Healthcare Administrator

Job description

Job responsibilities

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Compassionate care that is trauma informed and supportive

Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

Respectful of peoples cultural and religious beliefs

Equitable care that is in line with the community services

The Healthcare Team at Oakhill STC

The Healthcare Department is small and close-knit team providing a broad range of services reflecting the needs of a young population and include primary care, mental health, substance misuse, pharmacy, GP, psychiatry, psychology, and administration. There is also an onsite dentistry service.

Step into one of the most dynamic and rewarding environments healthcare has to offer! Working

in secure settings challenges you to think on your feet, adapt quickly, and grow both personally and

professionally. If youre ready for a role that sharpens your existing skills, teaches you something

new every single day, and keeps you at the heart of an environment thats always evolvingthis

could be the opportunity youve been waiting for!

About Oakhill STC

Oakhill STC is a secure facility for up to 80 male and female young people aged between 12 and 18 years old. The young people have access to a fully equipped education centre that offers a full timetabled curriculum. They are also provided with specialist support, access to healthcare professionals and extra-curricular activities.

Job Summary

Join an exciting growing service at Oakhill STC focused on improving young people's well-being. As an administrator, you will be providing a range of administrative support to the healthcare department.

The duties will vary depending on the needs of the department with the days priorities agreed with the practice manager. This may be processing patient referrals, making appointments, answering the phone, updating our clinical system (Systm1) preparing for or taking notes at a meeting, ordering supplies, filing, photocopying, the list goes on!

Duties

Support the healthcare department deliver a high-quality experience such as

o Making patient appointments ensuring the clinic list is correct and the patient is advised of their appointment

o Processing referrals to local hospitals or services and following up to ensure the referral has been received and being processed

o Updating S1 patient records e.g. scanning documents to the correct record and ensuring they are appropriately coded (training provided)

Update and maintain databases e.g. optician, dentist, and admissions

Arrange meetings including inviting attendees, type up the agenda and prepare any documents, take minutes / actions / minutes (with training),

Provide day to day administrative support to the practice manager, head of healthcare, and clinical leads as required. E.g. photocopying, booking rooms, etc.

Archiving sending and receiving of written notes, where necessary

Making up of books for nursing staff, e.g. shift planner, tick sheets, and so on

Place orders with suppliers ensuring stock levels are adequately maintained

Answer the phone in a polite and friendly way ensuring any messages or passed on or any agreed actions are completed

Support visitors and contractors to the healthcare department through

o Booking gate passes, where required

o Efficiently collecting and escorting visitors/contractors to the healthcare department from/to reception and other departments within the site, as required

Essential:

Qualifications

Good general education

Skills

Well organised and methodical approach to work

Good communication which is both professional and friendly

Able to get on with tasks but know when to ask for help

Can multitask and prioritise as needed

Good IT skills (S1 training will be provided)

Excellent time management skills with ability to meet deadlines

Track record of delivering consistently accurate and high-quality work

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

Person Specification

Experience

Essential

• Well organised and methodical approach to work
• Good communication which is both professional and friendly
• Able to get on with tasks but know when to ask for help
• Can multitask and prioritise as needed
• Good IT skills (S1 training will be provided)
• Excellent time management skills with ability to meet deadlines
• Track record of delivering consistently accurate and high-quality work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DoctorPA Secure LTD

Address

Oakhill Secure Training Centre

Chalgrove Field

Oakhill

Milton Keynes

MK56AJ

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)