Job summary
Join an exciting growing service at Oakhill
STC focused on improving young people's well-being. As an administrator, you
will be providing a range of administrative support to the healthcare
department.
The duties will vary depending on the needs of
the department with the days priorities agreed with the practice manager. This may be processing patient referrals,
making appointments, answering the phone, updating our clinical system (Systm1)
preparing for or taking notes at a meeting, ordering supplies, filing,
photocopying, the list goes on!
Main duties of the job
Duties
Support the healthcare department deliver a high-quality
experience such as
o
Making patient appointments ensuring the clinic list is correct
and the patient is advised of their appointment
o
Processing referrals to local hospitals or services and following
up to ensure the referral has been received and being processed
o
Updating S1 patient records e.g. scanning documents to the correct
record and ensuring they are appropriately coded (training provided)
Update and maintain databases e.g. optician, dentist, and
admissions
Arrange meetings including inviting attendees, type up the agenda
and prepare any documents, take minutes / actions / minutes (with training),
Provide day to day administrative support to the practice manager,
head of healthcare, and clinical leads as required. E.g. photocopying, booking rooms, etc.
Archiving sending and receiving of written notes, where
necessary
Making up of books for nursing staff
Place orders with suppliers ensuring stock levels are adequately
maintained
Answer the phone in a polite and friendly way ensuring any
messages or passed on or any agreed actions are completed
Support
visitors and contractors to the healthcare department through
o
Booking
gate passes, where required
o
Efficiently
collecting and escorting visitors/contractors to the
healthcare department from/to reception and other departments within the site,
as required
About us
The Healthcare Team at Oakhill STC
The Healthcare Department is small and close-knit team providing a
broad range of services reflecting the needs of a young population and include
primary care, mental health, substance misuse, pharmacy, GP, psychiatry,
psychology, and administration. There is
also an onsite dentistry service.
Step into one of the most dynamic and rewarding environments
healthcare has to offer! Working
in secure settings challenges you to think on your feet, adapt
quickly, and grow both personally and
professionally. If youre ready for a role that sharpens your existing
skills, teaches you something
new every single day, and keeps you at the heart of an environment
thats always evolvingthis
could be the opportunity youve been waiting for!
About Oakhill STC
Oakhill STC is a secure facility for up to 80 male and female young
people aged between 12 and 18 years old.
The young people have access to a fully equipped education centre that
offers a full timetabled curriculum. They are also provided with specialist
support, access to healthcare professionals and extra-curricular activities.
Job description
Job responsibilities
Job Summary
Join an exciting growing service at Oakhill
STC focused on improving young people's well-being. As an administrator, you
will be providing a range of administrative support to the healthcare
department.
The duties will vary depending on the needs of
the department with the days priorities agreed with the practice manager. This may be processing patient referrals,
making appointments, answering the phone, updating our clinical system (Systm1)
preparing for or taking notes at a meeting, ordering supplies, filing,
photocopying, the list goes on!
Duties
Support the healthcare department deliver a high-quality
experience such as
o
Making patient appointments ensuring the clinic list is correct
and the patient is advised of their appointment
o
Processing referrals to local hospitals or services and following
up to ensure the referral has been received and being processed
o
Updating S1 patient records e.g. scanning documents to the correct
record and ensuring they are appropriately coded (training provided)
Update and maintain databases e.g. optician, dentist, and
admissions
Arrange meetings including inviting attendees, type up the agenda
and prepare any documents, take minutes / actions / minutes (with training),
Provide day to day administrative support to the practice manager,
head of healthcare, and clinical leads as required. E.g. photocopying, booking rooms, etc.
Archiving sending and receiving of written notes, where
necessary
Making up of books for nursing staff, e.g. shift planner, tick
sheets, and so on
Place orders with suppliers ensuring stock levels are adequately
maintained
Answer the phone in a polite and friendly way ensuring any
messages or passed on or any agreed actions are completed
Support
visitors and contractors to the healthcare department through
o
Booking
gate passes, where required
o
Efficiently
collecting and escorting visitors/contractors to the
healthcare department from/to reception and other departments within the site,
as required
Essential:
Qualifications
Good general education
Skills
Well organised and methodical
approach to work
Good communication which is both
professional and friendly
Able to get on with tasks but
know when to ask for help
Can multitask and prioritise as
needed
Good IT skills (S1 training will
be provided)
Excellent time management skills
with ability to meet deadlines
Track record of delivering
consistently accurate and high-quality work
General Information
The post holder may be required to perform
other relevant and appropriate duties as reasonably needed. This list of duties
and responsibilities is not exhaustive. This job description is subject to
regular review and appropriate modification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act
(Exceptions Order) 1975 and as such it will be necessary for a submission for
Disclosure to be made to the Disclosure and Barring Service (formerly known as
CRB) to check for any previous criminal convictions.
Please note, in order to apply,
all applicants need to have been living in the United Kingdom (with residency
in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa)
for the last 5 years with no more than a 28 day break being outside of the UK
and no gaps in employment during this time.
Job description
Job responsibilities
Job Summary
Join an exciting growing service at Oakhill
STC focused on improving young people's well-being. As an administrator, you
will be providing a range of administrative support to the healthcare
department.
The duties will vary depending on the needs of
the department with the days priorities agreed with the practice manager. This may be processing patient referrals,
making appointments, answering the phone, updating our clinical system (Systm1)
preparing for or taking notes at a meeting, ordering supplies, filing,
photocopying, the list goes on!
Duties
Support the healthcare department deliver a high-quality
experience such as
o
Making patient appointments ensuring the clinic list is correct
and the patient is advised of their appointment
o
Processing referrals to local hospitals or services and following
up to ensure the referral has been received and being processed
o
Updating S1 patient records e.g. scanning documents to the correct
record and ensuring they are appropriately coded (training provided)
Update and maintain databases e.g. optician, dentist, and
admissions
Arrange meetings including inviting attendees, type up the agenda
and prepare any documents, take minutes / actions / minutes (with training),
Provide day to day administrative support to the practice manager,
head of healthcare, and clinical leads as required. E.g. photocopying, booking rooms, etc.
Archiving sending and receiving of written notes, where
necessary
Making up of books for nursing staff, e.g. shift planner, tick
sheets, and so on
Place orders with suppliers ensuring stock levels are adequately
maintained
Answer the phone in a polite and friendly way ensuring any
messages or passed on or any agreed actions are completed
Support
visitors and contractors to the healthcare department through
o
Booking
gate passes, where required
o
Efficiently
collecting and escorting visitors/contractors to the
healthcare department from/to reception and other departments within the site,
as required
Essential:
Qualifications
Good general education
Skills
Well organised and methodical
approach to work
Good communication which is both
professional and friendly
Able to get on with tasks but
know when to ask for help
Can multitask and prioritise as
needed
Good IT skills (S1 training will
be provided)
Excellent time management skills
with ability to meet deadlines
Track record of delivering
consistently accurate and high-quality work
General Information
The post holder may be required to perform
other relevant and appropriate duties as reasonably needed. This list of duties
and responsibilities is not exhaustive. This job description is subject to
regular review and appropriate modification.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act
(Exceptions Order) 1975 and as such it will be necessary for a submission for
Disclosure to be made to the Disclosure and Barring Service (formerly known as
CRB) to check for any previous criminal convictions.
Please note, in order to apply,
all applicants need to have been living in the United Kingdom (with residency
in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa)
for the last 5 years with no more than a 28 day break being outside of the UK
and no gaps in employment during this time.
Person Specification
Experience
Essential
- Well organised and methodical approach to work
- Good communication which is both professional and friendly
- Able to get on with tasks but know when to ask for help
- Can multitask and prioritise as needed
- Good IT skills (S1 training will be provided)
- Excellent time management skills with ability to meet deadlines
- Track record of delivering consistently accurate and high-quality work
Person Specification
Experience
Essential
- Well organised and methodical approach to work
- Good communication which is both professional and friendly
- Able to get on with tasks but know when to ask for help
- Can multitask and prioritise as needed
- Good IT skills (S1 training will be provided)
- Excellent time management skills with ability to meet deadlines
- Track record of delivering consistently accurate and high-quality work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.