Job responsibilities
Job Title: Team Manager
Location: Home Based
Department: Clinical
Reports To: Service Manager
Salary: TBD
Hours: 40 Hours per week
Job Summary:
This role is multifaceted, requiring a balance of leadership
skills, clinical expertise and a commitment to maintaining the delivery of
high-quality care. As a pivotal member of the team, you will play a key role in
co-ordinating and leading a group of dedicated clinicians, ensuring the
effective functioning of the clinical team, the safe delivery of care, and
excellent patient experience.
The postholder will be
expected to role model the behaviours and values of our organisation whilst
demonstrating your clinical responsibilities and specialised skills as an ADHD
Practitioner. This requires you to be an independent / supplementary Prescriber,
supporting patients throughout their treatment pathway which will include the
triage, assessment, diagnosis and where appropriate treatment of adults and or
Children in the care of ADHD 360.
Essential Duties and
Responsibilities:
Provide strong leadership and management of the clinical team,
fostering a positive and collaborative work environment. You will be responsible for the Line Management of
the clinical team ensuring adherence to company policies, process and
regulatory standards. You will be required to support team members in relation
to caseload management, clinical capacity and planning of clinical delivery.
Have the ability and willingness to hold
productive, but challenging conversations, and follow formal processes where
your team members are not meeting quality standards or performance targets. You
will be responsible for all matters relating to line management including
sickness management and performance management, preceptorship and
probation.
The postholder is required to manage informal
resolutions to concerns / complaints received from patients and families. You
will assist the patient experience team to respond to formal complaints where
an informal resolution has not been successful, which will require an
investigation of the concerns and identify opportunities for improvement and a
written response. The Team Lead will
ensure the implementation of agreed action plans from complaints and patient
safety incident reviews.
Conduct regular team meetings at a frequency of
at least monthly to share knowledge, cascade information, and address
challenges. You will use these meetings to enhance team cohesion and ensure a
unified approach to patient care, ensuring consistency across ADHD 360 service.
Through collaboration with the team Secretary Group, ensure seamless
coordination and efficient operations and addressing any issues that may impact
patient care or experience.
To be the first point of contact for your team
members to report and record clinical incidents, taking all necessary actions
to ensure the immediate safety of patients, their families and staff.
complete a range of patient safety incident
reviews and investigations at the instruction of the Directors and Clinical
Assurance Management Team. You will be
required to analyse and interpret a range of facts and situations and make
appropriate recommendations to learn from the findings of the incident.
Experience of overseeing & managing mental
health risk &/or safeguarding concerns raised by your team. This must
include the ability to contain and support so they can carry out their role
efficiently and promote a culture of safe management of risk. You will be the
first point of contact for support regarding the management of risk providing
advice and guidance and ensuring adherence to the relevant legislative and
legal requirements.
Working collaboratively with the Clinical Lead
with the induction of all new staff within your team, supported by the wider
programme of onboarding within the organisation, and will provide support to
the clinician throughout the probationary period as required.
The postholder will possess well-developed skills
in the ability to communicate effectively, orally and in writing, complex,
highly technical and/or clinically sensitive information to patients, their
families, carer and other professional colleagues both within and outside of
the organisation.
The postholder will ensure that all appraisals,
annual leave requests and sickness monitoring are up to date for their
allocated team.
Working collaboratively with the Clinical Lead and
HR with the monitoring of clinical performance and undertake performance
management plans where necessary.
Take responsibility for own continuous
professional development, maintaining a sound level of professional knowledge
and competence in line with professional development plan agreed at annual
appraisal.
In the
absence of the Clinical Lead, there is an expectation that you support
in their duties as and when required.
In addition to this role, the postholder is required to meet the
requirements of the ADHD Practitioner Job description as outlined below:
Assess adults, and/ or Children and young
people for ADHD, considering differential and/or co-occurring conditions to
make diagnostic decisions.
You will practice as a non-medical
prescriber (independent/supplementary prescribing) to develop and implement
treatment and titration plans, ensuring physical observations are obtained and
reviewed.
You will support the patient throughout
their treatment journey, conducting regular follow ups for adults and/or
children under your care until they have reached stability and optimisation.
Perform patient risk assessments and
review safeguarding needs in conjunction with treatment strategies during the
patient journey.
Responsibility for ensuring that the
prescription is written as per legal requirements for controlled and
non-controlled drugs
Maintain accurate and timely client
records on Chrysalis and associated clinical templates, adhering to
professional requirements for accurate record keeping, and the recording of
prescriptions in accordance with ADHD 360 policy.
Demonstrate a clear understanding and
adherence to security in relation to prescription security and management.
You will be responsible for recognising
and reporting clinical Incidents and near misses to support the culture of
continuous learning and improvement.
Qualifications and Experience:
Qualified
nurse, current UK registration and PIN with the NMC, Pharmacy Practitioner
with GPhC registration, Medic on GMC Register without practice restrictions
(Essential)
Qualified Medical or Non-medical
Prescriber (NMP) with current registration (Essential)
Specialist ADHD Nurse/ Pharmacist with
experience (Desirable)
To work unsupervised and independently
within the NMC Code of Professional Conduct, or GPHc Standards. (Essential)
Expert level of understanding of the
pharmaceutical treatment options for ADHD (Desirable)
Experience managing and supervising
staff, including dealing with organisational change, conflict management and
performance management. (Essential)
Experience of participation in Clinical Governance
processes including Clinical Audit, prioritising patient safety and quality.
Demonstratable Skills:
Demonstrable
ability to connect with and provide support for children and/ or Adults
Familiarity
with EPR systems
Willingness
to learn and follow clinics standards of practice
Excellent
communication skills, ability to communicate effectively with staff and
patients
Sufficient
IT skills to be able to undertake a remote post with virtual assessments
Ability
to work alongside others within a multi-disciplinary team setting.
Professional
approach consistent with regulatory body expectations
Excellent
time management and ability to manage own workload
Safeguarding Responsibilities:
ADHD360
is committed to safeguarding and promoting the welfare of children, young
people, and adults. Safeguarding is everyone's responsibility, and all
employees are required to act in such a way that always safeguards the health
and wellbeing of children, young people, and adults that you may come into
contact with during your work. To fulfil these duties, you will be required to
participate and attend appropriate mandatory training to recognise the signs
and symptoms of abuse and how to respond to these signs and symptoms. All
employees are required to adhere to local and national safeguarding policies
and guidance. All employees must also ensure that they understand and act in
accordance with this clause. If you do not understand exactly how this relates
to you personally, then you must ensure that you seek clarification from your
line manager or refer to the company Safeguarding policy. Equally, all managers
have a responsibility to ensure that their team understand their individual
responsibilities regarding the safeguarding of children, young people and
adults.
