Mental Health Support Worker

Job description

Job responsibilities

1. To ensure that agreed quality assurances initiatives are adhered to within the clinic.

2. Liaise with social care regulators and local authorities when required to ensure effective patient care

3. To assist in the day to day running of the clinic

4. To report to a senior member of the team if there are any concerns regarding the running of the clinic or any individual patient concerns.

5. To provide improvement, independence and choice for patients, making sure they are treated with dignity at all times.

6. To comply with all regulatory requirements at all times and in particular the Regulations for the Registration and Inspection of outpatient clinics.

7. To ensure policy and procedures understood by yourself to ensure the highest standard of care.

8. To ensure that all patients have an up-date care plan, which is regularly evaluated and actively involves patients in the preparation.

9. To ensure all risks associated with care is identified and correctly actioned.

10. To arrange regular reviews with patients, relatives.

11. To ensure the protection and safety of patients at all times, which requires conducting regular health and safety checks and checks that the fire alarms systems are always fully functional.

12. To personally have a full understanding and working knowledge of Optimise Healthcare Group policies and procedures and ensure that all these policies are applied at all times.

13. Promote a positive patient care orientated environment and you are familiar with the company complaints procedure

14. To remain professionally updated and ensure care in all areas is delivered in line with the latest research to promote evidence based practice.

15. To liaise effectively with Head Office Departments, building good working relationships, as required for the good operation of the clinic.

16. To ensure the security and confidentially of records and information relating to the service.

17. To establish and maintain good relationships with relatives and friends of the patient, purchases, referring agencies, the local community and any other parties with whom Optimise Healthcare Group has dealings.

18. To report immediately of its occurrence any serious incident which affects the wellbeing of the patient to the Registered Manager.

19. To welcome and be courteous to all visitors to the clinic at all times.

20. As required to attend meetings with Directors/Registered Manager to discuss the overall management of the clinic.

21. To undertake relevant training in relation to your job role

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• Minimum 1 year experience working within mental health services

Desirable

• NVQ level 3 in health and social care
• Completion of Care Certificate
• Other health and social care qualifications

Experience

Essential

• Minimum 1 year experience working in mental health services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Optimise Healthcare Group

Address

Oakwood House

Taylor Business Park

Warrington

WA3 6WP

Employer's website

https://www.optimisehealthcaregroup.co.uk/ (Opens in a new tab)