Job summary
The Social Value & Improvement Manager will lead and coordinate DrPA Secures social value
initiatives and continuous improvement programmes at Manston STHF & Western Jet Foil. This role
ensures measurable positive outcomes for staff, stakeholders, and the local community while
embedding best practice across operations. The post-holder will work closely with the Senior
Management Team, operational staff, and external partners to implement initiatives, track
outcomes, and support a culture of continuous improvement.
Main duties of the job
Social Value Leadership
- Identify and promote opportunities to create positive outcomes for communities, staff, and
stakeholders.
- Build and maintain partnerships with local agencies and community organisations.
- Monitor and report on social value initiatives using data and impact metrics.
Continuous Improvement
- Lead service improvement projects to enhance operational processes and performance.
- Conduct audits, reviews, and data analysis to identify areas for improvement.
- Implement and track improvement plans, evaluating their effectiveness.
- Support operational staff in embedding best practices and improvement initiatives.
Stakeholder Engagement
- Act as a liaison with internal teams, the Senior Management Team, external partners, and
community organisations.
- Ensure initiatives meet community needs and organisational objectives.
Reporting & Governance
- Produce clear reports on social value and improvement initiatives for management and
stakeholders.
- Maintain accurate records and documentation of projects and impact assessments.
- Support audits, inspections, and evaluations relating to social value and operational
performance.
- Promote DrPA Secures CARE ethos in all activities.
- Maintain professionalism, integrity, and confidentiality.
- Ensure equality, diversity, and inclusion are embedded in all initiatives.
- Take responsibility for personal development and wellbeing.
- Work flexibly to meet organisational needs, which may occasionally include evenings or
weekends.
About us
As Social Value & Improvement Manager, you will lead and coordinate social value initiatives and continuous improvement programmes across Manston STHF and Western Jet Foil. You will develop and implement social value strategy aligned with Home Office requirements, build community partnerships, and monitor impact using data and metrics. You will lead service improvement projects, conduct audits, and support staff in embedding best practice across operations. Acting as a key liaison between internal teams, the Senior Management Team, and external partners, you will produce clear reports, maintain accurate records, and support governance and compliance activities. You will champion DrPA Secure's CARE ethos, promote equality, diversity and inclusion, and work flexibly to meet the needs of the organisation.
Job description
Job responsibilities
Key Responsibilities
Social Value Leadership
- Develop and implement the organisations social value strategy, aligned with operational
priorities and Home Office requirements.
- Identify and promote opportunities to create positive outcomes for communities, staff, and
stakeholders.
- Build and maintain partnerships with local agencies and community organisations.
- Monitor and report on social value initiatives using data and impact metrics.
Continuous Improvement
- Lead service improvement projects to enhance operational processes and performance.
- Conduct audits, reviews, and data analysis to identify areas for improvement.
- Implement and track improvement plans, evaluating their effectiveness.
- Support operational staff in embedding best practices and improvement initiatives.
Stakeholder Engagement
- Act as a liaison with internal teams, the Senior Management Team, external partners, and
community organisations.
- Represent DrPA Secure in forums, meetings, and engagement activities.
- Ensure initiatives meet community needs and organisational objectives.
Reporting & Governance
- Produce clear reports on social value and improvement initiatives for management and
stakeholders.
- Maintain accurate records and documentation of projects and impact assessments.
- Support audits, inspections, and evaluations relating to social value and operational
performance.
- Supports site KPIs by driving measurable improvements in operational performance, staff
engagement, and community impact, ensuring social value initiatives and service
improvement projects contribute to Home Office compliance, efficiency targets, and quality
outcome metrics.
General Responsibilities
- Promote DrPA Secures CARE ethos in all activities.
- Maintain professionalism, integrity, and confidentiality.
- Ensure equality, diversity, and inclusion are embedded in all initiatives.
- Take responsibility for personal development and wellbeing.
- Work flexibly to meet organisational needs, which may occasionally include evenings or
weekends.
Benefits
Pension salary scheme available
- Employee Assistance Programme (EAP): confidential 24/7 support
- Access to perks at work
Disclosure and Barring Service Check & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will
be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions.
This post will require the holder to undertake and successfully complete the Counter Terrorism
Clearance (CTC) process.
Please note, in order to apply, all applicants need to have been living in the United Kingdom (with
residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the
last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment
during this time.
Job description
Job responsibilities
Key Responsibilities
Social Value Leadership
- Develop and implement the organisations social value strategy, aligned with operational
priorities and Home Office requirements.
- Identify and promote opportunities to create positive outcomes for communities, staff, and
stakeholders.
- Build and maintain partnerships with local agencies and community organisations.
- Monitor and report on social value initiatives using data and impact metrics.
Continuous Improvement
- Lead service improvement projects to enhance operational processes and performance.
- Conduct audits, reviews, and data analysis to identify areas for improvement.
- Implement and track improvement plans, evaluating their effectiveness.
- Support operational staff in embedding best practices and improvement initiatives.
Stakeholder Engagement
- Act as a liaison with internal teams, the Senior Management Team, external partners, and
community organisations.
- Represent DrPA Secure in forums, meetings, and engagement activities.
- Ensure initiatives meet community needs and organisational objectives.
Reporting & Governance
- Produce clear reports on social value and improvement initiatives for management and
stakeholders.
- Maintain accurate records and documentation of projects and impact assessments.
- Support audits, inspections, and evaluations relating to social value and operational
performance.
- Supports site KPIs by driving measurable improvements in operational performance, staff
engagement, and community impact, ensuring social value initiatives and service
improvement projects contribute to Home Office compliance, efficiency targets, and quality
outcome metrics.
General Responsibilities
- Promote DrPA Secures CARE ethos in all activities.
- Maintain professionalism, integrity, and confidentiality.
- Ensure equality, diversity, and inclusion are embedded in all initiatives.
- Take responsibility for personal development and wellbeing.
- Work flexibly to meet organisational needs, which may occasionally include evenings or
weekends.
Benefits
Pension salary scheme available
- Employee Assistance Programme (EAP): confidential 24/7 support
- Access to perks at work
Disclosure and Barring Service Check & CTC Clearance
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will
be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service
(formerly known as CRB) to check for any previous criminal convictions.
This post will require the holder to undertake and successfully complete the Counter Terrorism
Clearance (CTC) process.
Please note, in order to apply, all applicants need to have been living in the United Kingdom (with
residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the
last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment
during this time.
Person Specification
Experience
Essential
- Experience in social value, community engagement, or service improvement.
- Strong project management and organisational skills.
-
- Ability to monitor and evaluate measurable outcomes.
- Excellent stakeholder management and communication skills.
- High level of discretion and professionalism.
- Ability to work independently and collaboratively in a fast-paced operational environment.
- Commitment to DrPA Secures values and ethos.
Desirable
- Experience in secure, operational, or public sector environments.
- Knowledge of relevant legislation or compliance frameworks.
- Experience in audits, quality management, or service improvement initiatives.
- Familiarity with tools for measuring and reporting social impact, e.g., SROI.
Person Specification
Experience
Essential
- Experience in social value, community engagement, or service improvement.
- Strong project management and organisational skills.
-
- Ability to monitor and evaluate measurable outcomes.
- Excellent stakeholder management and communication skills.
- High level of discretion and professionalism.
- Ability to work independently and collaboratively in a fast-paced operational environment.
- Commitment to DrPA Secures values and ethos.
Desirable
- Experience in secure, operational, or public sector environments.
- Knowledge of relevant legislation or compliance frameworks.
- Experience in audits, quality management, or service improvement initiatives.
- Familiarity with tools for measuring and reporting social impact, e.g., SROI.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
