Cleveland Clinic London

Lead Pharmacy Technician - Oncology Services

The closing date is 31 May 2026

Job summary

Reporting to the Clinical Pharmacy Services Manager, the Lead Pharmacy Technician Oncology Services will provide an exemplary pharmacy service in accordance with current legislation, accepted professional and ethical standards and clinical requirements. The post holder will lead on oncology medicines management services across Inpatient, Outpatient and Day Case, with a particular focus on governance, education and training, and Oncology Pharmacy service development.

Main duties of the job

  • Lead and deliver medicines management services within oncology clinical areas.
  • Process Systemic Anti-Cancer Treatment (SACT) prescriptions according to local and national standards, support dispensing coordination and timely medicines supply.
  • Participate in review and implementation of related policies and procedures.
  • Monitor Oncology Pharmacy KPIs and productivity metrics.
  • Act as liaison between Pharmacy Quality Assurance/Aseptic Services and oncology clinical teams to resolve operational issues.

About us

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development.

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our Patients First philosophy is at the heart of everything that we do.

Details

Date posted

13 April 2026

Pay scheme

Other

Salary

£46,000 to £52,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0396-26-0007

Job locations

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Job description

Job responsibilities

Job Responsibilities

Clinical & Operational Oncology Services

Lead and deliver medicines management services within oncology clinical areas.

Work collaboratively with the clinical pharmacy team and wider MDT to support effective medicines management services across clinical areas.

Process Systemic Anti-Cancer Treatment (SACT) prescriptions according to local and national standards, support dispensing coordination and timely medicines supply.

Attend relevant MDT or discharge planning meetings.

Ensure safe handling, storage, and transport of medicines including cytotoxic medicines.

Provide counselling to patients, their carers, and healthcare professionals regarding medicines use.

Support clinical trials medicines processes where applicable.

Oversee safe and compliant management of Controlled Drugs in oncology areas.

Prioritise and obtain accurate medication histories as part of the pre-admission process

Develop, implement and facilitate the delivery of advanced clinical pharmacy services, such as smoking cessation services and pre-operation assessment clinic.

Adhere to relevant Finance related policies including authorisations and billing

Medicines Safety & Governance

Participate in review and implementation of related policies and procedures.

Support the Pharmacy Leadership team where needed.

Prioritise own work and to assist other pharmacy technicians where required.

Support best practice and delivery of high-quality care.

Support departmental and hospital audits, service evaluations and research.

Assist with the management of complaints and take corrective actions as appropriate.

Report incidents using the hospital quality management system.

Assist in managing clinical incidents involving medicines and explore ways of minimising risk of future recurrence

Proactively implement any local and national medication safety directives in relation to medications particularly within oncology.

Ensure that relevant local and national Medication Safety agenda is taken forward effectively.

Education, Training & Workforce Development

Act as a role model to Pharmacy Caregivers.

Support and provide training to Pharmacy and other multidisciplinary Caregivers to meet their medicines-related educational and developmental needs, including developing and delivering pharmacy induction and training.

Act as an Educational Supervisor. Supervise junior / trainee Caregivers in the delivery of medicine management service and signing off related competencies.

Ensure regular attendance to Pharmacy or related professional networking conferences and events.

Any other duties commensurate with the role or at the request of the Pharmacy Leadership team.

Actively involved in team engagement and recruitment processes across Pharmacy Technician and Assistant staff groups.

Participate in recruitment, appraisal, and performance management of technician staff.

Contribute to rota management to maintain adequate staffing levels needed for safe pharmacy services.

Medicines Optimisation & Service Development

Lead and implement oncology medicines optimisation projects.

Develop technician-led service improvement initiatives.

Monitor oncology pharmacy KPIs and productivity metrics.

Report regularly to Pharmacy Leadership Team on oncology technician performance and project progress.

Pharmacy Quality Assurance/Aseptic Services Support

Support the Pharmacy Quality Assurance/Aseptic Services including technician workflow within aseptic services relating to oncology production.

Support the Pharmacy Quality Assurance/Aseptic Services including technician compliance with SOPs, environmental standards, and quality assurance requirements.

Support capacity planning and service resilience within oncology technical services.

Act as liaison between Pharmacy Quality Assurance/Aseptic Services and oncology clinical teams to resolve operational issues.

Education

GCSE English, Maths, Science and 2 other GCSEs or equivalent

NVQ3 Pharmaceutical Sciences plus BTEC or equivalent

Pharmacy Technician registration with the General Pharmaceutical Council (GPhC)

Medicines Management Technician qualification

Accredited Checking Technician qualification

Education Supervisor Course via HEE

Desirable if post holder acquires accreditation from Leadership and Management courses or accredited CPD courses, not limited to CPPEs or academic institutions

Certifications

Certified within project management.

Languages

Ability to speak and write in English is required

Complexity of Work

Good attention to detail

Excellent analytical, verbal and written communication skills

Ability to critically analyse complex and difficult situations and apply problem-solving skills

Critical thinking skills, decisive judgment and the ability to work with minimal supervision

Ability to work in a pressurised environment and take appropriate action

Demonstrates a broad knowledge of medicines management

Demonstrates compassion through effective relationships based on empathy, respect and dignity.

Work Experience

Essential Qualifications & Experience

Demonstrable evidence of competence within the scope of practice

Experience of applying reasoning skills to a range of complex and varied patient requirements

Experience of working in a hospital pharmacy and of project related work in this environment

Experience of working in partnership across clinical teams

Desirable

Desirable if post holder acquires experience and knowledge in Pharmacy automation systems and electronic health records.

Physical Requirements

Frequent requirement to bend/stretch when obtaining medicines working in the Pharmacy and clinical areas

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Job description

Job responsibilities

Job Responsibilities

Clinical & Operational Oncology Services

Lead and deliver medicines management services within oncology clinical areas.

Work collaboratively with the clinical pharmacy team and wider MDT to support effective medicines management services across clinical areas.

Process Systemic Anti-Cancer Treatment (SACT) prescriptions according to local and national standards, support dispensing coordination and timely medicines supply.

Attend relevant MDT or discharge planning meetings.

Ensure safe handling, storage, and transport of medicines including cytotoxic medicines.

Provide counselling to patients, their carers, and healthcare professionals regarding medicines use.

Support clinical trials medicines processes where applicable.

Oversee safe and compliant management of Controlled Drugs in oncology areas.

Prioritise and obtain accurate medication histories as part of the pre-admission process

Develop, implement and facilitate the delivery of advanced clinical pharmacy services, such as smoking cessation services and pre-operation assessment clinic.

Adhere to relevant Finance related policies including authorisations and billing

Medicines Safety & Governance

Participate in review and implementation of related policies and procedures.

Support the Pharmacy Leadership team where needed.

Prioritise own work and to assist other pharmacy technicians where required.

Support best practice and delivery of high-quality care.

Support departmental and hospital audits, service evaluations and research.

Assist with the management of complaints and take corrective actions as appropriate.

Report incidents using the hospital quality management system.

Assist in managing clinical incidents involving medicines and explore ways of minimising risk of future recurrence

Proactively implement any local and national medication safety directives in relation to medications particularly within oncology.

Ensure that relevant local and national Medication Safety agenda is taken forward effectively.

Education, Training & Workforce Development

Act as a role model to Pharmacy Caregivers.

Support and provide training to Pharmacy and other multidisciplinary Caregivers to meet their medicines-related educational and developmental needs, including developing and delivering pharmacy induction and training.

Act as an Educational Supervisor. Supervise junior / trainee Caregivers in the delivery of medicine management service and signing off related competencies.

Ensure regular attendance to Pharmacy or related professional networking conferences and events.

Any other duties commensurate with the role or at the request of the Pharmacy Leadership team.

Actively involved in team engagement and recruitment processes across Pharmacy Technician and Assistant staff groups.

Participate in recruitment, appraisal, and performance management of technician staff.

Contribute to rota management to maintain adequate staffing levels needed for safe pharmacy services.

Medicines Optimisation & Service Development

Lead and implement oncology medicines optimisation projects.

Develop technician-led service improvement initiatives.

Monitor oncology pharmacy KPIs and productivity metrics.

Report regularly to Pharmacy Leadership Team on oncology technician performance and project progress.

Pharmacy Quality Assurance/Aseptic Services Support

Support the Pharmacy Quality Assurance/Aseptic Services including technician workflow within aseptic services relating to oncology production.

Support the Pharmacy Quality Assurance/Aseptic Services including technician compliance with SOPs, environmental standards, and quality assurance requirements.

Support capacity planning and service resilience within oncology technical services.

Act as liaison between Pharmacy Quality Assurance/Aseptic Services and oncology clinical teams to resolve operational issues.

Education

GCSE English, Maths, Science and 2 other GCSEs or equivalent

NVQ3 Pharmaceutical Sciences plus BTEC or equivalent

Pharmacy Technician registration with the General Pharmaceutical Council (GPhC)

Medicines Management Technician qualification

Accredited Checking Technician qualification

Education Supervisor Course via HEE

Desirable if post holder acquires accreditation from Leadership and Management courses or accredited CPD courses, not limited to CPPEs or academic institutions

Certifications

Certified within project management.

Languages

Ability to speak and write in English is required

Complexity of Work

Good attention to detail

Excellent analytical, verbal and written communication skills

Ability to critically analyse complex and difficult situations and apply problem-solving skills

Critical thinking skills, decisive judgment and the ability to work with minimal supervision

Ability to work in a pressurised environment and take appropriate action

Demonstrates a broad knowledge of medicines management

Demonstrates compassion through effective relationships based on empathy, respect and dignity.

Work Experience

Essential Qualifications & Experience

Demonstrable evidence of competence within the scope of practice

Experience of applying reasoning skills to a range of complex and varied patient requirements

Experience of working in a hospital pharmacy and of project related work in this environment

Experience of working in partnership across clinical teams

Desirable

Desirable if post holder acquires experience and knowledge in Pharmacy automation systems and electronic health records.

Physical Requirements

Frequent requirement to bend/stretch when obtaining medicines working in the Pharmacy and clinical areas

Personal Protective Equipment

Follows standard precautions using personal protective equipment as required.

Person Specification

Experience

Essential

  • Demonstrable evidence of competence within the scope of practice
  • Demonstrable senior or lead-level experience as a Pharmacy Technician
  • Substantial experience working within oncology pharmacy services
  • Experience of applying reasoning skills to a range of complex and varied patient requirements
  • Experience of working in a hospital pharmacy and of project related work in this environment
  • Experience of working in partnership across clinical teams

Desirable

  • Desirable if post holder acquires experience and knowledge in Pharmacy automation systems and electronic health records.

Qualifications

Essential

  • GCSE English, Maths, Science and 2 other GCSEs or equivalent
  • NVQ3 Pharmaceutical Sciences plus BTEC or equivalent
  • Pharmacy Technician registration with the General Pharmaceutical Council (GPhC)
  • Medicines Management Technician qualification
  • Accredited Checking Technician qualification
  • Education Supervisor Course via HEE

Desirable

  • Desirable if post holder acquires accreditation from Leadership and Management courses or accredited CPD courses, not limited to CPPEs or academic institutions
Person Specification

Experience

Essential

  • Demonstrable evidence of competence within the scope of practice
  • Demonstrable senior or lead-level experience as a Pharmacy Technician
  • Substantial experience working within oncology pharmacy services
  • Experience of applying reasoning skills to a range of complex and varied patient requirements
  • Experience of working in a hospital pharmacy and of project related work in this environment
  • Experience of working in partnership across clinical teams

Desirable

  • Desirable if post holder acquires experience and knowledge in Pharmacy automation systems and electronic health records.

Qualifications

Essential

  • GCSE English, Maths, Science and 2 other GCSEs or equivalent
  • NVQ3 Pharmaceutical Sciences plus BTEC or equivalent
  • Pharmacy Technician registration with the General Pharmaceutical Council (GPhC)
  • Medicines Management Technician qualification
  • Accredited Checking Technician qualification
  • Education Supervisor Course via HEE

Desirable

  • Desirable if post holder acquires accreditation from Leadership and Management courses or accredited CPD courses, not limited to CPPEs or academic institutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Cleveland Clinic London

Address

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Employer's website

https://jobs.clevelandclinic.org/ (Opens in a new tab)

Employer details

Employer name

Cleveland Clinic London

Address

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Employer's website

https://jobs.clevelandclinic.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ishmail Reece

Recruitment@ccf.org

07837176980

Details

Date posted

13 April 2026

Pay scheme

Other

Salary

£46,000 to £52,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

E0396-26-0007

Job locations

Cleveland Clinic

33 Grosvenor Place

London

SW1X 7HY


Privacy notice

Cleveland Clinic London's privacy notice (opens in a new tab)