National Account Manager

Job description

Job responsibilities

About the Opportunity:

Are you a confident relationship-builder with a proven background in account management within complex care or a similar healthcare setting? We're looking for a dynamic National Account Manager (Fixed Term Contract – Maternity cover) to join our team and help drive sustainable growth through outstanding stakeholder engagement and strategic business development.

This is a role where you’ll manage and grow key relationships with case managers, litigation firms, and Integrated Care Boards (ICBs), ensuring package retention and maximising referral opportunities. You’ll be instrumental in promoting our services, delivering business targets, and ensuring smooth mobilisation of care packages nationwide.

Responsibilities:

• Manage and maintain strong relationships with existing clients and case managers to ensure satisfaction and long-term package retention.
• Identify and build new partnerships with litigation firms, ICBs, and case managers to drive business development.
• Generate new referrals and ensure swift and efficient mobilisation of complex care packages.
• Support and attend business development events and professional networking opportunities, often outside of regular working hours
• Organise and coordinate internal and external events to promote services and increase brand visibility.
• Travel regularly across the UK to meet with clients and stakeholders, maintaining a high-touch, client-focused presence.

The successful candidate will be able to demonstrate the following:

• Proven experience as an Account Manager within complex care or a related healthcare setting.
• Excellent interpersonal and relationship-building skills.
• Strong organisational and time management abilities, with the capability to manage a varied field-based schedule.
• Ability to work independently and collaboratively with multidisciplinary teams.
• Experience engaging with ICBs, litigation firms, and healthcare professionals.
• Confident attending and contributing to professional events and presentations.
• Full UK driving licence and willingness to travel.

  In return, we are offering:

• Salary up to £60,000 per annum
• £3,500 annual car allowance
• 25 days annual leave + bank holidays
• Comprehensive training and development opportunities
• Support for your personal and professional development in a values-led organisation
• 6-month (which could be extended) Fixed Term Contract (Maternity Cover)

Hours of Work:

• Monday – Friday, 9:00am – 5:30pm

If you’re a proactive, people-focused account manager with a passion for complex care and business growth – we’d love to hear from you!

Person Specification

Qualifications

Essential

• Proven experience as an Account Manager within complex care or a related healthcare setting, excellent interpersonal and relationship-building skills, strong organisational and time management abilities, ability to work independently and collaboratively with multidisciplinary teams, experience engaging with ICBs, litigation firms, and healthcare professionals, confident attending and contributing to professional events and presentations, full UK driving licence and willingness to travel.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Enviva Complex Care

Address

Central Support

Wokingham

RG41 2PY

Employer's website

https://sonderwell.co.uk/ (Opens in a new tab)