complex care, as well as a genuine passion for working with people and providing care, excellent communication and interpersonal skills, compassionate, patient, and empathetic nature, reliability, commitment, and flexibility, and the ability to deal with challenging behaviours and work independently and as part of a team.
Person Specification

Qualifications

Essential

  • Previous experience in a similar role, preferably in complex care, as well as a genuine passion for working with people and providing care, excellent communication and interpersonal skills, compassionate, patient, and empathetic nature, reliability, commitment, and flexibility, and the ability to deal with challenging behaviours and work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Wokingham

RG41 2PY


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)


Employer details

Employer name

Enviva Complex Care

Address

Libertatem Healthcare Group

Wokingham

RG41 2PY


Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment Team

Libertatem Healthcare Group

recruitment@sonderwell.co.uk

Details

Date posted

04 July 2025

Pay scheme

Other

Salary

£13.40 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

1333516024

Job locations

Libertatem Healthcare Group

Wokingham

RG41 2PY


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