Ramsay Health Care UK Operations Limited

Admissions Administrator

Information:

This job is now closed

Job summary

Exciting opportunities have arisen at Woodland Hospital as we continue to expand with a new Day Case Hospital. We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining our successful Admissions team. The successful applicants will take pride in ensuring all our patients receive a first-class experience. Other aspects of the role are working with different stakeholders within the business such as; Consultants / Me

Main duties of the job

Booking Inpatient Admits Patient enquiries Consultant Patient Waiting Lists and RTT Self-Pay, Insured and NHS Patient process Effective Theatre List Management Daily reports / KPI's Internal Funding Requests (IFR)

About us

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS. Ramsay Health Care has launched a unique service for private patients, Premium Care. This is available to all patients using private medical insurance or funding their own treatment and aims to set the standard for private healthcare. It offers the highest standards of clinical care combined with superior hotel services and the flexibility of a personal service tailored to your needs.

Details

Date posted

07 October 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

JR11391

Job locations

Woodland Hospital, Rothwell Rd, Rothwell, Kettering NN16 8XF

Kettering

NN16 8XF


Job description

Job responsibilities

NHS Bookings - Administrator Woodland Hospital | Permanent | Competitive The Role Exciting opportunities have arisen at Woodland Hospital as we continue to expand with a new Day Case Hospital. We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining our successful Admissions team. The successful applicants will take pride in ensuring all our patients receive a first-class experience. Other aspects of the role are working with different stakeholders within the business such as; Consultants / Medical Secretaries and the Senior Leadership team. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results. The working hours will be 37.5 hours per week, Monday to Friday between 09.00-17.00. High-level duties include:

  • Booking Inpatient Admits
  • Patient enquiries
  • Consultant Patient Waiting Lists and RTT
  • Self-Pay, Insured and NHS Patient process
  • Effective Theatre List Management
  • Daily reports / KPI's
  • Internal Funding Requests (IFR)
    • What you'll bring with you
  • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
  • The ability to work under pressure whilst remaining patient / consumer focused
  • Excellent verbal and written communication skills
  • Proficient computer skills to include Excel and Word
  • A flexible and positive attitude
    • Benefits
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus the opportunity to buy/sell more
  • Flexible shift options
  • Private Healthcare and Life Assurance
  • Free onsite parking and a subsidised staff restaurant
  • Free uniform
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
  • Free DBS checking
  • Long service, Employee recognition and appreciation awards
  • Hospital bonus / employee incentive scheme
    • About Us The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology. We have a 23 bedded inpatient ward and 19 Day case Rooms /Bays. We also have a pharmacy and physiotherapy unit and radiology services at the hospital. Glendon Wood Hospital works closely with Woodland Hospital with clinical staff moving across both sites as well as some non-clinical staff moving between the two sites in support of the clinical activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy and a full imaging suite including CT, MRI and mammography. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. Committed to quality, equality and opportunity for all. We reserve the right to close this advert down early if we receive a high number of applications.

    Job description

    Job responsibilities

    NHS Bookings - Administrator Woodland Hospital | Permanent | Competitive The Role Exciting opportunities have arisen at Woodland Hospital as we continue to expand with a new Day Case Hospital. We are seeking enthusiastic and highly motivated individuals with excellent interpersonal and customer services skills. You will be joining our successful Admissions team. The successful applicants will take pride in ensuring all our patients receive a first-class experience. Other aspects of the role are working with different stakeholders within the business such as; Consultants / Medical Secretaries and the Senior Leadership team. You will need to have the ability to organise and prioritise your own workload whilst working under pressure, be target driven and have a proven track record of achieving results. The working hours will be 37.5 hours per week, Monday to Friday between 09.00-17.00. High-level duties include:

  • Booking Inpatient Admits
  • Patient enquiries
  • Consultant Patient Waiting Lists and RTT
  • Self-Pay, Insured and NHS Patient process
  • Effective Theatre List Management
  • Daily reports / KPI's
  • Internal Funding Requests (IFR)
    • What you'll bring with you
  • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
  • The ability to work under pressure whilst remaining patient / consumer focused
  • Excellent verbal and written communication skills
  • Proficient computer skills to include Excel and Word
  • A flexible and positive attitude
    • Benefits
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus the opportunity to buy/sell more
  • Flexible shift options
  • Private Healthcare and Life Assurance
  • Free onsite parking and a subsidised staff restaurant
  • Free uniform
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
  • Free DBS checking
  • Long service, Employee recognition and appreciation awards
  • Hospital bonus / employee incentive scheme
    • About Us The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology. We have a 23 bedded inpatient ward and 19 Day case Rooms /Bays. We also have a pharmacy and physiotherapy unit and radiology services at the hospital. Glendon Wood Hospital works closely with Woodland Hospital with clinical staff moving across both sites as well as some non-clinical staff moving between the two sites in support of the clinical activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy and a full imaging suite including CT, MRI and mammography. All offers of employment in respect of this appointment will be subject to receipt of a satisfactory Enhanced Disclosure Certificate from the Disclosure and Barring Service. Committed to quality, equality and opportunity for all. We reserve the right to close this advert down early if we receive a high number of applications.

    Person Specification

    Qualifications

    Essential

    • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
    • The ability to work under pressure whilst remaining patient / consumer focused
    • Excellent verbal and written communication skills
    • Proficient computer skills to include Excel and Word
    • A flexible and positive attitude

    Experience

    Essential

    • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
    • The ability to work under pressure whilst remaining patient / consumer focused
    • Excellent verbal and written communication skills
    • Proficient computer skills to include Excel and Word
    • A flexible and positive attitude
    Person Specification

    Qualifications

    Essential

    • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
    • The ability to work under pressure whilst remaining patient / consumer focused
    • Excellent verbal and written communication skills
    • Proficient computer skills to include Excel and Word
    • A flexible and positive attitude

    Experience

    Essential

    • Proven track record of achieving targets whilst maintaining an outstanding level of customer service
    • The ability to work under pressure whilst remaining patient / consumer focused
    • Excellent verbal and written communication skills
    • Proficient computer skills to include Excel and Word
    • A flexible and positive attitude

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Woodland Hospital, Rothwell Rd, Rothwell, Kettering NN16 8XF

    Kettering

    NN16 8XF


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Woodland Hospital, Rothwell Rd, Rothwell, Kettering NN16 8XF

    Kettering

    NN16 8XF


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Talent Acquisition Specialist

    Uda Seneviratne Gamage

    uda.seneviratne-gamage@ramsayhealth.co.uk

    02078472850

    Details

    Date posted

    07 October 2024

    Pay scheme

    Other

    Salary

    Depending on experience

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    JR11391

    Job locations

    Woodland Hospital, Rothwell Rd, Rothwell, Kettering NN16 8XF

    Kettering

    NN16 8XF


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