Job summary
At YorMed Ambulance Service our Ambulance Care Assistants work together as a Team providing safe, caring and secure transport for patients in non-emergency situations on our Patient Transport Service's.
You will provide our Patients with an outstanding service, ensuring they are as comfortable as possible during their Journeys in our Ambulances.
You must be of a kind, caring and compassionate nature and able to put our Patients at ease at all times. They are our Priority.
Main duties of the job
Our Ambulance Care Assistants are responsible for:
- Collecting Patients from their Homes
- Assisting them as much as possible throughout their journey's
- Driving the Patients to pre-arranged hospital or clinic appointments
- Transferring patients from one hospital to another
- Making sure the Patients are secure and always cared for
You must have excellent driving skills and a good understanding of the Highway Code as well as the ability to read Maps and some knowledge of the areas you will be covering.
Our Patients come from all walks of life, and it is therefore, imperative that you have some understanding of the complexities of each individual whether they are sick, elderly, disabled or vulnerable.
You will be offered some excellent support allowing you to complete Mandatory Training to cover different areas such as: Safeguarding, data protection. First Aid etc. that form part of your Job Role.
About us
YorMed is an independent Ambulance Service based in North Yorkshire.
Our team of highly skilled and experienced staff are backed up by excellent management, training and support.
YorMed Ambulance Service is CQC Registered to ensure we remain a patient focused organisation with high standards of customer service and care.
Our client base includes all kinds of companies and organisations, such as the NHS, local authorities to private event organisers and high-profile national charities.
We look for warm, outgoing individuals with caring personalities and the ability to reassure anxious or worried patients.
This is not a 9 to 5 Job but the rewards of knowing we are making a difference with the service we provide speaks volumes.
If you believe you have what it takes to make that difference and Join a welcoming friendly, hardworking team, please get in touch.
We look forward to hearing from everyone.
Job description
Job responsibilities
YorMed Ambulance Service is looking for hard working individuals with caring and compassionate natures to join our friendly team of Ambulance Care Assistants.
You should have a warm, outgoing and caring personality with excellent spoken and written communication skills.
No two days are ever the same therefore you must be able to demonstrate a flexible, reliable and committed approach to working variable hours / shifts which will include evenings and weekends.
You will be expected to have a minimum of 3 GCSEs at Grade C or above or equivalents or previous experience in a caring capacity and you must hold a valid Full UK Drivers Licence.
You will be responsible for looking after your passengers / patients and because many of them have poor health, you will also need to be able to demonstrate life-saving skills in case of an emergency arising.
As well as driving patients to and from appointments, it will be your responsibility to ensure the patients are safe and comfortable during their journey's. You will be lifting and helping patients in and out of the Ambulances. You will be using lifting equipment and may be carrying more than one patient at a time.
There will also be the occasion when you will be working alone driving one of our standard vehicles to transport just one or two people at a time.
You will need to complete an initial induction which will cover a series of mandatory training modules and hands on training courses. This will give you the skills and knowledge you'll need to perform the job role to the best of your ability.
You'll be supported from day one by our hardworking teams which include HR, Emergency Ambulance Care Assistants, Ambulance Care Assistants and Paramedics.
If you are interested in other people and able to reassure nervous patients and deal with sometimes challenging behaviour, this is the perfect opportunity to come on board and join our team at YorMed Ambulance Service.
Job description
Job responsibilities
YorMed Ambulance Service is looking for hard working individuals with caring and compassionate natures to join our friendly team of Ambulance Care Assistants.
You should have a warm, outgoing and caring personality with excellent spoken and written communication skills.
No two days are ever the same therefore you must be able to demonstrate a flexible, reliable and committed approach to working variable hours / shifts which will include evenings and weekends.
You will be expected to have a minimum of 3 GCSEs at Grade C or above or equivalents or previous experience in a caring capacity and you must hold a valid Full UK Drivers Licence.
You will be responsible for looking after your passengers / patients and because many of them have poor health, you will also need to be able to demonstrate life-saving skills in case of an emergency arising.
As well as driving patients to and from appointments, it will be your responsibility to ensure the patients are safe and comfortable during their journey's. You will be lifting and helping patients in and out of the Ambulances. You will be using lifting equipment and may be carrying more than one patient at a time.
There will also be the occasion when you will be working alone driving one of our standard vehicles to transport just one or two people at a time.
You will need to complete an initial induction which will cover a series of mandatory training modules and hands on training courses. This will give you the skills and knowledge you'll need to perform the job role to the best of your ability.
You'll be supported from day one by our hardworking teams which include HR, Emergency Ambulance Care Assistants, Ambulance Care Assistants and Paramedics.
If you are interested in other people and able to reassure nervous patients and deal with sometimes challenging behaviour, this is the perfect opportunity to come on board and join our team at YorMed Ambulance Service.
Person Specification
Qualifications
Essential
- GCSE Grade C or higher in Maths and English
- Good written and verbal communication skills
- Full UK Drivers Licence
- First Aid Certificate
Desirable
- Knowledge of Equality and Diversity
- Ability to commit to high quality patient care and complete mandatory training.
Experience
Essential
- Previous experience of working or volunteering in a Care Setting
- Must be physically fit and able to cope with the manual handling of patients and equipment.
- High personal standards of integrity and performance
- Displays good diplomatic skills
- Stable employment history
Desirable
- Awareness of Health and Safety legislation
- The ability to read a map and plan journeys
- Good interpersonal skills
- Ability to interact in a calm and professional manner
Knowledge and Skills
Essential
- Must be a Team Player
- Must be willing to administer First Aid where necessary
- Complete vehicle and journey documentation
- Be prepared to drive ambulances, taking into account other road users, comfort and safety of patients, vehicle maintenance
- Attend to any first aid emergency or major incident which you may come across during routine journeys.
Desirable
- Must be able to maintain confidentiality at all times
- Participate in our Infection Control Procedures as part of routine cleaning
- Perform daily vehicle inspections and equipment checks
- Maintain the highest professional standards in the delivery of patient care, patient safety and patient experience.
Person Specification
Qualifications
Essential
- GCSE Grade C or higher in Maths and English
- Good written and verbal communication skills
- Full UK Drivers Licence
- First Aid Certificate
Desirable
- Knowledge of Equality and Diversity
- Ability to commit to high quality patient care and complete mandatory training.
Experience
Essential
- Previous experience of working or volunteering in a Care Setting
- Must be physically fit and able to cope with the manual handling of patients and equipment.
- High personal standards of integrity and performance
- Displays good diplomatic skills
- Stable employment history
Desirable
- Awareness of Health and Safety legislation
- The ability to read a map and plan journeys
- Good interpersonal skills
- Ability to interact in a calm and professional manner
Knowledge and Skills
Essential
- Must be a Team Player
- Must be willing to administer First Aid where necessary
- Complete vehicle and journey documentation
- Be prepared to drive ambulances, taking into account other road users, comfort and safety of patients, vehicle maintenance
- Attend to any first aid emergency or major incident which you may come across during routine journeys.
Desirable
- Must be able to maintain confidentiality at all times
- Participate in our Infection Control Procedures as part of routine cleaning
- Perform daily vehicle inspections and equipment checks
- Maintain the highest professional standards in the delivery of patient care, patient safety and patient experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
