Strategic Operational Manager

Job description

Job responsibilities

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Oakhill STC by NHS England. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:

Compassionate care that is trauma informed and supportive

Assurance that care is evidence-based & demonstrates high quality outcomes for our patients

Respectful of peoples cultural and religious beliefs

Empowerment through autonomy and informed choice in health and wellbeing.

Step into one of the most dynamic and rewarding environments healthcare has to offer! Working in secure settings challenges you to think on your feet, adapt quickly, and grow both personally and professionally. If youre ready for a role that sharpens your existing skills, teaches you something new every single day, and keeps you at the heart of an environment thats always evolvingthis could be the opportunity youve been waiting for!

About Oakhill STC

Oakhill STC is a secure facility for up to 80 male and female young people aged between 12 and 18 years old. The young people have access to a fully equipped education centre that offers a full timetabled curriculum. They are also provided with specialist support, access to healthcare professionals and extra-curricular activities.

Job Summary

Join an exciting new service at Oakhill STC focused on improving young people's well-being.

As a strategic operational manager, you'll gain diverse experiences in and out of the healthcare department. This role is ideal for someone ambitious and eager to grow and develop over time. As a key member of the team, the post holder will work closely with the Head of Healthcare to deliver a portfolio of projects. The post holder will ensure that the projects are well planned, coordinated, completed on time, within budget, and meet the project objectives.

Duties Onsite

Maintain a portfolio of projects ensuring the agreed outcomes are achieved utilising standard project methodologies, projects may include (but not limited to)

o Quality improvement initiatives

o Process redesign

o Organisational / site development

o Larger projects (in conjunction with the Head of Healthcare)

Create and update project documentation, including plans, risk register, logs, budget, and timelines, suitable for the project's size and complexity.

Prepare presentations and present (or be willing to work towards presenting) project launches

Prepare concise progress reports which are appropriate for the intended audience / recipients

Identify and manage (with support as required) issues with appropriate and timely escalation to the relevant stakeholder

Proactively work with stakeholders ensuring a strong positive relationship is built and maintained

Attend project and other stakeholder meetings which may include minute taking, recording actions, with monitoring to ensure actions are completed in agreed timescales

Support members of the project or wider team and be hands on (within in sphere of competence) to achieve the project objectives

Ensure all projects are managed within our governance framework and systems

Ensuring service delivery in line with contractual obligations

Maintaining Business continuity (Policies and Processes in place)

Exploring Business and Service improvement according to need, which will involve working with the Operator, NHS commissioners and Head of Healthcare

Ensuring Compliance and also contribution and attendance at Quarterly contract reviews and Subcontractor meetings

Maintain On-site relationships and support Head of Healthcare, acting as direct line manager

Duties Offsite

Reporting to Executive Business Manager (direct line manager)

Utilising Head of Clinical Operations and other Corporate Functions such as Finance, Legal and IT to service the needs of the site identified by Head of Healthcare.

Ensuring Healthcare team and Leadership at the site are supported

Ensure Systems and services are robust at site

Ensuring adequate handover undertaken of roles and responsibilities from Mobilisation team, and then taking this forward to Business continuity

The opportunity to be involved in DRPA business growth, bidding and procurement

Essential

Qualifications

Good general education

Project management qualification (desirable)

Skills

Project Management

Confident, motivated, well organised team player

Self-starter who can manage day-to day aspects of the project

Ability to interpret project requirements and work with stakeholders

Ensure project documents are complete, accurate and current

Excellent time management skills with ability to meet deadlines

Ability to solve complex problems

Ability to multitask, prioritise and escalate tasks appropriately

Ability to persuade others to achieve the goal

Track record of delivering consistently accurate and high-quality work

Excellent communication, both verbally and in writing

General Information

The post holder may be required to perform other relevant and appropriate duties as reasonably needed. This list of duties and responsibilities is not exhaustive. This job description is subject to regular review and appropriate modification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.

Person Specification

Qualifications

Essential

• Relevant Qualification

Desirable

• Bachelors degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Masters degree such as an MBA or in Strategic Management, Operations, or Organizational Leadership.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

DoctorPA Secure LTD

Address

Flat 42 Kew Court

Richmond Road

Kingston Upon Thames

Surrey

KT2 5BF

Employer's website

https://www.drpasecure.co.uk/ (Opens in a new tab)