Care Coordinator

Job description

Job responsibilities

About the Opportunity:

Libertatem is committed to providing high-quality healthcare services to our clients, offering compassionate, person-focused care that promotes independence and improves quality of life.

We are seeking a dedicated and experienced Care Coordinator to join our growing team. This role is essential to ensuring that our clients receive the highest quality of care and that our support workers are well-supported and motivated. This is an exciting opportunity for a proactive individual with experience in domiciliary care who thrives in a dynamic environment and has a passion for leading others.

As the Care Coordinator, you will act as the primary point of contact for clients and support workers, providing critical operational support and overseeing daily care logistics.

Key Responsibilities

Client Care

• Develop and manage care schedules to meet clients’ needs, ensuring coverage for staff absences.
• Monitor and address cancelled care hours with Team Leaders.
• Oversee high-quality, person-centred care and maintain strong communication with clients and families.
• Host team meetings to promote collaboration and problem-solving.

Staff Management

• Recruit and match support workers to clients in partnership with recruitment.
• Collaborate with HR and Clinical Leads to address staff issues and ensure ongoing training.

Communication and Collaboration

• Coordinate with internal and external stakeholders to ensure seamless care.
• Supervise care and medication standards and maintain accurate records.
• Report on client progress and share service impact with stakeholders.

Operational Efficiency

• Plan and deploy resources efficiently across care packages.
• Support scheduling, billing, payroll, and participate in the on-call rotation.

About You

• Strong customer service skills with experience in domiciliary care or a similar environment.
• Outstanding communication and logistical planning skills.
• Ability to work both independently and as part of a team, with a calm approach under pressure.
• Mentoring and coaching experience to support the development of other team members.
• Own transport is essential.

What We Offer

• Basic Salary up to £30,000 depending on experience
• Be part of a committed team dedicated to making a difference in clients’ lives.
• Growth opportunities and a supportive work environment.
• 25 days annual leave + bank holidays
• Comprehensive training and development opportunities
• Cycle to work scheme

Apply Today!

Our Safeguarding Commitment

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Person Specification

Qualifications

Essential

• Strong customer service skills with experience in domiciliary care or a similar environment, outstanding communication and logistical planning skills, ability to work both independently and as part of a team with a calm approach under pressure, mentoring and coaching experience to support the development of other team members, and own transport is essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Enviva Complex Care

Address

Sonderwell

Wokingham

RG41 2PY

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)