Job summary
Are you looking for a genuinely unique, challenging, yet very rewarding role?
We are looking for staff, which we call Secure Ambulance Care Assistants, to work within our secure transport services. It is called 'secure transport' as the service users we transport, can often be detained under the Mental Health Act, and we, therefore, have a duty of care to ensure they are safe and 'secure' during transport. We want our new staff to enjoy the spontaneous nature of getting called out, and that no two days (or people we transport) will ever be the same. The role, although unique, is built on the foundation of standard Patient Transport Services (PTS), and will indeed involve some standard PTS.
The role of an Ambulance Care Assistant within the world of secure transport is to provide quality transport for individuals during their conveyance. If you are a compassionate, caring individual we would like to hear from you.
We have great rates of pay, in addition to a genuinely rewarding role with progression opportunities, and a friendly, welcoming team behind you. Joining our family will see you enjoying a rewarding career, with a great wage.
You are paid a full-time wage in exchange for being available to work up to 37.5 hours per week. Overtime is available.
IMPORTANT: See "Supporting Information" for the full job description, or view the job description on our Indeed Jobs page which displays this much more clearly:https://uk.indeed.com/cmp/Secure-Solutions-Group-Limited/jobs
Main duties of the job
Day-to-day you will collect and drop off service users with mental health issues all across the country, with support from your colleagues. You will use your people skills to make vulnerable service users feel safe enough to travel with you. No two days are the same. You will generally take it in turns to drive and be in the back sitting with the service user. When we get called out, you will make your way from home to our base to collect a vehicle. You will also be involved in transport of those with limited mobility, including use of wheelchairs, stretchers, carry chairs, manual handling equipment, and standard ambulance vehicles.
An example of duties included are:
- Responding from your home to our base while on-call in a timely manner, typically within 40 minutes from activation
- Driving to and from destinations in a standard B-category vehicle, such as a response car, small minibus, or non-emergency ambulance type vehicle such as a Peugeot Boxer.
- Sitting with service users during journeys to ensure both they and your colleagues are safe and feel supported.
- Determining the comfort of service users by engaging with them and building up a rapport.
- Liaising with professionals to receive and provide detailed handovers and to develop your own dynamic risk assessment prior to and during each and every journey.
- Always maintaining strict confidentiality of patient information and SSGL company information.
- Ensuring dignity and privacy and that individual needs are met.
About us
It's difficult to get across in a job advert the culture we adopt, but SSGL is a close family of staff, that is welcoming to new colleagues joining our family. We work closely together and are closely supported by personable management who take a genuine interest in ensuring staff welfare and wellbeing are looked after.
Secure Solutions Group Limited is an award-winning CQC-regulated independent ambulance service based in Barnsley, South Yorkshire, providing medical transport to numerous NHS Trusts and private sector partners across the UK. We have recently been rated Good by our regulator and you can view our very successful report on our website. We operate 10-20 staff, across 8 or so vehicles.
We have been awarded 'The Most Innovative Independent Ambulance Service - Yorkshire' for 3 years running. We are also an Equal Opportunities and Living Wage Employer.
SSGL, in its role as a supplier of patient transport services, offers a tailored service assisting service users with mental health issues to hospitals, or transfers between hospitals, at what can often be very vulnerable times in their lives, whilst meeting their transport needs. Your work and life experience make a world of difference, which is what makes our services unique.
IMPORTANT: See "Supporting Information" for the full job description, or view the job description on our Indeed Jobs page which displays this much more clearly:https://uk.indeed.com/cmp/Secure-Solutions-Group-Limited/jobs
Job description
Job responsibilities
Job Type / Category:
We are looking for staff, which we call Secure Ambulance Care Assistants, to work within our secure transport services. It is called 'secure transport' as the service users we transport, can often be detained under the Mental Health Act, and we, therefore, have a duty of care to ensure they are safe and 'secure' during transport. We want our new staff to enjoy the spontaneous nature of getting called out, and that no two days (or people we transport) will ever be the same. The role, although unique, is built on the foundation of standard Patient Transport Services (PTS), and will indeed involve some standard PTS tasks on occasions. We are looking for highly motivated individuals to expand our team of professionals to service multiple clients across the UK from our South Yorkshire base.
The role of an Ambulance Care Assistant within the world of secure transport is to provide quality transition and transport for individuals during their conveyance. If you are a compassionate, caring individual we would like to hear from you.
We have great rates of pay, in addition to a genuinely rewarding role with progression opportunities, and a friendly, welcoming team behind you. Joining our family will see you enjoying a rewarding career, with a great wage.
You will work out with us, around 2 weeks before the new month, 4 days of the week you can work, and will be on call that day and night. You are paid a full-time wage in exchange for being available to work up to 37.5 hours per week. On average over the month our staff work 31.5 hours per week, although some weeks will be very busy, and some weeks will be quiet. Overtime is available.
Roles and Responsibilities:
Day-to-day you will collect and drop off service users with mental health issues all across the country, with support from your colleagues. You will use your people skills to make vulnerable service users feel safe enough to travel with you. This could be from the service user's house to a hospital, from hospital to hospital, or even hospital to appointments. No two days are the same. You will generally take it in turns to drive and be in the back sitting with the service user. When we get called out, you will make your way from home to our base to collect a vehicle. At the start of each journey, a vehicle check needs to be performed at our base, in addition to checking all equipment is ready for use. You will also be involved in transport of those with limited mobility, including use of wheelchairs, stretchers, carry chairs, manual handling equipment, and standard ambulance vehicles - training for all of which will be provided.
An example of duties included are:
- Responding from your home to our base while on-call in a timely manner, typically within 40 minutes from activation
- Driving to and from destinations in a standard B-category vehicle, such as a response car, small minibus, or non-emergency ambulance type vehicle such as a Peugeot Boxer.
- Sitting with service users during journeys to ensure both they and your colleagues are safe and feel supported.
- Determining the comfort of service users by engaging with them and building up a rapport.
- Liaising with professionals to receive and provide detailed handovers and to develop your own dynamic risk assessment prior to and during each and every journey.
- Updating patient and company specific records, such as completing a general summary of the transport, entering arrival and departure times, and documenting that cleaning has taken place.
- Taking personal responsibility for high standards of cleanliness and following all guidelines set by infection control policy.
- Carrying out daily checks of vehicle, and the reporting of any vehicle/equipment defects.
- Always maintaining strict confidentiality of patient information and SSGL company information.
- Working effectively with colleagues in order to achieve the desired outcome that promotes the well-being of service users.
- Ensuring dignity and privacy and that individual needs are met.
- Performing duties expected of an Ambulance Care Assistant within a Patient Transport Service.
Job description
Job responsibilities
Job Type / Category:
We are looking for staff, which we call Secure Ambulance Care Assistants, to work within our secure transport services. It is called 'secure transport' as the service users we transport, can often be detained under the Mental Health Act, and we, therefore, have a duty of care to ensure they are safe and 'secure' during transport. We want our new staff to enjoy the spontaneous nature of getting called out, and that no two days (or people we transport) will ever be the same. The role, although unique, is built on the foundation of standard Patient Transport Services (PTS), and will indeed involve some standard PTS tasks on occasions. We are looking for highly motivated individuals to expand our team of professionals to service multiple clients across the UK from our South Yorkshire base.
The role of an Ambulance Care Assistant within the world of secure transport is to provide quality transition and transport for individuals during their conveyance. If you are a compassionate, caring individual we would like to hear from you.
We have great rates of pay, in addition to a genuinely rewarding role with progression opportunities, and a friendly, welcoming team behind you. Joining our family will see you enjoying a rewarding career, with a great wage.
You will work out with us, around 2 weeks before the new month, 4 days of the week you can work, and will be on call that day and night. You are paid a full-time wage in exchange for being available to work up to 37.5 hours per week. On average over the month our staff work 31.5 hours per week, although some weeks will be very busy, and some weeks will be quiet. Overtime is available.
Roles and Responsibilities:
Day-to-day you will collect and drop off service users with mental health issues all across the country, with support from your colleagues. You will use your people skills to make vulnerable service users feel safe enough to travel with you. This could be from the service user's house to a hospital, from hospital to hospital, or even hospital to appointments. No two days are the same. You will generally take it in turns to drive and be in the back sitting with the service user. When we get called out, you will make your way from home to our base to collect a vehicle. At the start of each journey, a vehicle check needs to be performed at our base, in addition to checking all equipment is ready for use. You will also be involved in transport of those with limited mobility, including use of wheelchairs, stretchers, carry chairs, manual handling equipment, and standard ambulance vehicles - training for all of which will be provided.
An example of duties included are:
- Responding from your home to our base while on-call in a timely manner, typically within 40 minutes from activation
- Driving to and from destinations in a standard B-category vehicle, such as a response car, small minibus, or non-emergency ambulance type vehicle such as a Peugeot Boxer.
- Sitting with service users during journeys to ensure both they and your colleagues are safe and feel supported.
- Determining the comfort of service users by engaging with them and building up a rapport.
- Liaising with professionals to receive and provide detailed handovers and to develop your own dynamic risk assessment prior to and during each and every journey.
- Updating patient and company specific records, such as completing a general summary of the transport, entering arrival and departure times, and documenting that cleaning has taken place.
- Taking personal responsibility for high standards of cleanliness and following all guidelines set by infection control policy.
- Carrying out daily checks of vehicle, and the reporting of any vehicle/equipment defects.
- Always maintaining strict confidentiality of patient information and SSGL company information.
- Working effectively with colleagues in order to achieve the desired outcome that promotes the well-being of service users.
- Ensuring dignity and privacy and that individual needs are met.
- Performing duties expected of an Ambulance Care Assistant within a Patient Transport Service.
Person Specification
Qualifications
Essential
- A VALID UK MANUAL DRIVING LICENCE
Experience
Essential
- Experience of driving vehicles
- Experience in dealing with people in a professional capacity
Basic Elibility Criteria
Essential
- Live within an absolute MAXIMUM distance of 30 minutes from the postcode S72 8RP
- You understand the roles starts as self-employed (we can do this for you if this is new to you)
- You drive your own vehicle, have LESS than 6 points on your driving licence, AND are over 25 for insurance purposes
Person Specification
Qualifications
Essential
- A VALID UK MANUAL DRIVING LICENCE
Experience
Essential
- Experience of driving vehicles
- Experience in dealing with people in a professional capacity
Basic Elibility Criteria
Essential
- Live within an absolute MAXIMUM distance of 30 minutes from the postcode S72 8RP
- You understand the roles starts as self-employed (we can do this for you if this is new to you)
- You drive your own vehicle, have LESS than 6 points on your driving licence, AND are over 25 for insurance purposes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
