Provide Wellbeing

Accounts Administrator

The closing date is 06 July 2025

Job summary

We are seeking a detail-oriented and proactive accounts administrator for a full-time 12 month fixed-term role.

The successful candidate will be responsible for accounts and business administration and will manage the company's credit control process, ensuring timely payments from clients and reducing outstanding debt.

LOCATION:

Stow-Cum-Quy, Cambridge

ACCOUNTABLE TO:

Operations Director / Accounts Officer

HOURS:

37.5 per week. Monday to Friday, 08:30 - 17:00 (1 hour lunch)

CONTRACT TYPE:

Fixed term - 12 months

SALARY:

£24,265 per annum

Main duties of the job

Key Responsibilities

Responsibilities will include but not be limited to:

  • Issuing monthly aged debtor/credit reports.
  • Contacting customers via phone, email, and written correspondence to follow up on overdue payments.
  • Escalating problematic accounts to management, recommending legal action where necessary.
  • Preparing regular reports on debtor status, aged debt analysis, and collection activity.
  • Sending invoice copies, backing data, and statements as required by customers.
  • Posting and allocating customer receipts.
  • Dealing with external and internal accounts queries.
  • Conducting credit checks to assess credit worthiness and applying and reviewing credit limits.

Other key accountabilities will be but are not limited to:

  • Managing accounts email inbox.
  • Issuing weekly timesheet reminders.
  • Providing holiday and sickness absence accounts cover and assisting with other ad-hoc accounts tasks.
  • Providing general administrative support, as required by the company.

About us

The Company: Mind Professionals operates three service areas:

MIND Recruitment: Aims to serve career mental health professionals and Healthcare Provider Service employers, with permanent and temporary staffing resource requirements.

MIND Experts: Delivers Expert Witness and Specialist Assessment Services to support the Legal Profession and Public Sector, Corporate Clients, and Insurance Services, as well as Private Individuals throughout the UK.

MIND Therapies: CQC Registered Specialists bringing together Service Providers and Health Professionals deploying assessment and treatment services for those affected by Neurodevelopmental Conditions - Autism and ADHD; Mental Disorder, Learning or Neurological Disability.

Mind Professionals is proud to be part of the Provide Wellbeing family, under the umbrella of Provide Community CIC.

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£24,265 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

828-PROVIDE3557

Job locations

Mind Professionals

1 Stow Court, Stow Road

Stow-cum-Quy, Cambridgeshire

CB25 9AS


Job description

Job responsibilities

Key Responsibilities

Responsibilities will include but not be limited to:

  • Issuing monthly aged debtor/credit reports.
  • Contacting customers via phone, email, and written correspondence to follow up on overdue payments.
  • Escalating problematic accounts to management, recommending legal action where necessary.

Job description

Job responsibilities

Key Responsibilities

Responsibilities will include but not be limited to:

  • Issuing monthly aged debtor/credit reports.
  • Contacting customers via phone, email, and written correspondence to follow up on overdue payments.
  • Escalating problematic accounts to management, recommending legal action where necessary.

Person Specification

Essential

Essential

  • Computer literacy

Desirable

  • Experience using Xero

Essential

Essential

  • Administrative or customer service experience

Essential

Essential

  • Numeracy test result
Person Specification

Essential

Essential

  • Computer literacy

Desirable

  • Experience using Xero

Essential

Essential

  • Administrative or customer service experience

Essential

Essential

  • Numeracy test result

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Provide Wellbeing

Address

Mind Professionals

1 Stow Court, Stow Road

Stow-cum-Quy, Cambridgeshire

CB25 9AS


Employer's website

https://providewellbeing.co.uk/ (Opens in a new tab)

Employer details

Employer name

Provide Wellbeing

Address

Mind Professionals

1 Stow Court, Stow Road

Stow-cum-Quy, Cambridgeshire

CB25 9AS


Employer's website

https://providewellbeing.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Director

Catherine Jenkins

catherine.jenkins@mindprofessionals.com

01223813838

Details

Date posted

09 June 2025

Pay scheme

Other

Salary

£24,265 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

828-PROVIDE3557

Job locations

Mind Professionals

1 Stow Court, Stow Road

Stow-cum-Quy, Cambridgeshire

CB25 9AS


Supporting documents

Privacy notice

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