Service Manager

Invictus Wellbeing

The closing date is 16 May 2025

Job summary

This is an exciting opportunity for an enthusiastic and passionate service leader to lead a brand new service across Kirklees. We are looking for a Service Manager to join our senior leadership team at Invictus Wellbeing, leading Kirklees Children & Young Peoples Social Prescribing Service.

The service will offer a range of person centred social prescribing, emotional health and wellbeing and therapeutic support to young people (11-25) across Kirklees as part of the Kirklees Keep in Mind Partnership which is led by the South West Yorkshire Partnership NHS Foundation Trust.

The service will be delivered in partnership with Kirklees Keep in Mind (Including CAMHS) Kirklees Families Together, Localas 0-19 service and other key organisations. Therefore strong partnership working and collaborative working is essential for this role.

The Service Manager will lead a team of youth link workers, counsellors and mental health professionals to deliver the highest quality service, ensuring that young people across Kirklees have timely, effective and accessible low level support. The service manager will be responsible for developing and implementing the service and overseeing the delivery throughout the contract with support from our central team.

The Service Manager will be directly responsible to the CEO/Ops Manager and deliver across a series of Key Performance Indicators to ensure the service is developed and delivered to achieve incredible outcomes for young people and families.

Main duties of the job

  1. To lead and be the face of Kirklees CYP Social Prescribing Service

  2. To implement our mobilisation plan, strategic plan and oversee the delivery of KCYPSPS

  3. To create and sustain effective partnerships and relationships with all partners of Kirklees Keep in Mind (KKIM) and wider partners to ensure effective referral and signposting pathways, to avoid duplication and to lead effective partnership working.

  4. To manage a team of 4-8 staff effectively with monthly management supervision and ensuring relevant training and development of the team.

  5. To lead by example and create a positive, creative and inclusive team through instilling a culture in line with our core values and the principles of YiM.

  6. Be responsible for the development of the service, ensuring that KPIs are being achieved and addressing problems early.

  7. To ensure the service is authentically youth and community led and that we use feedback to continually improve and develop our service offer

  8. To ensure any safeguarding concerns or risk is identified quickly and that staff are supported to manage these appropriately within existing policy frameworks.

  9. To complete quarterly and monthly reports on the impact and effectiveness of the service to be submitted internally and externally.

  10. To use and work with internal resources from KKIM and Invictus Wellbeing to ensure synergy and shared best practices

  11. To use a range of IT systems including patient record systems and G-Suite (Drive, Gmail and Calendar), ensuring high quality data is collected

About us

Invictus Wellbeing is one of West Yorkshires leading Children and Young Persons Mental Health Charities. We offer timely, effective and accessible mental health support whilst also promoting positive mental wellbeing in the communities we serve. We offer a range of services across Kirklees, Calderdale and Bradford and work with thousands of young people each year.

Our mission is to ensure that all children and young people have access to the support they want and need. We work exclusively with children and young people (5-25) and offer person centred support and care through counselling, support and evidence based interventions.

Our core values are collaboration, innovation, compassion and integrity and we expect all staff and volunteers to uphold these core values through their work with children, young people and families.

This is an exciting time to join our organisation as we enter our tenth year of existence and deliver new and innovative mental health services across Kirklees and West Yorkshire.

Date posted

02 May 2025

Pay scheme

Other

Salary

£29,000 to £32,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0380-25-0002

Job locations

Folly Hall Mills

Huddersfield

HD1 3LT


Job description

Job responsibilities

This is an exciting opportunity for an enthusiastic and passionate service leader to lead a brand new service across Kirklees. We are looking for a Service Manager to join our senior leadership team at Invictus Wellbeing, leading Kirklees Children & Young Peoples Social Prescribing Service.

The service will offer a range of person centred social prescribing, emotional health and wellbeing and therapeutic support to young people (11-25) across Kirklees as part of the Kirklees Keep in Mind Partnership which is led by the South West Yorkshire Partnership NHS Foundation Trust.

The service will be delivered in partnership with Kirklees Keep in Mind (Including CAMHS) Kirklees Families Together, Localas 0-19 service and other key organisations. Therefore strong partnership working and collaborative working is essential for this role.

The Service Manager will lead a team of youth link workers, counsellors and mental health professionals to deliver the highest quality service, ensuring that young people across Kirklees have timely, effective and accessible low level support. The service manager will be responsible for developing and implementing the service and overseeing the delivery throughout the contract with support from our central team.

The Service Manager will be directly responsible to the CEO/Ops Manager and deliver across a series of Key Performance Indicators to ensure the service is developed and delivered to achieve incredible outcomes for young people and families.

MAJOR DUTIES

  1. To lead and be the face of Kirklees CYP Social Prescribing Service

  2. To implement our mobilisation plan, strategic plan and oversee the delivery of KCYPSPS

  3. To create and sustain effective partnerships and relationships with all partners of Kirklees Keep in Mind (KKIM) and wider partners to ensure effective referral and signposting pathways, to avoid duplication and to lead effective partnership working.

  4. To manage a team of 4-8 staff effectively with monthly management supervision and ensuring relevant training and development of the team.

  5. To lead by example and create a positive, creative and inclusive team through instilling a culture in line with our core values and the principles of YiM.

  6. Be responsible for the development of the service, ensuring that KPIs are being achieved and addressing problems early.

  7. To ensure the service is authentically youth and community led and that we use feedback to continually improve and develop our service offer

  8. To ensure any safeguarding concerns or risk is identified quickly and that staff are supported to manage these appropriately within existing policy frameworks.

  9. To complete quarterly and monthly reports on the impact and effectiveness of the service to be submitted internally and externally.

  10. To use and work with internal resources from KKIM and Invictus Wellbeing to ensure synergy and shared best practices

  11. To use a range of IT systems including patient record systems and G-Suite (Drive, Gmail and Calendar), ensuring high quality data is collected appropriately, kept securely and confidentially

  12. To ensure the service and all those involved in the service are working with a trauma informed, anti-racist and culturally competent approach.

  13. To develop pathways and partnerships with statutory and all mental health services to ensure CYPs are seen as quickly as possible and that the service doesnt have a wait list.

  14. To undertake ongoing professional development relevant to mental health and emotional wellbeing and other relevant skills.

  15. To undertake other duties which are commensurate with the role.

Job description

Job responsibilities

This is an exciting opportunity for an enthusiastic and passionate service leader to lead a brand new service across Kirklees. We are looking for a Service Manager to join our senior leadership team at Invictus Wellbeing, leading Kirklees Children & Young Peoples Social Prescribing Service.

The service will offer a range of person centred social prescribing, emotional health and wellbeing and therapeutic support to young people (11-25) across Kirklees as part of the Kirklees Keep in Mind Partnership which is led by the South West Yorkshire Partnership NHS Foundation Trust.

The service will be delivered in partnership with Kirklees Keep in Mind (Including CAMHS) Kirklees Families Together, Localas 0-19 service and other key organisations. Therefore strong partnership working and collaborative working is essential for this role.

The Service Manager will lead a team of youth link workers, counsellors and mental health professionals to deliver the highest quality service, ensuring that young people across Kirklees have timely, effective and accessible low level support. The service manager will be responsible for developing and implementing the service and overseeing the delivery throughout the contract with support from our central team.

The Service Manager will be directly responsible to the CEO/Ops Manager and deliver across a series of Key Performance Indicators to ensure the service is developed and delivered to achieve incredible outcomes for young people and families.

MAJOR DUTIES

  1. To lead and be the face of Kirklees CYP Social Prescribing Service

  2. To implement our mobilisation plan, strategic plan and oversee the delivery of KCYPSPS

  3. To create and sustain effective partnerships and relationships with all partners of Kirklees Keep in Mind (KKIM) and wider partners to ensure effective referral and signposting pathways, to avoid duplication and to lead effective partnership working.

  4. To manage a team of 4-8 staff effectively with monthly management supervision and ensuring relevant training and development of the team.

  5. To lead by example and create a positive, creative and inclusive team through instilling a culture in line with our core values and the principles of YiM.

  6. Be responsible for the development of the service, ensuring that KPIs are being achieved and addressing problems early.

  7. To ensure the service is authentically youth and community led and that we use feedback to continually improve and develop our service offer

  8. To ensure any safeguarding concerns or risk is identified quickly and that staff are supported to manage these appropriately within existing policy frameworks.

  9. To complete quarterly and monthly reports on the impact and effectiveness of the service to be submitted internally and externally.

  10. To use and work with internal resources from KKIM and Invictus Wellbeing to ensure synergy and shared best practices

  11. To use a range of IT systems including patient record systems and G-Suite (Drive, Gmail and Calendar), ensuring high quality data is collected appropriately, kept securely and confidentially

  12. To ensure the service and all those involved in the service are working with a trauma informed, anti-racist and culturally competent approach.

  13. To develop pathways and partnerships with statutory and all mental health services to ensure CYPs are seen as quickly as possible and that the service doesnt have a wait list.

  14. To undertake ongoing professional development relevant to mental health and emotional wellbeing and other relevant skills.

  15. To undertake other duties which are commensurate with the role.

Person Specification

Qualifications

Essential

  • Degree level or equivalent, preferably in psychology, psychotherapy, social work or youth work.

Desirable

  • Holds a recognised membership of a relevant professional body (BACP/ PTUK/ UKCP/NCS/BPS)

Experience

Essential

  • Experience of managing small/medium teams which may be multidisciplinary in nature to deliver locality/service objectives
  • A track record of delivering results with quality outcomes, measured to key performance indicators

Desirable

  • Experience of management/leadership within the health/social care/counselling field
  • Demonstrable experience of leadership within mental health.
Person Specification

Qualifications

Essential

  • Degree level or equivalent, preferably in psychology, psychotherapy, social work or youth work.

Desirable

  • Holds a recognised membership of a relevant professional body (BACP/ PTUK/ UKCP/NCS/BPS)

Experience

Essential

  • Experience of managing small/medium teams which may be multidisciplinary in nature to deliver locality/service objectives
  • A track record of delivering results with quality outcomes, measured to key performance indicators

Desirable

  • Experience of management/leadership within the health/social care/counselling field
  • Demonstrable experience of leadership within mental health.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Invictus Wellbeing

Address

Folly Hall Mills

Huddersfield

HD1 3LT


Employer's website

https://www.invictuswellbeing.com/work-for-us (Opens in a new tab)

Employer details

Employer name

Invictus Wellbeing

Address

Folly Hall Mills

Huddersfield

HD1 3LT


Employer's website

https://www.invictuswellbeing.com/work-for-us (Opens in a new tab)

For questions about the job, contact:

Danny Hutchnson

danny@invictuswellbeing.com

01422730015

Date posted

02 May 2025

Pay scheme

Other

Salary

£29,000 to £32,000 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

E0380-25-0002

Job locations

Folly Hall Mills

Huddersfield

HD1 3LT


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