Job responsibilities
Hourly Pay: £15.10-£15.85 Location: Poole, Dorset Shift: Friday, Saturday, and Sunday, 10:00 PM - 8:00 AM Join Sonderwell as a Complex Care Assistant
At Sonderwell, we believe in making a real difference in people’s lives. As a Complex Care Assistant, you’ll support individuals with complex care needs, enabling them to live the life they choose. Join a dedicated and supportive team that will provide all the training and development you need to provide the best care for your clients, making your role both rewarding and fulfilling.
Your Role Every person is unique, and so are their care needs. Whether you’re taking a client to a medical appointment, assisting them in the morning, or spending a full shift helping them with daily tasks, you will be there to support their individual requirements.
Key responsibilities include:
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Building meaningful connections with clients
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Physical care as required, including the operation of medical equipment
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Bipap machine use and maintenance
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Suctioning
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Enteral feeding (Gastrostomy)
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Medication administration via gastrostomy
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Moving & Handling
If you have patience, empathy, and a desire to support others, we’ll provide the training and support you need to help your clients live life to the fullest.
Supporting You At Sonderwell, being a great carer isn’t just about providing excellent care—it’s about creating strong relationships with clients and their families. If you have a caring personality and some relevant experience, we’ll provide:
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Comprehensive training both online and in-person
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The chance to study for an NVQ in a relevant field
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Day-to-day support from a Care Coordinator or Nurse Manager
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Access to our Carer App for insight and information
Whether you work alone or as part of a team, we’ll ensure you have the tools and resources to thrive in this rewarding role.
What We Offer You We understand that each client has unique needs, so we offer flexible opportunities based on your availability, whether you're looking for full-time, part-time, or night shifts. As part of our growing benefits package, we also offer:
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Referral payments for recommending others to join Sonderwell
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Access to our Employee Assistance Programme for additional well-being support
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Opportunities for career growth and development
Diversity and Inclusion Sonderwell is committed to fostering a diverse, inclusive, and equitable workplace where all employees are valued, respected, and empowered. We believe that diversity enhances excellence, and we strive to reflect the communities we serve. We encourage applicants from all backgrounds and are happy to provide accommodations for applicants with disabilities when possible.
Given the personal nature of intimate care, our clients have the right to select their caregivers. While their preferences may vary, Sonderwell is an equal opportunity employer and offers a range of other positions.
Ready to Join Our Team? If you’re passionate about a career in care and believe you’re a good fit for this role, we’d love to hear from you. Apply now by clicking the "Apply Now" button below.
If you require adjustments during the interview process, please let us know—we’re committed to ensuring a fair and accessible hiring experience.
#Sonderwell #HI-LI
We are Sonderwell At Sonderwell, we’re a UK-wide care provider, dedicated to giving our clients the best possible care, so they can live their own unique lives. To achieve that, we believe in caring for our carers, so they deliver better care for our clients. You’ll find a place where you can learn, develop and grow into the role that best suits you. And you’ll join a close-knit, supportive team who are always looking out for each other. So, whatever path you choose, you’re never on your own – there’s always someone you can reach out to for help and advice.
