Job summary
As an Intake Clinician you will be responsible completing thorough Initial Needs Assessments, carrying out comprehensive risk assessments, and making clear clinical decisions about client suitability and pathway allocation. Using clinical judgement, you will triage clients to ensure they are on the correct diagnostic pathway and identify when alternative support is more appropriate.
The role includes actively managing and escalating risk, documenting high-quality clinical information, and providing a professional, compassionate first point of contact while upholding consistent, evidence-based practice across the service.
Main duties of the job
Clinical triage
Undertake clinical assessments to gather relevant presenting information.
Identify risk factors, safeguarding issues, and mental health concerns.
Determine appropriate care pathways.
Provided clear clinical rationale for decisions.
Risk assessment and management
Conduct risk screenings covering self-harm, suicide, safeguarding and risk to others.
Take immediate action where risk is identified, following escalation and safeguarding protocols.
Develop safety plans where appropriate.
Document and communicate risks clearly to relevant internal teams to ensure continuity of care.
Pathway knowledge and navigation
Maintain up-to-date knowledge of internal pathways and suitability criteria.
Provide appropriate recommendations based on clinical need.
Identify factors that require MDT or Senior Clinician review.
Teamwork and collaboration
Attend and contribute to weekly team meetings, fostering collaboration and knowledge sharing.
Participate in MDT discussions and handovers.
Liaise with external partners and services for onward referrals and information sharing.
Collaborate across departments to ensure coordinated, person-centred pathways.
About us
Our team at ProblemShared is growing, we are on a mission to provide exceptional care, and we have opportunities available to join our supportive and collaborative team. We truly believe that you can do the best work of your career with us and have meaningful impact on the patients we support. We combine People, Data and Technology, we empower individuals to take the next step in their mental health or neurodevelopmental journey.
The digital healthcare landscape is exciting and ever changing. We have a depth of knowledge in our own team; working at the forefront of change you will be surrounded by talented and supported colleagues and leaders. Striving for excellence and best in class clinical service is at the heart of our team where learning and CPD is integral. Our community of experts have created an environment of knowledge sharing and we have access to the key voices in the world of neurodevelopmental excellence.
ProblemShared has created strong partnerships servicing several NHS, university, and insurer contracts to deliver high quality ADHD and Autism assessments as well as assessments for learning differences. We offer wrap-around care in the form of psychoeducation, prescribing, educational navigation, and therapy sessions all under one roof.
Details
Date posted
19 March 2026
Pay scheme
Other
Salary
£37,000 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
E0376-26-0002
Job locations
2 Frederick Street
London
WC1X 0ND
Employer details
Employer name
ProblemShared
Address
2 Frederick Street
London
WC1X 0ND
Employer's website
Employer contact details
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