Job summary
Volunteer Event First Aiders support the delivery of safe, compassionate first aid and welfare services at community and charity events across the North East of England. The role is ideal for individuals who want to give back to their community, gain valuable experience, or build skills for a future career in healthcare, emergency services, or social care.
No previous experience is required. Full training, supervision, uniform, and equipment are provided. Volunteers work as part of a supportive event medical team, offering first aid, reassurance, and assistance to members of the public in line with agreed procedures.
This role provides excellent CV-building experience, helping volunteers develop confidence, communication skills, teamwork, and real-world experience in a healthcare environment, while making a meaningful contribution to local communities.
Apply via our website site
www.excelems.co.uk/careers
Main duties of the job
- Provide basic first aid and initial care to members of the public at events
- Offer reassurance, welfare support, and clear communication to individuals who are unwell, injured, or distressed
- Assist with minor injuries and illnesses under appropriate supervision
- Recognise deteriorating conditions and escalate concerns promptly to senior clinical staff
- Support safeguarding and vulnerable person processes
- Accurately record care and incidents using agreed documentation systems
- Work collaboratively with other volunteers, clinical staff, event organisers, and emergency services
- Follow training, policies, and procedures at all times
- Act in a professional, calm, and compassionate manner, representing the service positively
About us
XL Team Comprehensive Medical, Health & Safety Solutions Across the U.K.
XL Team, proudly rooted in the North East U.K., delivers a wide range of health, safety, and medical services nationwide. Our expertise includes event medical services with highly trained medics, paramedics, and ambulance support for events of all sizes. We also provide dedicated TV and film medical support, ensuring on-set safety for productions across the U.K.
Our event welfare services offer vital attendee support, including quiet spaces, emotional care, and essential supplies to improve event experiences. In the workplace, our occupational health services help businesses promote employee well-being through tailored health surveillance and risk management solutions.
We are a trusted provider of accredited training courses, including first aid, mental health first aid, and workplace safety, helping individuals and teams stay prepared for emergencies. Additionally, through XL Health, we lead community wellness initiatives and offer life-saving innovations to improve public safety.
With a commitment to professionalism, care, and excellence, XL Team combines local expertise with national reach, offering bespoke services that enhance safety and well-being in any setting. Visit www.xlteam.co.uk to learn more.
Job description
Job responsibilities
We are looking for friendly, reliable volunteers to help provide basic first aid and support at community and charity events across the North East.
You do not need any previous medical experience. Full training is provided, and you will always work as part of a team with support available. This role is about helping people, offering reassurance, and being a calm, approachable presence at events.
Volunteering as an Event First Aider is a great way to support your local community, build confidence, and gain experience for your CV, especially if you are interested in healthcare, emergency services, or public service roles.
What youll do
- Help people who feel unwell or have minor injuries
- Offer reassurance and support to members of the public
- Get help from senior staff when needed you are never on your own
- Work as part of a friendly event team
- Record basic details of any support you provide
What were looking for
- A caring and helpful attitude
- Good communication skills
- Willingness to learn and complete training
- Reliability and teamwork
What youll get
- Free training and ongoing support
- All uniform and equipment provided
- Flexible volunteering around work or study
- Valuable experience for your CV
- The chance to make a real difference in your community
Job description
Job responsibilities
We are looking for friendly, reliable volunteers to help provide basic first aid and support at community and charity events across the North East.
You do not need any previous medical experience. Full training is provided, and you will always work as part of a team with support available. This role is about helping people, offering reassurance, and being a calm, approachable presence at events.
Volunteering as an Event First Aider is a great way to support your local community, build confidence, and gain experience for your CV, especially if you are interested in healthcare, emergency services, or public service roles.
What youll do
- Help people who feel unwell or have minor injuries
- Offer reassurance and support to members of the public
- Get help from senior staff when needed you are never on your own
- Work as part of a friendly event team
- Record basic details of any support you provide
What were looking for
- A caring and helpful attitude
- Good communication skills
- Willingness to learn and complete training
- Reliability and teamwork
What youll get
- Free training and ongoing support
- All uniform and equipment provided
- Flexible volunteering around work or study
- Valuable experience for your CV
- The chance to make a real difference in your community
Person Specification
Experience
Essential
- A caring, friendly, and approachable attitude
- Willingness to help and support members of the public
- Good communication skills
- Ability to stay calm and follow guidance in busy environments
- Willingness to complete training provided
- Reliable and able to commit to agreed volunteer shifts
- Able to work as part of a team
Desirable
- Interest in healthcare, first aid, or community support
- Interest in volunteering or public service roles
- Students, career changers, or those returning to work are welcome
- Previous volunteering or customer-facing experience (not essential)
Qualifications
Essential
- No qualifications required to apply
- Willingness to complete free first aid and basic life support training
- All training and updates provided as part of the volunteer role
Desirable
- No previous first aid or medical experience required
- Experience working with the public or volunteering is helpful but not essential
- An interest in learning new skills and supporting others is more important than experience
Person Specification
Experience
Essential
- A caring, friendly, and approachable attitude
- Willingness to help and support members of the public
- Good communication skills
- Ability to stay calm and follow guidance in busy environments
- Willingness to complete training provided
- Reliable and able to commit to agreed volunteer shifts
- Able to work as part of a team
Desirable
- Interest in healthcare, first aid, or community support
- Interest in volunteering or public service roles
- Students, career changers, or those returning to work are welcome
- Previous volunteering or customer-facing experience (not essential)
Qualifications
Essential
- No qualifications required to apply
- Willingness to complete free first aid and basic life support training
- All training and updates provided as part of the volunteer role
Desirable
- No previous first aid or medical experience required
- Experience working with the public or volunteering is helpful but not essential
- An interest in learning new skills and supporting others is more important than experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
