Provide Wellbeing

Sales Support Officer

The closing date is 26 July 2025

Job summary

Mind Professionals are looking for a self-motivated administrator for afull time permanent Sales Support Officer role with their Cambridgeshire based recruitment division.

Main duties of the job

The purpose of the role is to increase sales revenue generated for the company by supporting our recruitment consultants with administrative and other activities related to candidate recruitment and business development.

The role requires strong IT skills and a high level of organisational ability, urgency, prioritisation, self-motivation, drive, and customer service focus.

About us

The Mind Professionals recruitment team offer a specialist recruitment service to mental health professionals on a locum/temporary, fixed term and permanent basis. We work as a partner agency to the Ministry of Defence and provide our services to the NHS, private, charity & independent sectors throughout the UK.

Benefits:

  • Workplace pension
  • Acess to free on-site parking

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£24,265 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

828-PROVIDE3575

Job locations

Mind Professionals - Stow

Stow-cum-quy

CB25 9AS


Job description

Job responsibilities

Key Responsibilities:

  • Answering phones, taking messages, and transferring calls.
  • Adding, maintaining, and updating candidate and client database records to ensure accurate and up to date information.
  • Requesting new client credit checks.
  • Creating job records outlining client recruitment requirements, ensuring the system is kept up to date with live jobs, writing job descriptions and adding job documents (job descriptions/person specifications/required checklists) to relevant job records.
  • Publishing jobs to company website and social media.
  • Setup/management of candidates on Direct Engagement Portals.
  • Candidate CV formatting.

Candidate Sourcing:

  • Sourcing and attracting candidates using various methods including telephone calls, social media, job adverts, networking, and headhunting of passive candidates.
  • Conducting comprehensive candidate searches across internal and external databases.
  • Conducting initial screening to evaluate candidates suitability for specific roles.
  • Working with Recruitment Consultants to understand client requirements and identify suitable candidates.

Client Relationship Management and Business Development:

  • Identifying opportunities for business development through market research to support the recruitment team to increase placement opportunities.
  • Maintaining contact with clients to ensure access to live jobs.

Compliance Administration:

  • Providing holiday and sickness absence compliance function cover and assisting with other ad-hoc compliance tasks including assisting with onboarding of new candidates and maintenance of active candidate compliance files.
  • Ensuring internal compliance documents and items, including contract paperwork (terms and confirmations) are correctly returned.
  • Ensuring that candidate payment information and documentation is on file prior to placement start dates.

Job description

Job responsibilities

Key Responsibilities:

  • Answering phones, taking messages, and transferring calls.
  • Adding, maintaining, and updating candidate and client database records to ensure accurate and up to date information.
  • Requesting new client credit checks.
  • Creating job records outlining client recruitment requirements, ensuring the system is kept up to date with live jobs, writing job descriptions and adding job documents (job descriptions/person specifications/required checklists) to relevant job records.
  • Publishing jobs to company website and social media.
  • Setup/management of candidates on Direct Engagement Portals.
  • Candidate CV formatting.

Candidate Sourcing:

  • Sourcing and attracting candidates using various methods including telephone calls, social media, job adverts, networking, and headhunting of passive candidates.
  • Conducting comprehensive candidate searches across internal and external databases.
  • Conducting initial screening to evaluate candidates suitability for specific roles.
  • Working with Recruitment Consultants to understand client requirements and identify suitable candidates.

Client Relationship Management and Business Development:

  • Identifying opportunities for business development through market research to support the recruitment team to increase placement opportunities.
  • Maintaining contact with clients to ensure access to live jobs.

Compliance Administration:

  • Providing holiday and sickness absence compliance function cover and assisting with other ad-hoc compliance tasks including assisting with onboarding of new candidates and maintenance of active candidate compliance files.
  • Ensuring internal compliance documents and items, including contract paperwork (terms and confirmations) are correctly returned.
  • Ensuring that candidate payment information and documentation is on file prior to placement start dates.

Person Specification

Customer service or administrative experience

Essential

  • Customer service or administrative experience

IT

Essential

  • Computer literacy, knowledgeable in Microsoft Word.
Person Specification

Customer service or administrative experience

Essential

  • Customer service or administrative experience

IT

Essential

  • Computer literacy, knowledgeable in Microsoft Word.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide Wellbeing

Address

Mind Professionals - Stow

Stow-cum-quy

CB25 9AS


Employer's website

https://providewellbeing.co.uk/ (Opens in a new tab)

Employer details

Employer name

Provide Wellbeing

Address

Mind Professionals - Stow

Stow-cum-quy

CB25 9AS


Employer's website

https://providewellbeing.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Director

Catherine Jenkins

admin@mindprofessionals.com

01223813838

Details

Date posted

23 June 2025

Pay scheme

Other

Salary

£24,265 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

828-PROVIDE3575

Job locations

Mind Professionals - Stow

Stow-cum-quy

CB25 9AS


Supporting documents

Privacy notice

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