Ramsay Health Care UK Operations Limited

GP Liaison Officer

Information:

This job is now closed

Job summary

This exciting and strategic role involves supporting the Senior Leadership Team in driving growth and increasing referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications.

Main duties of the job

The GP Liaison Officer role is primarily an autonomous field-based role with extensive travel and accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness.

About us

Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York.

Details

Date posted

15 June 2023

Pay scheme

Other

Salary

£30,000 to £36,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

JR5527

Job locations

Shipton Rd, Rawcliffe, York YO30 5RA

York

YO30 5RA


Job description

Job responsibilities

GP Liaison Officer Location: Clifton Park Hospital, York Hours: 37.5 hours per week, Full-time The Role This exciting and strategic role involves supporting the Senior Leadership Team in driving growth and increasing referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The GP Liaison Officer role is primarily an autonomous field-based role with extensive travel and accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness. The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for developing an engagement strategy and delivering promotional activity. The role will be supported using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets. What you'll bring with you:

  • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
  • Exceptional organisational skills.
  • Ability to work effectively in a team environment and autonomously in a field based role.
  • Excellent communication and negotiation skills.
  • Tenacity and resilience; a strong desire to achieve targets.
  • Strong IT literacy.
  • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
  • Full UK driving license.
  • Key Responsibilities of the role:
  • A sales attitude needed with clear targets and KPI's to measure success
  • Work closely with the Private Patient Manager to build relationships across GP and consultant body
  • Target new GP areas to extend reach
  • Work with the team to promote Ramsay across social media
  • Build strong links internally to build relationships to support the growth of the business
  • Strong sales skills and understanding of Ramsay's USP's in order to 'sell' the business
  • Excellent understanding of the private market both PMI and self-pay
  • Extensive understanding of our competitors and how they work
  • Benefits:
  • Competitive Salary
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus the opportunity to buy/sell more as agreed
  • Private Healthcare and Life Assurance
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
  • About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. Alternatively apply via www.ramsayhealth.co.uk/careers We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

    Job description

    Job responsibilities

    GP Liaison Officer Location: Clifton Park Hospital, York Hours: 37.5 hours per week, Full-time The Role This exciting and strategic role involves supporting the Senior Leadership Team in driving growth and increasing referrals across all payor channels into the hospital and Ramsay Health Care as a whole, by developing and delivering excellent stakeholder engagement and communications. The GP Liaison Officer role is primarily an autonomous field-based role with extensive travel and accountability for increasing and delivering targeted referrals and revenues by building strong links and effective stakeholder relationships across the referring healthcare community. You will work within a defined territory with the intent of increasing Ramsay's market share, and brand awareness. The successful candidate will organise and facilitate educational events and develop referral opportunities between consultants, GPs and other external stakeholders through various high quality communication methods, both virtually and face to face. You will be responsible for developing an engagement strategy and delivering promotional activity. The role will be supported using analytics and data insight to ensure optimal use of time and resource for both new and existing referrers in order to develop your portfolio, and to identify opportunities for business development in line with the hospital's strategic business plan and targets. What you'll bring with you:

  • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
  • Exceptional organisational skills.
  • Ability to work effectively in a team environment and autonomously in a field based role.
  • Excellent communication and negotiation skills.
  • Tenacity and resilience; a strong desire to achieve targets.
  • Strong IT literacy.
  • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
  • Full UK driving license.
  • Key Responsibilities of the role:
  • A sales attitude needed with clear targets and KPI's to measure success
  • Work closely with the Private Patient Manager to build relationships across GP and consultant body
  • Target new GP areas to extend reach
  • Work with the team to promote Ramsay across social media
  • Build strong links internally to build relationships to support the growth of the business
  • Strong sales skills and understanding of Ramsay's USP's in order to 'sell' the business
  • Excellent understanding of the private market both PMI and self-pay
  • Extensive understanding of our competitors and how they work
  • Benefits:
  • Competitive Salary
  • Contributory pension scheme
  • Access to the Ramsay Academy - genuine opportunities to grow, develop and specialise in your career
  • 25 days' annual leave plus the opportunity to buy/sell more as agreed
  • Private Healthcare and Life Assurance
  • Access to our employee Discount Programme
  • Wellbeing centre and access to 24/7 employee assistance line for free advice
  • About us Ramsay Health Care UK is a well-established global hospital group with over 50 years' experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. Clifton Park Hospital is an independent sector hospital based on the edge of York City centre, treating both NHS and private patients. Clifton Park Hospital Ltd. is a joint venture between Ramsay Health Care UK and North Yorkshire Orthopaedic Specialists which is a group of specialist Consultant Orthopaedic surgeons all working for the NHS Trust in York. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality. We are a progressive and caring facility and support the Ramsay vision "People caring for People". We know our people are our greatest asset, our business is growing and we would like you to join us. "The Ramsay Way" culture recognises that people - staff and doctors - are Ramsay Health Care's most important asset and this has been key to our ongoing success. We are proud of our 'Speak Up for Safety' programme and ensure that the patient is at the heart of everything we do. Join us and have more 'Time to Care'. Alternatively apply via www.ramsayhealth.co.uk/careers We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check. We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

    Person Specification

    Qualifications

    Desirable

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.

    Experience

    Desirable

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.
    Person Specification

    Qualifications

    Desirable

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.

    Experience

    Desirable

    • Experience of working in a similar role within healthcare or proven track record in sales and account management environment.
    • Exceptional organisational skills.
    • Ability to work effectively in a team environment and autonomously in a field based role.
    • Excellent communication and negotiation skills.
    • Tenacity and resilience; a strong desire to achieve targets.
    • Strong IT literacy.
    • Flexibility to work evenings and some weekends for planned schedule of events / hospitality.

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Ramsay Health Care UK Operations Limited

    Address

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


    Employer's website

    https://www.ramsayhealth.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Recruitment Partner

    Matthew Scott

    matthew.scott@ramsayhealth.co.uk

    02078472850

    Details

    Date posted

    15 June 2023

    Pay scheme

    Other

    Salary

    £30,000 to £36,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    JR5527

    Job locations

    Shipton Rd, Rawcliffe, York YO30 5RA

    York

    YO30 5RA


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