Job summary
Patient safety is at the heart of all our pharmacy services. At Cleveland Clinic London, well be using automation, unique to the UK, digital infrastructure, secure storage systems, and bar-coded medicines administration to achieve a closed loop medicines administration system. Our Pharmacy services will enable patients to be fully involved in their own care and to make shared decisions about their treatment.
Reporting to the Lead Dispensary & Stores Pharmacy Technician, the post holder will support the delivery of the Cleveland Clinic London (CCL) Medicines Optimisation mission of providing safe, effective, high quality and efficient pharmaceutical care by optimising medicines safety and patient outcomes.The Pharmacy Technician will support the pharmacy team with our mission and strategic objectives to provide a coordinated pharmaceutical service which is broad-based, cost-effective and efficient.
Main duties of the job
The Pharmacy Technician will assist in achieving the vision of harnessing the best of global and UK clinical practice and innovation to provide holistic pharmaceutical care through the CCL Medicines Optimization strategic objectives.
- Optimization of medicines safety and patient outcomes through provision of excellent pharmaceutical care.
- Provision of an innovative, technologically driven 24/7 medicines management service through automation, robotics and closed loop medicines administration.
- Establishment of a culture of continuous workforce training and development to cultivate an engaged, motivated and highly skilled team.
- Creation of a program of research and innovation through collaborative partnerships.
About us
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development.
Job description
Job responsibilities
- Maintain and develop high quality, consistent, patient-focused pharmacy services in conjunction with clinical and patient services staff.
- Participate in the efficient day to day running of the dispensary and assisting the lead/senior technician/ Pharmacist when required.
- Prepare labels using the pharmacy computer system and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
- Organise the timely supply of out-of-stock medication to patients, prioritising and delegating this to other pharmacy team members when necessary.
- Communicate any delays in supply to the appropriate person.
- Counsel patients on the use of their dispensed medications, offering advice and answering any queries.
- Provide information and advice to nursing and medical staff on all aspects of drug usage and availability.
- Receive deliveries from suppliers and manufacturers, checking delivery accuracy against paperwork and querying discrepancies and damaged stock with supplier/senior staff.
- Order stock from supplies and manufacturers in accordance with the ordering procedures.
- Securely store stock into the allocated areas, performing daily stock counts and ensuring rotation of stock and stock accuracy.
- Query stock discrepancies with a senior staff member.
- Follow established procedures and maintain all relevant records according to departmental and legal requirements.
- Perform other relevant duties as requested by the senior pharmacy members.
- Participate in the 24/7 pharmacy services roster.
- Assist in the training and supervision of pharmacy staff as required.
- Maintain a clean, tidy and organised work area.
- Assist in the collection of performance, workload, and audit data.
- Obtain if appropriate following suitable experience Accredited Checking Technician status and perform a final accuracy check of prescriptions in accordance with departmental protocols.
- Identify risk and report incidents.
- Participate in and contribute to departmental meetings to maintain and develop the pharmaceutical service, contributing to the development of new procedures as required.
- Collaborate effectively with the rest of the Pharmacy Team and non-pharmacy Caregivers in the provision of a safe, effective, high quality and efficient service.
- Practice within own competence and adhere to the standards of the General Pharmaceutical Council and Royal Pharmaceutical Society.
- Lead by example and uphold standards, expectations and behaviours of a professional and Cleveland Clinic just culture.
- Maintain own competence and awareness of the evidence-base for local, national and professional medicines topics.
- Manage / contribute to project and operational plans, taking responsibility for tasks and supporting their achievement within timelines and quality standards required.
- Act as an ambassador and advocate for the value of the role and profession of pharmacy.
- Actively participate in continuing professional development.
Job description
Job responsibilities
- Maintain and develop high quality, consistent, patient-focused pharmacy services in conjunction with clinical and patient services staff.
- Participate in the efficient day to day running of the dispensary and assisting the lead/senior technician/ Pharmacist when required.
- Prepare labels using the pharmacy computer system and correctly assemble prescriptions, ensuring each item is accurately dispensed and in the correct packaging, according to standard operating procedures (SOP).
- Organise the timely supply of out-of-stock medication to patients, prioritising and delegating this to other pharmacy team members when necessary.
- Communicate any delays in supply to the appropriate person.
- Counsel patients on the use of their dispensed medications, offering advice and answering any queries.
- Provide information and advice to nursing and medical staff on all aspects of drug usage and availability.
- Receive deliveries from suppliers and manufacturers, checking delivery accuracy against paperwork and querying discrepancies and damaged stock with supplier/senior staff.
- Order stock from supplies and manufacturers in accordance with the ordering procedures.
- Securely store stock into the allocated areas, performing daily stock counts and ensuring rotation of stock and stock accuracy.
- Query stock discrepancies with a senior staff member.
- Follow established procedures and maintain all relevant records according to departmental and legal requirements.
- Perform other relevant duties as requested by the senior pharmacy members.
- Participate in the 24/7 pharmacy services roster.
- Assist in the training and supervision of pharmacy staff as required.
- Maintain a clean, tidy and organised work area.
- Assist in the collection of performance, workload, and audit data.
- Obtain if appropriate following suitable experience Accredited Checking Technician status and perform a final accuracy check of prescriptions in accordance with departmental protocols.
- Identify risk and report incidents.
- Participate in and contribute to departmental meetings to maintain and develop the pharmaceutical service, contributing to the development of new procedures as required.
- Collaborate effectively with the rest of the Pharmacy Team and non-pharmacy Caregivers in the provision of a safe, effective, high quality and efficient service.
- Practice within own competence and adhere to the standards of the General Pharmaceutical Council and Royal Pharmaceutical Society.
- Lead by example and uphold standards, expectations and behaviours of a professional and Cleveland Clinic just culture.
- Maintain own competence and awareness of the evidence-base for local, national and professional medicines topics.
- Manage / contribute to project and operational plans, taking responsibility for tasks and supporting their achievement within timelines and quality standards required.
- Act as an ambassador and advocate for the value of the role and profession of pharmacy.
- Actively participate in continuing professional development.
Person Specification
Experience
Essential
- Experience of working in a busy dispensary department.
Desirable
- Previous hospital pharmacy experience.
- Experience of purchasing pharmaceuticals.
- Experience of working in the stores and distribution department.
Qualifications
Essential
- NVQ Level 3 (or recognized equivalent) in Pharmaceutical Services (or similar).
- Mandatory CPD to maintain fitness to practice.
- Registered Pharmacy Technician with the General Pharmaceutical Council.
Desirable
- Accredited Pharmacy Checking Technician.
- Accredited Medicines Management Technician.
Person Specification
Experience
Essential
- Experience of working in a busy dispensary department.
Desirable
- Previous hospital pharmacy experience.
- Experience of purchasing pharmaceuticals.
- Experience of working in the stores and distribution department.
Qualifications
Essential
- NVQ Level 3 (or recognized equivalent) in Pharmaceutical Services (or similar).
- Mandatory CPD to maintain fitness to practice.
- Registered Pharmacy Technician with the General Pharmaceutical Council.
Desirable
- Accredited Pharmacy Checking Technician.
- Accredited Medicines Management Technician.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
