Job summary
Join MET Medical as an Ambulance Care Assistant (ACA) and embark on a rewarding career whereyour compassionate care makes a real difference. In this role, you'll be the reassuring presence forpatients, ensuring their safe and comfortable transportation to medical facilities. As an ACA, you'llprovide vital non-emergency patient care, offering support and assistance with mobility when needed.
Your role is at the heart of our commitment to exceptional healthcare services, and you'll work closelywith our dedicated team of paramedics and healthcare professionals.
Job Title: Ambulance Care Assistant (ACA)
Location: St Albans, Hertfordshire
Pay: £22,048 - £23,046 per annum
Hours: 40 Hours
Main duties of the job
Overview:
- Maintaining patient records, following strict
protocols, and upholding MET Medicals standards of dignity and respect in
patient interactions.
- Driving PTS vehicles and cars or assisting drivers
in transporting patients.
- Transporting patients to and from treatment centres
in a professional, caring, and timely manner.
- Effectively communicating with patients, carers,
relatives, and healthcare colleagues.
- Providing a quality service to patients, relatives,
and carers, ensuring their safety and well-being.
- Acting in accordance with MET Medical Policies,
Procedures, and protocols, within the Ambulance Care Assistant scope of
practice.
More information and a
detailed job description isavailable on the page.
About us
MET Medical is an ambulance service based in Hertfordshire. We operate across a range of sectors and are an NHS supplier in Hertfordshire, Essex, Bedfordshire and Buckinghamshire.
MET Medical is a leading provider of medical transportation and event medical services in the UK. We specialise in delivering high-quality medical care and support for a wide range of events, including festivals, sports events, concerts, corporate functions, and more.
Our team of experienced healthcare professionals, including paramedics, nurses, and emergency medical technicians, is dedicated to ensuring the safety and well-being of attendees at every event we support. From medical staffing and ambulance provision to medical logistics and planning, MET Medical offers comprehensive solutions tailored to meet the unique needs of each event. With our commitment to excellence and professionalism, we strive to provide peace of mind to event organisers and attendees alike, making every event a safe and successful experience.
Job description
Job responsibilities
Responsibilities:
-
To undertake driving
duties of relevant type of Ambulance vehicle to the required standard subject
to appropriate training, driving vehicles carefully with every consideration
being given to the passenger, any equipment, the vehicle itself , other road
users and comply with the Highway Code and MET Medicals Policy guidelines and
current Legislation .
-
This role requires
the ability to work with vulnerable, frail people, with the need for medical treatment
at hospitals in a caring and compassionate way
-
Ensure patients
have a safe, smooth journey, complying with all relevant traffic legislation
and driving with consideration for other road users.
-
Where relevant
check that patients have all the necessary requirements for their appointment or
discharge, including paperwork and medication if appropriate.
-
When collecting
from home, request that the patients property is secured on leaving and that the
patients have a means of entry back into the property on return.
-
The Ambulance Care
Assistant is required to undertake daily vehicle checks to ensure that the ambulance
vehicle is roadworthy these checks shall include for example. Oil, Water, Fuel,
Tyre Pressure and Tyre Tread condition, Lights, Warning Devices etc. any defect
to be reported using Fleetcheck or RADAR and record on any computerised
system as required in accordance with Polices and Procedures
-
To use the Moving
Patient equipment provided: this will include the use of all types of carrying
equipment such as chairs, stretcher, lifting aids etc. This will require the
post holder to risk assess the best way to undertake the moving of patients
taking into consideration their needs, both medical and cultural and to follow
Health and Safety and other appropriate protocols and procedures.
-
To manoeuvre
patients into ambulance vehicles using either the patients wheelchair or ambulance
vehicle equipment and safely secure the patient and their equipment within the vehicle
for the duration of the journey to and from treatment centres.
-
To transport
patients using such assistance as may be required to and from treatment centres
as required/specified according to pre-determined schedules working to such
contractual standards that may be in place. This will include End of Life
patients
-
Ensure that all
patients are treated with dignity and respect in communications and actions, in
particular taking account of cultural differences and disability and in line
with the MET Medicals policy.
-
To report any
untoward incident immediately in accordance with MET Medical policy.
-
Maintain a
professional image and attitude in regards to patients,, visitors and coworkers.
-
Using service
communications equipment, communicate regularly and effectively with the Patient
Transport Control Room and MET Medical staff to ensure that work is planned effectively
and efficiently.
-
Assist in the
delivery of local contract requirements by ensuring patients are moved within agreed
timescales and where reasonably practicable.
-
To carry out
vehicle equipment checks and restock as required at the start of duty in accordance
with MET Medicals Policy and Procedures, ensuring that the ambulance vehicle is
properly kitted, cleaned (paying particular attention to infection control) and
stocked, faults and omissions reported and all appropriate recording procedures
completed.
-
To ensure that all
clinical waste is disposed of according to MET Medical policy and current legislation
-
To undertake all
statutory and mandatory training commensurate with the role of an Ambulance
Care Assistant
- To use all MET
Medical equipment, facilities and premises in a careful, proper and mindful manner
paying due regard to safety and security at all times.
-
To maintain
competency to operate all equipment and information systems used during the course
of duties, ensuring the efficient and effective operation of equipment, and the
safe use of equipment at all times, reporting faults in the appropriate manner.
-
To wear Personal
Protective Equipment (PPE) both uniform and additional kit supplied by MET Medical as required to support Infection
Prevention and Control during normal duties in their role. The equipment should
be kept clean and tidy and worn to the required standard in accordance with MET
Medicals Policies and Procedures.
-
To accurately
complete and administer information and documentation as necessary and in accordance
with current General Data Protection Regulations (GDPR) requirements
- In addition to your primary responsibilities, you may be
required to undertake ad-hoc tasks or respond to reasonable management
instructions as needed to support the efficient operation of our healthcare
services.
REQUIREMENTS:
Essential / Experience:
-
At
least 2 years experience of driving with a full manual UK driving licence - (No
more than 3
-
endorsement
points)
-
Valid
in date FREC 3 Certificate or Ambulance Care Assistant Certificate
-
Excellent
interpersonal skills with ability to communicate effectively at all levels
-
Minimum
of GCSE Maths & English Grade C or above
-
To
be flexible, approachable, calm, enthusiastic, honest and have integrity
-
A
caring attitude towards patients and the ability to show empathy
-
Applicants
require excellent communication skills and a good level of English (spoken and
written).
Job description
Job responsibilities
Responsibilities:
-
To undertake driving
duties of relevant type of Ambulance vehicle to the required standard subject
to appropriate training, driving vehicles carefully with every consideration
being given to the passenger, any equipment, the vehicle itself , other road
users and comply with the Highway Code and MET Medicals Policy guidelines and
current Legislation .
-
This role requires
the ability to work with vulnerable, frail people, with the need for medical treatment
at hospitals in a caring and compassionate way
-
Ensure patients
have a safe, smooth journey, complying with all relevant traffic legislation
and driving with consideration for other road users.
-
Where relevant
check that patients have all the necessary requirements for their appointment or
discharge, including paperwork and medication if appropriate.
-
When collecting
from home, request that the patients property is secured on leaving and that the
patients have a means of entry back into the property on return.
-
The Ambulance Care
Assistant is required to undertake daily vehicle checks to ensure that the ambulance
vehicle is roadworthy these checks shall include for example. Oil, Water, Fuel,
Tyre Pressure and Tyre Tread condition, Lights, Warning Devices etc. any defect
to be reported using Fleetcheck or RADAR and record on any computerised
system as required in accordance with Polices and Procedures
-
To use the Moving
Patient equipment provided: this will include the use of all types of carrying
equipment such as chairs, stretcher, lifting aids etc. This will require the
post holder to risk assess the best way to undertake the moving of patients
taking into consideration their needs, both medical and cultural and to follow
Health and Safety and other appropriate protocols and procedures.
-
To manoeuvre
patients into ambulance vehicles using either the patients wheelchair or ambulance
vehicle equipment and safely secure the patient and their equipment within the vehicle
for the duration of the journey to and from treatment centres.
-
To transport
patients using such assistance as may be required to and from treatment centres
as required/specified according to pre-determined schedules working to such
contractual standards that may be in place. This will include End of Life
patients
-
Ensure that all
patients are treated with dignity and respect in communications and actions, in
particular taking account of cultural differences and disability and in line
with the MET Medicals policy.
-
To report any
untoward incident immediately in accordance with MET Medical policy.
-
Maintain a
professional image and attitude in regards to patients,, visitors and coworkers.
-
Using service
communications equipment, communicate regularly and effectively with the Patient
Transport Control Room and MET Medical staff to ensure that work is planned effectively
and efficiently.
-
Assist in the
delivery of local contract requirements by ensuring patients are moved within agreed
timescales and where reasonably practicable.
-
To carry out
vehicle equipment checks and restock as required at the start of duty in accordance
with MET Medicals Policy and Procedures, ensuring that the ambulance vehicle is
properly kitted, cleaned (paying particular attention to infection control) and
stocked, faults and omissions reported and all appropriate recording procedures
completed.
-
To ensure that all
clinical waste is disposed of according to MET Medical policy and current legislation
-
To undertake all
statutory and mandatory training commensurate with the role of an Ambulance
Care Assistant
- To use all MET
Medical equipment, facilities and premises in a careful, proper and mindful manner
paying due regard to safety and security at all times.
-
To maintain
competency to operate all equipment and information systems used during the course
of duties, ensuring the efficient and effective operation of equipment, and the
safe use of equipment at all times, reporting faults in the appropriate manner.
-
To wear Personal
Protective Equipment (PPE) both uniform and additional kit supplied by MET Medical as required to support Infection
Prevention and Control during normal duties in their role. The equipment should
be kept clean and tidy and worn to the required standard in accordance with MET
Medicals Policies and Procedures.
-
To accurately
complete and administer information and documentation as necessary and in accordance
with current General Data Protection Regulations (GDPR) requirements
- In addition to your primary responsibilities, you may be
required to undertake ad-hoc tasks or respond to reasonable management
instructions as needed to support the efficient operation of our healthcare
services.
REQUIREMENTS:
Essential / Experience:
-
At
least 2 years experience of driving with a full manual UK driving licence - (No
more than 3
-
endorsement
points)
-
Valid
in date FREC 3 Certificate or Ambulance Care Assistant Certificate
-
Excellent
interpersonal skills with ability to communicate effectively at all levels
-
Minimum
of GCSE Maths & English Grade C or above
-
To
be flexible, approachable, calm, enthusiastic, honest and have integrity
-
A
caring attitude towards patients and the ability to show empathy
-
Applicants
require excellent communication skills and a good level of English (spoken and
written).
Person Specification
Qualifications
Essential
- At least 2 years experience of driving with a full manual UK driving licence - (No more than 3
- endorsement points)
- Valid in date FREC 3 Certificate or Ambulance Care Assistant Certificate
- Excellent interpersonal skills with ability to communicate effectively at all levels
- Minimum of GCSE Maths & English Grade C or above
- To be flexible, approachable, calm, enthusiastic, honest and have integrity
- A caring attitude towards patients and the ability to show empathy
- Applicants require excellent communication skills and a good level of English (spoken and written).
Person Specification
Qualifications
Essential
- At least 2 years experience of driving with a full manual UK driving licence - (No more than 3
- endorsement points)
- Valid in date FREC 3 Certificate or Ambulance Care Assistant Certificate
- Excellent interpersonal skills with ability to communicate effectively at all levels
- Minimum of GCSE Maths & English Grade C or above
- To be flexible, approachable, calm, enthusiastic, honest and have integrity
- A caring attitude towards patients and the ability to show empathy
- Applicants require excellent communication skills and a good level of English (spoken and written).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
